Liubov Zubovych
Reading,Berkshire
Summary
Friendly, supportive, and detail-oriented candidate with practical experience in hospitality and guest service in the UK and Ukraine. Guided by a strong work ethic, a respectful approach to every guest, and a "do it well" mindset, always striving to deliver high-quality assistance and create a welcoming environment. Fluent in Ukrainian and Russian with Intermediate (Conversational) English, confident in welcoming guests, managing in-person enquiries, and supporting daily front-of-house operations.
Overview
10
10
years of professional experience
Work History
Chef
Prezzo Italian Restaurant
Reading, Berkshire
02.2026 - Current
- Collaborated with the front-of-house team to ensure seamless service delivery.
- Partnered with wait staff to deliver delicious cuisine and uphold establishment reputation.
- Delivered excellent customer service in a fast-paced environment while maintaining high quality standards.
- Time management and task prioritisation
Performer , Support stuff
LaplandUk
Ascot
11.2023 - 12.2026
- Interacted with members of the public with confidence and charisma.
- Collaborated with team members on projects to achieve common goals.
- Established a welcoming environment for guests by ensuring friendly interactions.
- Created an inclusive and welcoming experience for guests with additional needs
Hostess
Millennium
Kyiv, Kyiv
05.2017 - 02.2022
- Greeted guests upon arrival, providing a warm, welcoming atmosphere to enhance customer experience.
- Handled telephone enquiries professionally, providing accurate information regarding operating hours, services, and booking procedures.
- Coordinated with kitchen and floor staff to facilitate seamless service and address any guest concerns promptly.
- Promoted upcoming events and special offers to guests, enhancing engagement and increasing repeat business.
- Arranged taxi and hotel bookings for guests.
Education
Lawyer
Kherson Economic - Law College
01-2008
Skills
- Customer service
- Team collaboration
- Time management
- Event promotion
- Task prioritization
- Creative vision
- Problem resolution
- Communication skills
- Adaptability
- Organisational skills
- Hospitality etiquette
- Multitasking
Right to work
Full right to work in the UK
Timeline
Chef
Prezzo Italian Restaurant
02.2026 - Current
Performer , Support stuff
LaplandUk
11.2023 - 12.2026
Hostess
Millennium
05.2017 - 02.2022
Lawyer
Kherson Economic - Law College