Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Lisiana  Kur

Lisiana Kur

Potters Bar,-Hertfordshire

Summary

Organised and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Overview

28
28
years of professional experience

Work History

Administrative assistant

Sullivan Bus & Coach
Potters Bar, Hertfordshire
10.2023 - 08.2024
  • Kept and maintained accurate filing system for preservation of office information.
  • Documented financial transactions in Sage and classified each with correct code.
  • Supported staff with administrative needs for photocopying, faxing and filing.
  • Utilization of Microsoft.
  • Posting in Accounts software.
  • Provided printing, photocopying scanning support to colleagues.
  • Arranged filing systems for easy use and retrieval by personnel.
  • Sorted and organised different types of information by document type, personnel or location.
  • Contributed to harmonious and productive office environment by building positive relationships with co workers.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Maintained orderly files with updated, easily accessible information for staff.

Unfortunately I was made redundant on second of August as Sullivan Bus & Coach lost TFL contract.

As a reference contact : Sally Bethany , Finance Manager 07729 328212.




Volunteer teaching assistant

Pembury House Nursery School & Children's Centre
London, London
09.2015 - 07.2016
  • Kept workspace area clean to maintain cleanliness and quality standards.
  • Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
  • Prepared necessary equipment and technology ahead of class.
  • Provided extra assistance to students with learning disabilities to maximise potential.
  • Maintained child safety, security and good behaviour during classroom and outdoor activities.
  • Supervised students during recess and lunch breaks.
  • Supervised students in wider school environments, offering reliable dining room, library and playground support.
  • Contributed to physical, mental and social skill development by organising recreational activities.
  • Arranged recreational spaces and equipment to encourage physical activity.
  • Planned and arranged classrooms to promote learning and student achievement.
  • Encouraged students to work together to complete projects and solve problems.

Dental nurse

Ana Esperanca Dental Clinic
Lisbon,Portugal, Lisbon
08.2002 - 09.2005
  • Assisted dentists by passing instruments, suctioning intraoral fluids and mixing materials for casts or impressions.
  • Assisted in clinical procedures, including examinations, fillings and extractions.
  • Sterilised dental tools and instruments between patients, maintaining impeccable hygiene standards.
  • Greeted patients and helped with completing intake and consent forms.
  • Carried out varied chairside support procedures while keeping patients calm and comfortable.
  • Sanitised equipment, cleaned exam rooms and restocked supplies after each patient procedures.
  • Provided excellent patient care from arrival to treatment completion.
  • Prepared well-equipped treatment rooms for dental procedures, streamlining processes for efficient operations.
  • Correctly prepared relevant dental instruments and equipment for accurate, timely treatment procedures.
  • Welcomed patients, explaining dental procedures and answering questions to ease anxiety.
  • Accurately and efficiently decontaminated and sterilised dental devices for continued hygiene compliance.
  • Provided outstanding support to dentists throughout practical treatment procedures for positive outcomes.
  • Supported dentists performing complex oral procedures with attentive assistance.
  • Prioritised patient comfort, maximising client retention and satisfaction.

Receptionist

Shumacher Dental Clinic
Porto Alegre ,Brazil, Rio Grande do Sul
03.1996 - 08.2001
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Solved administrative and customer service issues with knowledgeable assistance and friendly support.
  • Delivered front of house duties with warm and professional manner.
  • Kept reception area clean and organised to uphold professional office reputation.
  • Offered knowledgeable, friendly support to in-office guests.
  • Managed calendars, strategically scheduling appointments to maximise availability.
  • Handled office petty cash and maintained flawless records.
  • Managed office calendar, set new appointments and assisted with arrangements.
  • Took and communicated messages to minimise interruptions to staff workflows.

Education

Edexel Level 1 Functional Skills - English

College of Haringey, Enfield and North East London
London
09.2018 - 04/2019

Edexcel Functional Skills Leve 1 - Mathematics

College of Haringey, Enfield and North East London
London
/2018 - 04/2019

AAT level 1 - Bookkeeping

College of Haringey, Enfield and North East London
London
09.2018 - 11/2018

AAT Level 1 - Accounting Software

College of Haringey, Enfield and North East London
London
09.2018 - 01/2019

NOCN Level 1 - Skills for Employment ,Training and Personal Development

College of Haringey, Enfield and North East London
London
09.2018 - 09/2018

GCSEs - Seconday School

College Dornelles Da Fontoura
Brazil
03.1993 - 12/1995

Skills

  • Attention to Detail
  • Time management
  • Self organisation
  • Filling
  • Communication
  • Willingness to learn

Languages

English
Upper intermediate
Spanish
Upper intermediate
Portuguese
Native

Timeline

Administrative assistant

Sullivan Bus & Coach
10.2023 - 08.2024

Edexel Level 1 Functional Skills - English

College of Haringey, Enfield and North East London
09.2018 - 04/2019

AAT level 1 - Bookkeeping

College of Haringey, Enfield and North East London
09.2018 - 11/2018

AAT Level 1 - Accounting Software

College of Haringey, Enfield and North East London
09.2018 - 01/2019

NOCN Level 1 - Skills for Employment ,Training and Personal Development

College of Haringey, Enfield and North East London
09.2018 - 09/2018

Volunteer teaching assistant

Pembury House Nursery School & Children's Centre
09.2015 - 07.2016

Dental nurse

Ana Esperanca Dental Clinic
08.2002 - 09.2005

Receptionist

Shumacher Dental Clinic
03.1996 - 08.2001

GCSEs - Seconday School

College Dornelles Da Fontoura
03.1993 - 12/1995

Edexcel Functional Skills Leve 1 - Mathematics

College of Haringey, Enfield and North East London
/2018 - 04/2019
Lisiana Kur