Lisa Woolley

Maintain a clean, tidy home using regular checks and quick resets.

Manage daily priorities, plan time blocks, and follow through on tasks.

Prepare food in a clean workspace by keeping surfaces sanitised.

Wash, sort, and fold laundry, then complete ironing neatly.

Budget household spending by tracking costs and adjusting purchases as needed.

Resolve household disputes by listening first and agreeing workable next steps.

Plan meals ahead to reduce waste and streamline everyday cooking.

• Handle laundry and ironing through careful sorting and finishing.

• Resolved customer complaints ensuring satisfaction and loyalty
• maintained high standards of cleanliness and and hygiene within the bar area, adhering to health and safety regulations
• managed the pub opening and closing, ensuring pos tills were supplied and cashed up appropriately and securely.
• organised weekly entertainment including live events and quiz nights to attract a diverse clientele.
• conducted regular stock checks and ordered the supplies
• scheduled employees to make sure the pub was staffed correctly

• supervised team of over 30 staff, delegating tasks and coordinating operations to maintain seamless shift execution.
• supervised daily shift operations identifying and resolving issues to maintain a smooth shift.
• organised and scheduled employee breaks and shifts to ensure optimal staff coverage and operational efficiency
• Resolved customer complaints with tact and diplomacy turning dissatisfied guests into repeat customers.
• Resolved conflicts between staff members through effective communication and mediation techniques.
• Led by example promoting a culture of excellence and professionalism within the team
• logged daily manufacturing activities and prepared reports for management to support decision-making