Summary
Overview
Work history
Skills
Affiliations
Timeline
Generic
Lisa Walsh

Lisa Walsh

Bramhall

Summary

Dynamic professional with a strong foundation in problem-solving, communication skills, team building, leadership, and upselling. Adept at fostering collaboration and driving results through effective leadership and strategic initiatives. Committed to leveraging core competencies to achieve organisational goals while continuously enhancing team performance and customer satisfaction.

Friendly and professional individual with focus on customer service and hospitality. Creates welcoming environments and ensures guests have positive experiences through attentive service and excellent communication skills. Skilled in managing reservations, coordinating events, and handling guest inquiries with ease.

Overview

19
19
years of professional experience

Work history

Hostess

Manchester City, Etihad Stadium
01.2016 - 04.2025
  • On match days I work as a hostess in the prestigious Tunnel Club, which involves 'Meet and Greet' and making sure the clients are suitably looked after during their day.
  • I Have also taken the role In the VIP 10 room role at the tunnel club where I take the guests on a tour pitch around the pitch.

Promoter

Manchester Airport Duty Free
01.2008 - 04.2025
  • Company Overview: Work through an agency Synergy Promotions Ltd.
  • This involves early morning shifts promoting duty free products, including perfumes and alcohol with product training courses.
  • I am self-employed and still working here.
  • Also I am BA for Rabanne and Jean Paul Gaultier
  • Fostered a fun shopping experience with lively product demonstrations, driving in-store footfall.

Instructor

Rhythm Thyme
01.2006 - 01.2019
  • My duties were to teach baby and toddler classes with ages ranging from new born to four-year olds. This involved music and singing and lots of fun, and enthusiasm went in to every class.
  • Collaborated with colleagues to share best practices and professional development opportunities.

Skills

  • Problem-solving
  • Communication skills
  • Team building
  • Leadership
  • Upselling

Affiliations

  • Cycling
  • Walking
  • Keeping a healthy lifestyle

Timeline

Hostess

Manchester City, Etihad Stadium
01.2016 - 04.2025

Promoter

Manchester Airport Duty Free
01.2008 - 04.2025

Instructor

Rhythm Thyme
01.2006 - 01.2019
Lisa Walsh