Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Uren

Plymouth,Devon

Summary

Compassionate healthcare professional with Diploma Level 3 in Health and Social Care, specialising in care home and hospital environments. Skilled in patient record keeping, communication, manual handling, infection control and care planning. Focused on delivering nutrition support and end-of-life care while fostering teamwork and continuous improvement to enhance patient outcomes.

Overview

15
15
years of professional experience

Work History

Healthcare Assistant

NHS
Plymouth, Devon
2022.03 - Current

Delivered compassionate care while maintaining accurate and current patient records • Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity. • Maintained cleanliness and hygiene in patient areas, following infection control protocols • Provided comprehensive care for patient mobility and daily activities • Supported patients with nutrition and hydration needs, ensuring they received appropriate meals and assisting with feeding when necessary. • Documented care provided and observations accurately in patient records, ensuring legal compliance and continuity of care. • Delivered end-of-life care with sensitivity and compassion, supporting patients and their families during difficult times. • Provided 24-hour care by periodically monitoring and recording patient status, highlighting concerns to nursing staff.

  • Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
  • Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
  • Documented care provided, ensuring accurate and up-to-date records were kept.

Senior Health Care Assistant

Beaconville Nursing Home
Ivybridge, Devon
2011.02 - 2022.03

Engaged in respectful communication, respecting the dignity of those in care. • Participated in training sessions, continuously improving care techniques and knowledge. • Managed challenging behaviour sensitively. adopting a person-centred approach. • Supported the induction and mentoring of new staff, sharing knowledge and best practices in patient care. • Met new patients and produced their care as well as their support plans. • Assisted service users with basic tasks when needed, including dressing, undressing, washing, toileting and bathing. • Provided personalised care and support to residents, enhancing their quality of life.

  • Documented care provided, ensuring accurate and up-to-date records were kept.
  • Delivered high-quality patient care, including personal hygiene assistance, medication administration, and mobility support.
  • Engaged in respectful communication, respecting the dignity of those in care.

Education

GCSEs -

Lipson community College
Plymouth, PLY
2001-01

NVQ Level 3 - Healthcare

Plymouth College
Plymouth, PLY

Skills

  • Achieved Diploma Level 3 in Health and Social Care
  • Developed extensive expertise in care home environments
  • Developed acute care skills in hospital
  • Team collaboration
  • Continuous improvement
  • Patient record keeping
  • Clear communication
  • Manual handling
  • Infection control
  • Care planning
  • Nutrition support
  • End of life care
  • Empathy and compassion

Timeline

Healthcare Assistant

NHS
2022.03 - Current

Senior Health Care Assistant

Beaconville Nursing Home
2011.02 - 2022.03

GCSEs -

Lipson community College

NVQ Level 3 - Healthcare

Plymouth College
Lisa Uren