Lisa Thompson

Commenced role as Sales Administrator in 2012, handling inbound calls and ensuring superior customer service.

Promoted to Depot Manager after sudden departure, achieving Depot of the Year and two runner-up positions.

Met monthly volume and margin targets consistently, enhancing overall profitability.

Scheduled vehicle maintenance, including PMIs, brake tests, MOTs, and ADRs.

Managed annual depot maintenance and ensured accurate record-keeping.

Verified drivers' PPE compliance with standards and expiration dates.

Optimised artic delivery scheduling daily to maximise profit margins.

Handled health and safety protocols for the entire depot.

Coordinated driver training programs including CPCs and PDPs efficiently.

Processed third-party invoicing for Boston and Mansfield depots using Softco system monthly.

Administered drivers' weekly wages, reviewing hours and addressing any discrepancies.

Led a team of 6 Sales Administrators, enhancing operational efficiency.

Managed daily operations in absence of terminal manager, overseeing 6 drivers.

Organised daily refuelling of terminal, maintaining stock levels of millions of litres.

Collaborated with routing team to ensure timely deliveries and adherence to schedules.

Acquired extensive knowledge of oil industry during 11 years at Pace, facilitating transition to Lincolnshire Fuels.

Managed purchasing of feeds, fertilisers, chemicals and fuels for co-operative members at optimal prices.

Processed all farmer invoices manually into ledgers prior to computerisation.

Ensured balance accuracy to the penny for month-end finalisation.

Facilitated transition into oil industry, leading to recruitment by Pace Fuelcare.