Lisa Snaddon

People-focused leader with extensive experience and strong track record of leading large, high-performing teams to deliver exceptional customer experiences at scale. Passionate about coaching and developing, creating a culture where individuals thrive and take pride in their work. Known for a hands-on leadership style—comfortable getting into the detail, solving problems quickly, and ensuring every customer interaction is smooth, professional, and positive.

Experienced in end-to-end operational delivery, including workforce planning, scheduling, and maintaining the highest standards of safety and quality. Continuously identifies and implements smarter ways of working to improve efficiency and support sustainable growth. Motivated by the opportunity to play a key role in scaling low-carbon technology, while keeping customers at the heart of every decision. Accomplished professional with expertise in strategic partnership development and procurement management. Demonstrates a strong ability to enhance customer experience and improve organisational leadership through effective employee training and strategic planning. Proven track record in client relationship management and problem resolution, leveraging extensive procurement knowledge to drive business success. Committed to advancing career goals by fostering innovative solutions and leading teams towards achieving organisational objectives.