Lisa Roberton
Irlam,Greater Manchester
Summary
Office professional with extensive experience in administration, finance, and purchasing. Holds NVQ L2 in WSET Wine and Spirits, enhancing expertise in the industry. Demonstrated adaptability and commitment through 14 years as a childminder and 6 years as a Personal Assistant. Proficient in GDPR compliance and logistics coordination, with a focus on process optimization and team collaboration.
Overview
27
27
years of professional experience
Work History
Logistics and Purchasing Co-ordinator
Kingsland Wine & Spirits
04.2022 - Current
- Collaborated with diverse teams to ensure seamless product development and production processes.
- Coordinated with suppliers to secure timely delivery of ingredients and packaging materials.
- Managed customer forecasts, integrating them into appropriate schedules and timelines.
- Resolved urgent customer requests promptly to maintain service excellence and client satisfaction.
- Utilized Microsoft Word, Excel, and SAP for efficient data management and communication.
- Leveraged expertise in People HR, Xero, and Dynamics to optimize workflow.
- Prioritized tasks effectively while adhering to strict deadlines.
- Achieved WSET Level 2 certification in May 2023, enhancing industry knowledge.
- Played a pivotal role in crisis management, ensuring continuity of supply during unexpected disruptions by activating alternative sourcing strategies.
- Managed purchases, receipts and the documentation of finished goods, materials, packaging and ingredients.
- Resolved disputes with suppliers regarding quality, delivery, or invoicing issues, maintaining positive relations while upholding company standards.
- Managed supplier performance through regular reviews and feedback, addressing issues promptly to maintain supply chain integrity.
- Forged and maintained positive working relations with suppliers.
- Identified and contacted potential suppliers to improve supply management.
Supply chain Administrator
Network Plus Services Head office
10.2021 - 04.2022
- I oversee making sure the company runs smoothly with everything we need. My main contracts are looking after the overheads for the company, IT, Training, HR, Finance, insurance etc. I work closely with them all daily to Purchase the correct software or items needed.
- I then communicate with the Director’s giving them all the information needed, where they then make the final decision.
- My 2nd contract I deal with is some of the companies’ yards, the people who work there might require equipment to complete jobs, sourcing items, helping with day to day running of the business. This is very close contact via phone calls, emails or popping down to see if I can help with.
- Once the equipment or item is sourced and I have approval to order from the director’s, I then start the process of seeing through the order from start to finish. Making sure the suppliers get paid on time by communicating with the Finance team.
Childcare Practitioner
Self Employed
12.2008 - 10.2021
- To work with Parents and other organisations daily to support their needs, in every way I can and to identify any safeguarding needs the child/family require.
- I have dealt with my own admin, finance, HR and taxes for the past 14 years.
- I Look after the children I care for. I make sure they are happy, safe, and learning in the right way. I work closely with other organisations, whether it’s schools’ nurseries, SEND, Social Services, Speech and Language. I do Learning Journals for all the EYFS children, they include Trackers, next steps, planning, Observations and Evidence that they have reached and achieved their next steps. I must keep up to date with all the Government changes and do courses set in my own time to better the way I work. I must do all paperwork that is expected of a childcare setting: Contracts, Daily Records, Policies and Procedures, Personnel Development, Risk Assessments, Written Observations, Fire Safety/Drills, invoices, and taxes.
- Courses I have done whilst childminding: Individual Planning, Working in Partnership with Parents, Sexual Exploitation, food Hygiene and Safety L2, Channel General awareness, FGM, First Aid, ADHD Awareness, Cooking through stories, Busy Feet, Get Mucky, Risk Assessments, Awareness of domestic Violence, Early Child development, Childminder ECAT, SEND, Fire Safety at Home, Supporting speech and language, The Revised EYFS , 2 Yrs progress Check, Child Development, Digital Skill, Health and Safety; ICT, Observing Children, Prevent Duty level 1&2, Supporting children with SEND, Tracking Progress, Practical guide to GDPR L2, Online Safety L2.
Purchasing/Admin Assistant
Ashtead Plant Hire
Birchwood Park, Warrington
05.2006 - 05.2008
- Producing bulk orders for the 198 depots working with the suppliers, keeping the spend up to date for 198 depots, spend reports.
- Dealing with the Warranties for the all the machinery and going to meeting to discuss any problems that may occur or has occured, liaising with the suppliers, General admin duties, data input, customer service, filing and Personal assistant to my manager.
- Excel levels 1-6, Microsoft word, Microsoft outlook, MCS, Business Admin 2 & 3.
Customer Service
Courts Furnishings
Urmston, Manchester
10.2004 - 04.2005
- Customer services, (including damages and repairs) Record stock levels every month, control the order picking/loading process, taking sales/orders for the furniture, filing and general admin duties.
- Using excel, Microsoft word, dealing with complaints on customer services, Cash Handling, Banking the money.
Customer Service
Alpha Retail
Manchester Airport, Manchester
10.2003 - 10.2004
- Dealing with stock coming in, Stock Taking, serving the passengers flying out, answering the telephone, handling cash, foreign cash, cheques, etc.
- Working with the passengers, dealing with foreign currency.
Sales Assistant
The Perfume Shop
Manchester
10.1998 - 10.2003
- Opening and Closing of the store, dealing with deliveries, stock taking, rotas, cashing up the tills, banking, restocking of the shelves, dealing with holidays.
- Customer service, cash handling, handling of a store which within The Perfume Shop is a “A” class store, banking.
Education
Flixton Girls’ High School - English Lit, English Lang, Science, D.T, Maths
Flixton Girls’ High School
Flixton, Manchester06.1999
Skills
- Data analysis
- Supply chain optimization
- Microsoft Excel
- SAP utilization
- Customer relationship management
- Team collaboration
- Time management
- Communication skills
- Process improvement
- Time-management
- Decision making
- Calm under pressure
- Team player
- Purchase order processing
- Effective communication
- Material Requirements Planning
- Supplier relationship building
- Advanced excel usage
- Material requirement planning
- Materials handling
- Supply chain assistance
- Order processing
- Supply chain understanding
Hobbies and Interests
- Swimming
- Travel
- Gym
Training
- Microsoft Office – Excel, Word, Powerpoint
- WSET Level 2 - Wine & Spirit Education Trust
- Microsoft Outlook/Project
- Business & Admin Level 2 & 3
- Practical guide to GDPR L2
- Level 2 certificate in HR and Employment Law
- Child’s care Learning and Development (CCLD) Level 3
- Special Educational Needs & Disabilities
- ECAT (Every Child's A Talker) childminder
- Paediatric First Aid Level 3
- Child Protection/Safeguarding
References
Available upon request
Personal Information
Number of Children: 3
Languages
English
Advanced
C1
Timeline
Logistics and Purchasing Co-ordinator
Kingsland Wine & Spirits
04.2022 - Current
Supply chain Administrator
Network Plus Services Head office
10.2021 - 04.2022
Childcare Practitioner
Self Employed
12.2008 - 10.2021
Purchasing/Admin Assistant
Ashtead Plant Hire
05.2006 - 05.2008
Customer Service
Courts Furnishings
10.2004 - 04.2005
Customer Service
Alpha Retail
10.2003 - 10.2004
Sales Assistant
The Perfume Shop
10.1998 - 10.2003
Flixton Girls’ High School - English Lit, English Lang, Science, D.T, Maths
Flixton Girls’ High School