Summary
Overview
Work history
Education
Skills
Websites
Certification
Key Achievements
Timeline
Generic

Lisa Pimlett

Nottingham,Nottinghamshire

Summary

Senior HR leader with 10+ years of international experience driving organisational growth, implementing global HR strategies, and improving employee engagement across Europe . Skilled in HR transformation, employee relations and benefits administration.

Overview

16
16
years of professional experience
1
1
Certification

Work history

HR Business Partner

ecommpay
London
10.2023 - Current
  • Provide day-to-day performance management guidance to senior managers (e.g., coaching, counselling, career development, disciplinary actions).
  • Led HR integration across 5 countries aligning policies and processes to create a global HR framework (UK, Cyprus, Latvia, Russia, Serbia).
  • Serve as point of contact to offer expertise on all people matters.
  • Mitigate litigation risk, ensuring compliance with applicable employment laws and regulations across various activities.
  • Create succession plans and promotion paths for staff.
  • Provide disciplinary, performance and absence management for 35 employees.
  • Streamline HR processes with implementation of new HRIS (HiBob) helping to increase departmental efficiencies.
  • Line Management of the Office Manager.

HR Manager (HQ and IT)

4finance
Riga, Latvia
04.2020 - 06.2022
  • Reporting to the Head of HR and Administration and supporting all HQ and IT employees in our Head Office along with the IT Departments based in London, Warsaw, Prague, Madrid, and Vilnius
  • Handling employee relations activities and ensuring compliance with appropriate country legislation while incorporating the spectrum of HR activity including recruitment, retention, compensation and benefits
  • Led HR integration across 6 countries aligning policies and processes to create a global HR framework (UK, Latvia, Czech, Lithuania, Poland, Spain) 240+ employees
  • As a member of the IT Management Team: coaching leaders on best practice, communicating performance appraisal process (KPI), addressing the IT organization at quarterly town hall meetings, managing eNPS survey to improve and track employee engagement
  • Creation and ongoing management of budgets; recruitment, relocation, benefits, remuneration, training
  • Implementation of resourcing plans, including recruitment of skilled IT professionals and high-level Accountants
  • Managing HR information system: Ensuring that relevant information (supplier agreements, insurance documents, employee data, etc.) is up to date
  • Monitoring and reporting attrition trends and implementing staff retention and business critical role plans

Human Resources Manager

Healthily
London, UK
01.2020 - 04.2020
  • Reporting to the CEO and supporting the Tech, Product, Content and Marketing Departments based in London and Slovenia
  • Handling employee relations activities and ensuring compliance with appropriate legislation
  • Incorporating the spectrum of HR activity including recruitment and retention, compensation and benefits, and HR system
  • Coaching leaders on best practice, designing and communicating performance appraisal process (KPI), addressing the organization at biweekly town hall meetings
  • Managing HR information system (Bob)

HR Manager

Volant Media UK
London, UK
06.2019 - 11.2019
  • Reporting to the Chief People Officer and part of the Project Team holding responsibility for the company's significant staff TUPE transfer including international employees, and the subsequent formulation/roll-out of Volant's own generic people strategy incorporating formulation of culture and values, selection and embedding of a new HR system, creation and embedding of policy, protocol, and the employee handbook, managing the people and preparing the brand for life after TUPE, coordination of planned phase of international growth and expansion.

Head of HR - IT Function (promoted from HRBP)

4finance
Riga, Latvia
07.2016 - 06.2019
  • Led HR integration across 6 countries aligning policies and processes to create a global HR framework (UK, Lithuania, Latvia, Estonia. Czech, Poland).
  • Coordinating the re-organization of the IT function for cost-saving requirements while making minimum layoffs with internal restructuring, saving 105k in 2021 on personnel costs overall
  • Supporting senior managers on the performance appraisal process (KPI), department development plans, and handling employee relations and performance management issues
  • Creation and ongoing management of budgets; recruitment, relocation, benefits, remuneration, and training
  • Implementation of IT resourcing plans, including recruitment of skilled IT professionals at all levels including JAVA, QA, Infrastructure, 1st Line Support, and graduates
  • Managing HR information system: Ensuring that relevant information (supplier agreements, insurance documents, employee data, etc.) is up to date
  • Monitoring and reporting attrition trends and implementing staff retention plans
  • As part of the IT Management Team ensure local policies and processes are in line with the needs of the business
  • Line management of two regional HR specialists based across Europe (Prague, Vilnius).

HR Coordinator/Office Manager

4finance
London, UK
11.2014 - 06.2016
  • Recruitment and screening of skilled professionals at all levels in areas such as UX, Product Management, Accounts, Helpdesk, Data Science
  • Employee relations - Identifying, establishing, implementing employee benefits specific to the UK
  • Liaison with external suppliers, including contract negotiations, contracting, execution of orders, office supplies
  • Implementation of staff benefits including travel assistance, along with the company-wide Skillz program (bespoke health and well-being program) for Technology employees across Latvia and the UK
  • Set up of UK Payroll and benefits - Pensions, eyecare, and private healthcare administration
  • Negotiation, sourcing, design, and coordination of the company move to a modern tech hub housing 65 members of staff.

Business Management Coordinator

NYSE - Euronext
London, UK
12.2011 - 07.2014
  • The IT Operations arm of the New York Stock Exchange - London, Belfast, and Paris
  • Management of the annual leave tracker HR system
  • Assisting with the New Starter/Leaver process and managing new staff logistics
  • Coordinating meetings and conferences over multiple time zones
  • Management of staff logistics over the London 2012 Olympics
  • Coordination of office move, over 160 people.

Team Administrator/PA

Kantar | Millward Brown
London, UK
02.2010 - 07.2011
  • Office management - managed entertainment budget, ordered office supplies, coordinated office/desk moves
  • Processing and training new starters
  • HR duties: managing new employee onboarding, arranging international work exchanges, and assisting with assessment days and recruitment events
  • Coordinated full office move - integration of two sister companies into the building as well as restructure of 100 staff members already based there.

Education

Higher National Diploma - Media Production

University of Northumbria
Newcastle
06.2000

Skills

  • Employment law (UK and EU)
  • HR software proficiency
  • Onboarding process
  • Influencing senior leaders
  • Relationship Management
  • Payroll administration
  • HR Systems and Analytics
  • Knowledge of HiBob, Cornerstone

Certification

CIPD Level 5

Key Achievements

- Trainer with company L&D 'level up' programme hosting English conversation club (6+ years)

- Implemented pensions administration, tailored benefits programme, first class global EAP (6 locations, multi lingual)

Timeline

HR Business Partner

ecommpay
10.2023 - Current

HR Manager (HQ and IT)

4finance
04.2020 - 06.2022

Human Resources Manager

Healthily
01.2020 - 04.2020

HR Manager

Volant Media UK
06.2019 - 11.2019

Head of HR - IT Function (promoted from HRBP)

4finance
07.2016 - 06.2019

HR Coordinator/Office Manager

4finance
11.2014 - 06.2016

Business Management Coordinator

NYSE - Euronext
12.2011 - 07.2014

Team Administrator/PA

Kantar | Millward Brown
02.2010 - 07.2011

Higher National Diploma - Media Production

University of Northumbria

Similar Profiles

Create profile
Lisa Pimlett