Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Mccreesh

Rugby,warwick

Summary

Dedicated and reliable professional with expertise in retail merchandising, product knowledge, and swift stock replenishment. Demonstrates strong skills in punctuality, time efficiency, and adherence to health and safety procedures. Proficient in shelf stocking and planograms, ensuring optimal store presentation. Committed to enhancing operational efficiency and contributing to a dynamic retail environment.

Overview

25
25
years of professional experience

Work History

Customer sales assistant

Morrisons plc
Gibraltar
12.2007 - 09.2024
  • Processed returned or exchanged items and provided refunds to customers.
  • Built relationships with customers through friendly interaction and assistance.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Strictly adhered to food safety regulations for health assurance.
  • Achieved weekly production targets by correctly understanding and following weights and measuring guidelines.
  • Performed regular inventory checks maintaining adequate supplies at all times.
  • Performed bakery opening duties following procedures.
  • Demonstrated excellent time management and organisational skills.
  • Helped train new staff members raising overall productivity level.
  • Packaged and labelled baked goods with accurate descriptions and ingredients.
  • Maintained strong, cooperative working relationship with bakery team and fellow employees.
  • Performed duties according to company policies, supporting quality control efforts.
  • Performed tagging and labelling of warehouse inventory.
  • Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
  • Stacked cardboard boxes and pallets securely, minimising risks of damage and injury.

Bar and restaurant Manager

The Tunnel
Gibraltar
05.2004 - 12.2007
  • Trained new team members to improve their skills and performance.
  • Sourced products locally for improved cost-efficiency and sustainability.
  • Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
  • Fostered good relationships with regular patrons which increased customer loyalty towards the establishment.
  • Resolved customer issues promptly, enhancing overall dining experience.
  • Interacted positively with customers, effectively promoting restaurant facilities and services.
  • Planned staff rotas to meet customer demand whilst remaining under budget.

Bar manager

Market Tavern
Gibraltar
06.1999 - 05.2004
  • Sourced products locally for improved cost-efficiency and sustainability.
  • Streamlined bar operations by implementing efficient inventory management strategies.
  • Recruited and trained high-performing team members to deliver faultless customer care.
  • Ensured compliance with local licensing laws for smooth operation of the bar.
  • Monitored and maintained stock levels for maximised efficiency and minimised waste.
  • Completed accurate end-of-day financial routines for cash and card transactions.
  • Oversaw general maintenance of bar equipment resulting in fewer operational disruptions.

Education

A-Levels -

St Michaels High School
Swaziland

Skills

  • Punctual and reliable
  • Time efficiency
  • Health and safety procedures
  • Swift stock replenishment
  • Retail merchandising expertise
  • Product knowledge
  • Shelf stocking
  • Planograms

Timeline

Customer sales assistant

Morrisons plc
12.2007 - 09.2024

Bar and restaurant Manager

The Tunnel
05.2004 - 12.2007

Bar manager

Market Tavern
06.1999 - 05.2004

A-Levels -

St Michaels High School

Similar Profiles

CREATE PROFILE
Lisa Mccreesh