Lisa Marshall
Lightwater,Surrey
Summary
Enthusiastic Learning Support Teacher experienced in developing student confidence and capabilities. Monitors progress and adapts assistance to suit individualised needs. Diffuses challenging behaviours and circumstances to maintain positive, productive environments.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
Work History
Learning support teacher
Hammond Junior School (GLF)
Lightwater, Surrey
09.2021 - Current
- Fostered inclusive learning environment by accommodating individual student needs.
- Developed tailored educational plans for improved student outcomes.
- Ensured students' progress with bespoke learning strategies.
- Assessed students' abilities and created appropriate curricula to match their needs.
- Encouraged self-confidence in pupils by providing positive reinforcement and feedback.
- Identified barriers to learning and adjusted teaching methods accordingly for improved results.
- Tracked pupil progress meticulously, ensuring necessary adjustments were made swiftly when needed.
- Created fun and engaging learning activities, enhancing interest in subject matter.
- Communicated efficiently with parents regarding their child's progress, fostering a supportive home-school connection.
- Encouraged students to develop self-confidence and independence and reach individual potential.
- Assisted teachers with classroom activities, facilitating syllabus coverage.
Administrator
ESS Recruitment Ltd
Twickenham, Richmond upon Thames
05.2002 - 08.2007
- Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
- Prepared detailed reports for streamlined decision-making processes using various software applications proficiently.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
- Compiled essential data into useful spreadsheets enhancing overall understanding of business performance.
- Streamlined office operations by implementing efficient administrative procedures.
- Organised important company meetings, leading to improved communication across departments.
- Managed office supplies inventory, ensuring readiness for all projects at any given time.
- Facilitated internal communications with clear and concise memos and bulletins.
- Coordinated travel arrangements for executives, contributing towards seamless business trips without disruption.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Identified and implemented improvements to address and resolve office workflow inefficiencies.
- Drafted periodic reports to inform upper management on KPIs and operational issues.
- Monitored health and safety measures for guaranteed compliance.
Administrator
PDC BIG UK
Teddington, Richmond upon Thames
01.2001 - 04.2002
- Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
- Prepared detailed reports for streamlined decision-making processes using various software applications proficiently.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
- Type all print orders, both online and phone orders
- Speak to clients
- Answer telephones
- Filing
- Compose contracts for both Temporary and Permanent recruitment staff
Sales assistant
Dickens and Jones
Richmond, Richmond upon Thames
09.1998 - 01.2000
- Improved customer service by efficiently handling queries and complaints.
- Assisted customers with product selection for optimal satisfaction.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Offered personalised shopping advice to enhance customer experiences.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Conducted daily inventory checks to manage stock levels accurately.
- Collaborated effectively with team members to meet sales targets.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Assisted customers in locating specific items to boost satisfaction.
- Followed company procedures and guidelines for smooth retail operations.
Education
GCSEs -
St Marks Secondary School
Hounslow 09.1992 - 06.1997
Skills
- Lesson planning
- Behaviour management
- Individual learning plans
- Classroom organisation
- Child safeguarding principles
- Teaching assistant experience
- Interactive whiteboard use
- Student motivation methods
- Phonics teaching
- Lesson adaptation for SEN
- Educational assistance
- Social integration
- SEN
- Paediatric First Aid trained
- Catheter trained
- Manuel handling trained
Affiliations
- Running
- Reading
- socialising
Timeline
Learning support teacher
Hammond Junior School (GLF)
09.2021 - Current
Administrator
ESS Recruitment Ltd
05.2002 - 08.2007
Administrator
PDC BIG UK
01.2001 - 04.2002
Sales assistant
Dickens and Jones
09.1998 - 01.2000
GCSEs -
St Marks Secondary School
09.1992 - 06.1997
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