Summary
Overview
Work history
Education
Skills
Timeline

Lisa Ponting

Hartlepool,Durham

Summary

I am a very dependable employee that always tries to build rapport and trust with the individuals i support.

I have worked alone within the community and also well as part of a team.

I hold a full UK driving license.

I also have a child with SEN ,ASD and challenging behavior.

Overview

16
16
years of professional experience

Work history

Support care worker, personal assistant

Direct payments
Hartlepool, Durham
02.2015 - Current
  • Administered oral medication as required in line with stringent drug control regulations.
  • Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Prepared tasty and healthy meals to meet dietary requirements.
  • Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
  • Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
  • Worked in close partnership with families, friends and carers to improve care plan effectiveness.
  • Met needs of clients with learning difficulties and handled challenging behaviours.

Support worker

Real Life Options
Hartlepool, Durham
02.2011 - 07.2023
  • Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Used excellent communication and interpersonal skills to engage and interact with individuals in need.
  • Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
  • Continuously promoted best practices in health, safety and security to safeguard service user welfare.
  • Administered medication with rigorous planning and recordkeeping.
  • Provided support in social, physical and emotional areas to assist clients with integration into local community.
  • Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
  • Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.

Support care worker

Voyage Care
Hartlepool, Durham
02.2008 - 02.2011
  • Improved physical and mental wellbeing of service users through patient-centred care planning.
  • Documented accurate and updated caseload records and reports to streamline process.
  • Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
  • Administered oral medication as required in line with stringent drug control regulations.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Prepared tasty and healthy meals to meet dietary requirements.
  • Monitored patient symptoms and progress to boost health outcomes.
  • Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
  • Followed strict safeguarding regulations to ensure safe, secure handling of service users.
  • Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
  • Collaborated with clients to clean house and prepare meals with person-centred care approach.
  • Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
  • Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
  • Updated first aid training to protect client welfare.
  • Worked in close partnership with families, friends and carers to improve care plan effectiveness.
  • Met needs of clients with learning difficulties and handled challenging behaviours.

Education

NVQ Level 1 - Health and social care

Hartlepool College of Further Education, Hartlepool

NVQ Level 2 - Health and social care

edexcel

NVQ Level 3 - Adult care

highfield qualifications

Skills

  • Compassionate care
  • Disability support
  • Self-motivated
  • Risk assessments
  • Care plan management
  • Mental health support
  • First Aid
  • Disability care
  • Patient-centred care
  • Activities of Daily Living
  • Personal hygiene assistance
  • Safeguarding knowledge
  • Medication administration
  • Service user safeguarding

Timeline

Support care worker, personal assistant - Direct payments
02.2015 - Current
Support worker - Real Life Options
02.2011 - 07.2023
Support care worker - Voyage Care
02.2008 - 02.2011
Hartlepool College of Further Education - NVQ Level 1, Health and social care
edexcel - NVQ Level 2, Health and social care
highfield qualifications - NVQ Level 3, Adult care

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Lisa Ponting