Lisa Lowarch
Commercial Director
Shrewsbury,Shropshire
Summary
My current tole involves creating ideas for products, sending them out to tender, ordering and monitoring progress from manufacture on China for delivery to the UK. This is all done on very tight budgets and to immovable deadlines to I am used to working under extreme time pressures. I am also responsible for the purchasing of all print, including paper and monitoring stock levels. Suppliers often say I am easy to deal with as they know what my expectations are of them but they also know if they fail to hit these I will be firm and always ready to walk away. Our current systems are all Excel based, which I have developed over several years. This includes quotes, purchase orders, stock list and all budgettng. What I lack in academic/educational certification I more than make up for in understanding business.
Overview
41
41
years of professional experience
1
1
Certification
Work history
Commercial Director
Redan Publishing Limited
Shrewsbury, Shropshire
02.2001 - Current
- Optimised supply chain management for an efficient operation system.
- Streamlined processes for improved workflow efficiency.
- Championed customer service improvements, raising satisfaction levels.
- Drove product development projects, ensuring timely delivery and quality standards.
- Implemented cost control measures, improving financial efficiency.
- Oversaw operational activities to ensure alignment with business goals.
- Led the negotiation of key contracts with major suppliers.
- Formulated pricing strategies to maximise profit margins.
- Assessed competitor activity and devised effective counter-strategies.
- Fostered a culture of continuous improvement within the commercial team.
- Implemented effective pricing strategies, balancing competitiveness with profitability.
- Forged strategic partnerships internally and externally to increase procurement.
- Carefully analysed customer and market insight to improve products and profit margins.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Acted as point of contact for high-level queries and represented team at senior leadership meetings.
- Managed multiple partner relationships and internal projects simultaneously in fast-paced work environment.
- Planned and managed resources and budget to support and deliver objectives.
- Monitored plans to meet deadlines, budget and quality standards.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
- Conducted regular market assessments to stay current on trends and maintain readiness for changes.
- Analysed sales reports to identify trends and update strategies.
- Allocated teams, materials and calendar space for individual projects.
Music School Secretary/Administrator
Shrewsbury School
Shrewsbury, Shropshire
10.1990 - 02.2001
- Maintained up-to-date student records, adhering to confidentiality protocols.
- Ensured students could be released from class to atatend their music lesson (Approximately 500 lessons per week across all instruments)
- Managed school office operations, ensuring smooth running of daily activities.
- Assisted in planning and implementing professional concert series, booking acts, budgetting ticket prices, marketing and selling of tickets
- Liaised between academic staff, non-academic staff, students and the outside world
Customer Service Manager
Universal Beauty Club
10.1988 - 10.1990
Bank Clerk
Nat West Bank
09.1983 - 10.1988
Education
O Levels -
Wakeman Grammar School
ShrewsburySkills
I am a self-disciplined, highly motivated character who enjoys working with all areas of business structure
My main skill set is being able to keep many plates spinning at one time and also spotting areas to improve efficiency and streamlining to ensure more mundane jobs to not overtake valuable creative/idea thinking time
In my current role I am known as the person everyone would call if they got into difficulty as I'd be the person to get things sorted That said I am also known for my compassion in times of crises whilst still encouraging everyone to pull their socks up
Affiliations
- Until 2020 I ran an amateur theatre company called Mad Cow Productions producing productions at Theatre Severn
Accomplishments
Diploma in Print Production
Certification
Queen's Girl Guide
References
References available upon request.
Timeline
Commercial Director
Redan Publishing Limited
02.2001 - Current
Music School Secretary/Administrator
Shrewsbury School
10.1990 - 02.2001
Customer Service Manager
Universal Beauty Club
10.1988 - 10.1990
Bank Clerk
Nat West Bank
09.1983 - 10.1988
O Levels -
Wakeman Grammar School
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