Lisa Jones
Middlesbrough,Select Region...
Summary
Accomplished professional with expertise in strategic systems leadership, fostering impactful health and care partnerships, and driving service transformation. Demonstrates a proven ability to lead team and organisational development initiatives, implement strategic business change, and optimise contracts and procurement processes. Skilled in leveraging business intelligence to inform decision-making and deliver measurable outcomes. Committed to advancing innovative solutions that enhance operational efficiency and support long-term growth and sustainability.
Overview
19
19
years of professional experience
8
8
years of post-secondary education
Work History
Assistant Director for Integrated Commissioning
Sunderland City Council / NENC ICB
Sunderland
07.2022 - Current
- Leading the development of comprehensive business plans and strategies for integrating health and care within Sunderland.
- Implementing national health and care policies and guidance, including developing effective commissioning policy and practice to support new and innovative models of care that support key government missions.
- Creating a positive and productive work and partnership environment by fostering system collaboration, shared governance and agile working practices.
- Leading and coordinating policy formulation for improved integrated health and care governance.
- Overseeing financial planning and ensuring fiscal stability of the integrated commissioning portfolio, including leading the planning and coordination of multi-million pound key joint investment schemes.
- Optimising resource allocation to maximise productivity and leading on financial efficiency of commissioning-related investment and practice.
- Directing cross-functional teams to deliver high-quality, clinically led, strategic commissioning and partnerships.
- Enforcing statutory, regulatory and constitutional requirements across health and care commissioning and planning, ensuring high-levels of service integrity and compliance.
- Championing change initiatives within, and across organisations, to support system-level efficiency and effectiveness.
- Building key stakeholder relationships to facilitate whole system approaches to health and care integration
- Spearheading strategic planning and decision-making processes aligned with mission and stakeholder interests.
Public Health Strategic Manager
Middlesbrough Council and Redcar and Cleveland BC
Middlesbrough
10.2021 - 07.2022
- Provided strategic vision, direction and leadership to both commissioned and in-house clinical and non-clinical health services.
- Led several cross-functional health and care teams, ensuring seamless cooperation towards shared objectives and promoting comprehensive and personalised care.
- Identified key growth opportunities for enhancing overall service performance and revenue for in-house health services and integrated care facilities, including securing £4m additional capital investment and One Public Estate funding.
- Oversaw the programme and project management of both capital and service improvement initiatives, delivering high-quality results consistently on time and within budget constraints.
- Developed and implemented strategic workforce planning tools and processes, including cross-organisational development and multi-disciplinary working opportunities
- Facilitated cross-functional collaboration, enhancing organisational strategic planning capabilities.
PCN Operational Manager (Strategic Secondment)
East Cleveland PCN, Redcar Coast PCN
Redcar
02.2020 - 10.2021
- Strategically seconded to support the mobilisation and development of two Primary Care Networks (PCN).
- Led the development of strategic workforce and estates planning.
- Developed PCN strategies and business cases for executive approval, including the mobilisation and implementation key Direct Enhanced Services (DESs), core funding proposals and options for PCN incorporation.
- Led the recruitment and onboarding of clinical and non-clinical PCN roles.
- Secured additional local authority and NHS digital investment to accelerate PCN development and maturity.
- Supported the mobilisation and coordination of several COVID vaccination clinics.
- Developed and negotiated sub-contracting arrangements on behalf of the PCN for workforce recruitment and development.
Public Health Business and Programme Manager
Middlesbrough Council and Redcar & Cleveland BC
Middlesbrough
04.2018 - 10.2021
- Aligned cross-council public health strategies and plans to maximum impact and deliver improved efficiency and productivity.
- Led cross-functional strategic and operational public health teams.
- Resolved critical issues promptly, ensuring minimal disruption to key services and programmes.
- Delivered high-quality outcomes with strict adherence to statutory and regulatory standards and guidance, spanning finance and contracting, facilities management and public health.
- Optimised resource allocation, maintaining a balanced operational cost structure and delivering improved allocative efficiency.
- Led performance and productivity reviews to identify key areas of improvement.
- Led strategic needs assessment and market analysis to support scenario and resource planning.
- Organised financial and operational data to support yearly budgeting and planning.
- Drafted procedural statements and guidelines for organisational-wide use, including business continuity management and cross-organisational policies and processes.
Project Manager: The Live Well Centre Development
Middlesbrough Council
Middlesbrough
04.2016 - 03.2018
- Led a multi-award winning capital programme to create a unique, 'health on the high street' health and care facility.
- Led multiple cross-functional teams to achieve project goals on time and in budget.
- Utilised advanced project management tools for superior tracking and reporting.
- Negotiated a comprehensive lease arrangement and developed a strong public-private partnership arrangement between the council, landlord and management agency, resulting in significant private investment and new partnerships between health and the local retail sector.
Tees Valley Public Health Contract Manager
Tees Valley Shared Service
Stockton
01.2011 - 05.2016
- Led and managed a diverse contract portfolio for high-cost clinical and non-clinical commissioning contracts.
- Overseen the procurement and mobilisation of key clinical service contracts.
- Led the negotiation and ongoing management of key service contracts, delivering high-levels of efficiency and value for money.
- Efficiently resolved contractual disputes, maintaining healthy business relationships.
- Developed strategic provider relationships to improve service quality and market sufficiency.
- Established standardised contractual templates and terms to promote efficiency and consistency.
- Enhanced compliance adherence by implementing robust contract management systems.
- Coordinated cross-functional teams to ensure seamless execution of large-scale projects under contract obligations.
- Mitigated potential legal disputes through meticulous contract review processes.
- Summarised complex contractual issues for stakeholders to enhance understanding for non-technical audiences.
- Coached and mentored junior employees, delivering guidance and building strong, capable teams.
Public Health Information Specialist
Tees Primary Care Trust
Middlesbrough
10.2008 - 01.2011
- Provided leadership and management of public health commissioners and provided additional strategic intelligence support to increase value-for-money across public health investment areas.
- Provided expert advice on best practices for health care and public health information management to senior and executive leadership teams.
- Developed and implemented strategic and corporate performance management systems and tools.
- Facilitated inter-departmental communication to ensure consistent use of data systems across the organisation.
- Undertook strategic analysis of current and future health trends to support assurance, planning and inward investment.
Public Health Project Manager
Langbaurgh Primary Care Trust
Guisborough
10.2005 - 10.2008
- Knowledge Transfer Partner (KTP) between Langbaurgh PCT and Durham University to embed improved intelligence within public health commissioning and delivery.
- Delivered high-quality results whilst adhering to strict deadlines and budget constraints.
- Enabled a small Public Health team to attract over £500k of additional investment through improved business case intelligence.
- Identified risks, implemented mitigation strategies for secure project outcomes.
- Planned staff and resources within business budgets for minimised expenditure.
- Mentored and trained staff maximise project outcomes and sustainability.
- Guided the development of project objectives, established clear performance expectations.
Education
Master of Business Administration - Business
Teesside University
Middlesbrough 01.2022 - 07.2024
ILM Level 7 Senior Leadership - Leadership
Chartered Management Institute
Middlesbrough 01.2022 - 07.2024
Some College (No Degree) - Transforming Public Procurement
Government Commercial College
07.2024 - 07.2024
Bachelor of Arts - Anthropology
Durham University
Durham 09.2002 - 06.2005
Prince 2 - Project Management
Teesside University
Middlesbrough 03.2011 - 03.2011
Skills
- Strategic systems leadership
- Strategic health and care partnerships
- Team and organisational development
- Strategic business change
- Service transformation
- Contracts and procurement
- Business intelligence
Accomplishments
- The MJ Awards (Winner) - Public Health Improvement (2019)
- The MJ Awards (Finalist) - Transforming Lives (2022)
- Middlesbrough Council Awards (Winner) - Working Together Team Award (2018)
- The MJ Awards (Commended) - Public Health Improvement (2018)
References
References available upon request.
Timeline
Some College (No Degree) - Transforming Public Procurement
Government Commercial College
07.2024 - 07.2024
Assistant Director for Integrated Commissioning
Sunderland City Council / NENC ICB
07.2022 - Current
Master of Business Administration - Business
Teesside University
01.2022 - 07.2024
ILM Level 7 Senior Leadership - Leadership
Chartered Management Institute
01.2022 - 07.2024
Public Health Strategic Manager
Middlesbrough Council and Redcar and Cleveland BC
10.2021 - 07.2022
PCN Operational Manager (Strategic Secondment)
East Cleveland PCN, Redcar Coast PCN
02.2020 - 10.2021
Public Health Business and Programme Manager
Middlesbrough Council and Redcar & Cleveland BC
04.2018 - 10.2021
Project Manager: The Live Well Centre Development
Middlesbrough Council
04.2016 - 03.2018
Prince 2 - Project Management
Teesside University
03.2011 - 03.2011
Tees Valley Public Health Contract Manager
Tees Valley Shared Service
01.2011 - 05.2016
Public Health Information Specialist
Tees Primary Care Trust
10.2008 - 01.2011
Public Health Project Manager
Langbaurgh Primary Care Trust
10.2005 - 10.2008
Bachelor of Arts - Anthropology
Durham University
09.2002 - 06.2005
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