Lisa Holford
Fairwarp,East Sussex
Summary
Experienced nursing leader with a proven track record in strategic leadership, clinical governance, and workforce management. Demonstrates expertise in setting nursing strategies aligned with organisational visions and national healthcare priorities. Committed to ensuring high standards of patient care through evidence-based practice and quality improvement initiatives. Skilled in managing budgets effectively while advocating for resources to support patient care and staff development. Collaborates with medical, allied health leaders, stakeholders, patients, families, and regulators to resolve complex clinical issues. Ensures compliance with legal, ethical, and regulatory standards while leading preparations for external inspections.
I manage an extensive Finance, performance and quality monthly report, reviewing a triangulation of data to ensure quality and governance within the intermediate care units supported by patient’s feedback and service experience for ongoing improvement.
I am confident that my operational expertise, patient-centered approach, and commitment to high standards of care will allow me to contribute effectively as the Head of Service, ensuring service delivery continues to provide exceptional care to our patients while maintaining operational excellence, accepting the challenges of the financial instability that we face , holding fast the vision of our government to deliver strategic standards, equality of healthcare provision to all service users
Overview
28
28
years of professional experience
Work history
Locality Matron
Sussex Community NHS Foundation Trust
Brighton, Brighton and Hove
03.2020 - Current
- Led initiatives to improve patient care standards across localities in collaboration with multidisciplinary
- Developed an efficient roster system for improved team management.
- Demonstrated meticulous attention to detail during critical decision-making processes for best results in challenging situations.
- Developed and implemented care plans tailored to individual patient needs, ensuring compliance with health guidelines.
- Facilitated communication between healthcare providers and patients to promote understanding of treatment options.
- Engaged with local stakeholders to foster partnerships aimed at enhancing community health resources and services.
- Organised training sessions and workshops for staff to promote continuous professional development and skill enhancement.
- Advocated for patient rights and safety, addressing concerns promptly to maintain trust and satisfaction within the community.
- Led nursing team in delivering high-quality patient care and ensuring adherence to clinical protocols.
- Developed and implemented strategic initiatives to enhance nursing practices and improve patient outcomes.
- Mentored junior nursing staff, providing guidance and support to promote professional development and skill enhancement.
- Collaborated with multidisciplinary teams to coordinate patient care and ensure effective communication across departments.
- Oversaw implementation of evidence-based practices, fostering a culture of continuous improvement and excellence in nursing.
- Evaluated performance metrics and identified areas for improvement to optimise nursing workflows and efficiency.
- Facilitated training programmes for nursing staff, enhancing knowledge of best practices and regulatory compliance.
- Championed initiatives aimed at improving patient satisfaction and fostering a positive patient care environment.
- Managed procurement processes efficiently; ensured no shortages of essential supplies occurred.
- Streamlined workflow processes to ensure timely delivery of medical services.
- Improved patient satisfaction with comprehensive, empathetic care plans.
- Collaborated effectively with other healthcare professionals for optimum patient treatment outcomes.
- Executed comprehensive audits regularly; maintained top-notch quality in nursing services.
Ward manager
University of Sussex
Haywards Heath, West Sussex
09.2015 - 03.2020
- Led team of nurses to ensure high standards of patient care were maintained.
- Coordinated staff schedules to optimise resource allocation across the ward.
- Developed and implemented training programmes for newly recruited nursing staff.
- Conducted regular performance reviews to support professional development of team members.
- Maintained compliance with health and safety regulations and organisational policies.
- Facilitated multidisciplinary meetings to enhance communication among healthcare professionals.
- Championed initiatives aimed at improving ward efficiency and patient satisfaction.
- Actively participated in hospital-wide initiatives leading towards improved healthcare services.
- Handled emergency situations calmly, ensuring safety and well-being of patients and staff.
Registered nurse
University of Sussex
Haywards Heath, West Sussex
09.1997 - 09.2015
- Provided comprehensive patient care by assessing conditions and administering medications.
- Collaborated with multidisciplinary teams to develop and implement treatment plans.
- Educated patients and families on health conditions, medication management, and preventative care.
- Monitored vital signs and recorded observations to ensure optimal patient outcomes.
- Maintained accurate and confidential patient records in accordance with legal and ethical standards.
- Led nursing initiatives aimed at improving patient safety and quality of care.
Education
Master of Science - Leadership in Healthcare
University of Brighton
Brighton 02.2025 -
Bachelor of Science - Professional studies
University of Brighton
Brighton 09.2015 - 06.2020
Diploma of Higher Education - Nursing
University of Surrey
Guildford 09.1994 - 09.1997
Skills
Professional & Strategic leadership:
Providing professional leadership for nursing services across the organisation Setting nursing strategy inline with organisational visions and national healthcare priorities
Clinical Governance and quality:
Ensuring high standards of patient care and safety through evidence based practice Oversee implementation of clinical guidelines and policies and best practice Lead on quality improvement initiatives Monitor patient outcomes and nursing key performance indicators
Workforce management and development:
Lead workforce planning to ensure safe staffing levels and skill mix Oversee recruitment, retentions, successional planning and staff wellbeing Promote staff development and training
Financial accountability:
Managing nursing, therapy and medical budgets and utilizing resources effectively Advocate for resources to support patient care and staff development
Communication and collaboration:
Act as senior professional voice for nursing within the organisation Collaboration with Medical , allied health leaders, internal and external stakeholders, patients , families and regulators Manage escalated concerns and contribute to resolving complex clinical issues
Policy and regulatory compliance:
Ensuring nursing services comply with legal, ethical and regulatory standards Lead preparations for external inspections, CQC Lead on safeguarding , equality and inclusion principles
Timeline
Master of Science - Leadership in Healthcare
University of Brighton
02.2025 -
Locality Matron
Sussex Community NHS Foundation Trust
03.2020 - Current
Ward manager
University of Sussex
09.2015 - 03.2020
Bachelor of Science - Professional studies
University of Brighton
09.2015 - 06.2020
Registered nurse
University of Sussex
09.1997 - 09.2015
Diploma of Higher Education - Nursing
University of Surrey
09.1994 - 09.1997
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