Organised Shift Leader skilled in inspiring, leading and developing high-achieving teams. Plans and coordinates activity tactically to meet operational targets. Leads by example to promote positive, productive working and customer environments.
Worked as a customer assistant from 2019-2021 and became a Shift Leader in 2021.
Did a range of different shifts ranging from 6:30am to 11pm. And worked night shifts when other management was off.
Was able to deal with customer complaints in store.
Trained in Price Integrity to be able to make sure our store was legal at all times.
Moved to be a night Shift Leader in 2023.
Trained in closing the store and legal checks.
Worked along the side customer assistants in working cages, bringing in deliveries and facing the shop ready to hand over to the morning team.
Created a good atmosphere for our colleagues to work in.
Participated in stock takes.
Maintained a clean and safe environment for our colleagues and then for a customers once the shop opened.
Seasonal job.
Worked along side 5 other entertainers to ensure we gave the best experience to our guests.
Created themed parties for guests to enjoy.
Did different activities daily with guests.
Worked on and of stage 6 nights a week creating a great atmosphere to ensure our guests were having a greatest time.
Worked along side management and security to make sure our guests were our number 1 priority.
Worked along side other colleagues to replenish stock to the best of our ability ready for the next shift team.
Worked along side management to learn their side of the job to be able to step up as duty manager in their absence.
Did seasonal/ promotion changes in store.
Participated in stock takes every 6 months to verify and count the products that is in the store.
Created a good looking shop for the customers to shop in.
While working for Tesco I completed and passed a Level 2 retail apprenticeship