Summary
Overview
Work history
Skills
Early Career
Training
Languages
Timeline
Generic

Lisa Hendry

Horsham,UK

Summary

Recognized Facilities Management and Real Estate professional with extensive global experience across Europe, Africa, the Middle East (EAME), and the United States. Proven track record in leading FM operations, delivering outsourced service models, and managing complex role transitions. Expert in developing and executing global strategies that improve operational performance, optimize costs, and supports business objectives. Known for an authentic leadership style that builds trust, fosters collaboration, and strengthens team development. Trusted advisor to senior stakeholders, focused on client engagement, governance, and aligning operations with strategic goals.

Overview

24
24
years of professional experience

Work history

ExxonMobil

Company Overview
11.2001 - 09.2025

ExxonMobil is one of world's largest oil and gas companies. Held multiple leadership, facility management and special assignment roles within Environmental & Property Solutions (E&PS) across EAME and the US.

Senior Global Strategist, Property Solutions

ExxonMobil
Leatherhead, Surrey
09.2021 - 09.2025
  • Develop and implement facilities management strategies that align with regional and global business objectives.
  • Collaborate with senior stakeholders to initiate business transformation initiatives and enhance operational efficiency.
  • Provide expert guidance on workplace design and sustainability to promote cost-effective solutions across diverse markets.

EAME TPET Migration Manager

ExxonMobil
Leatherhead, Surrey
01.2021 - 09.2021
  • Managed the transition of roles from EAME, APAC, and USA into Global Business Centres in Budapest and India.
  • Streamlined migration processes to support operational continuity.
  • Oversaw change management and stakeholder engagement throughout the migration process.

European Facilities Portfolio Manager

ExxonMobil
Leatherhead, Surrey
01.2019 - 12.2020
  • Oversaw FM operations and strategic projects across Europe, ensuring service quality and compliance in 22 countries, 300+ staff, multimillion dollar budget across each location.
  • Directed vendor performance and relationship management to support operational goals.
  • Executed strategic initiatives to enhance service efficiency and reduce costs.
  • Led stakeholder engagement to ensure alignment with regional and global objectives.

SSHE Manager, EAME

ExxonMobil
Leatherhead, Surrey
09.2017 - 12.2018
  • Managed team of global SH&E Advisors, providing SH&E support to facilities operations teams across EAME.
  • Implemented consistent safety infrastructure / delivery at project sites.
  • Responsible for incident management / investigation / reporting.

European Transition Lead, Project Mercury

ExxonMobil
Leatherhead, Surrey
09.2016 - 09.2017
  • Led the transition of FM services across Europe to an outsourced delivery model with CBRE, ensuring continuity and service quality.
  • Coordinated project planning, stakeholder engagement, and operational handover across multiple countries.
  • Managed employee transitions with empathy and professionalism, minimizing disruption to business operations.
  • Navigated complex HR processes and European Works Council requirements to ensure compliance and successful implementation.

Clinton Facilities Manager, New Jersey, US

ExxonMobil
New Jersey, US
09.2014 - 08.2016
  • Managed FM operations and projects at the New Jersey Technology Centre.
  • Implemented operational and resource improvements, aligned with corporate standards.
  • Delivered multi million dollar office upgrade project.

UK Facilities Manager

ExxonMobil
Leatherhead, Surrey
07.2012 - 08.2014
  • Managed Facilities Operations & Real Estate across the UK including projects, and security. 150+ staff, multimillion dollar budgets.

International Facilities Advisor

ExxonMobil
Leatherhead, Surrey
04.2011 - 06.2012
  • Subject-Matter Expert in Facilities Management and Operations for Europe, Africa, Middle East and Asia.
  • Sought out and developed strategic initiatives, in alignment with the Corporations 'must win' goals and objectives.
  • Led contract negotiations in multiple locations, standardizing scope of services, where appropriate.

Facilities Manager, Aberdeen

ExxonMobil
Aberdeen, Aberdeen City
07.2010 - 03.2011
  • Managed FM operations and projects, ensuring compliance with safety standards and delivering high-quality service outcomes.

Facilities Manager, Manchester

ExxonMobil
Manchester
04.2006 - 06.2010
  • Managed FM operations and projects, ensuring compliance with safety standards and delivering high-quality service outcomes.
  • Led the site closure in 2010, managing stakeholder engagement, landlord negotiations, and the completion of dilapidation responsibilities.

Retail Organisation Migration Lead / Ops Manager – Fuels & Lubes Business

ExxonMobil
Manchester
11.2001 - 03.2006
  • Led the successful migration of Esso's Italian Fuels Supply Chain and Logistics operations from Rome, Italy to Manchester, UK.
  • Managed the Italian Logistics Team in Manchester, ensuring seamless integration and operational continuity.
  • Oversaw the Esso Italian Dispatch Team, resolving supply chain issues and maintaining service reliability.

Skills

  • Leadership & Performance
  • Strategic Planning & Execution
  • Stakeholder Engagement
  • Facility Management
  • Project Management
  • Vendor Management & Compliance
  • Contract Negotiation
  • Budgeting & Forecasting
  • Change Management



Early Career

  • 1995-2001 held various roles in the travel industry for CO-OP Travel and Travelcare Direct: Foreign Exchange Cashier; Branch Assistant Manager; Branch Manager; Call Centre Manager
  • Further details available on request

Training

  • Early Leadership Program - INSEAD, France
  • General Leadership Program - UNC Kenan-Flagler, Belgium
  • Advanced Leadership Program - Thunderbird School of Global Management, Phoenix, Arizona

Languages

Italian
Advanced

Timeline

Senior Global Strategist, Property Solutions

ExxonMobil
09.2021 - 09.2025

EAME TPET Migration Manager

ExxonMobil
01.2021 - 09.2021

European Facilities Portfolio Manager

ExxonMobil
01.2019 - 12.2020

SSHE Manager, EAME

ExxonMobil
09.2017 - 12.2018

European Transition Lead, Project Mercury

ExxonMobil
09.2016 - 09.2017

Clinton Facilities Manager, New Jersey, US

ExxonMobil
09.2014 - 08.2016

UK Facilities Manager

ExxonMobil
07.2012 - 08.2014

International Facilities Advisor

ExxonMobil
04.2011 - 06.2012

Facilities Manager, Aberdeen

ExxonMobil
07.2010 - 03.2011

Facilities Manager, Manchester

ExxonMobil
04.2006 - 06.2010

ExxonMobil

Company Overview
11.2001 - 09.2025

Retail Organisation Migration Lead / Ops Manager – Fuels & Lubes Business

ExxonMobil
11.2001 - 03.2006
Lisa Hendry