Lisa Hayes (Assoc CIPD)

Duties include:

• Providing support to the Head of Department and Deputy Heads in all HR-related matters for 165 members of staff, including disciplinary procedures, grievance resolution, capability assessments, and sickness absence management.
• Offering procedural guidance on change management activities such as departmental restructuring, job evaluation, recruitment, and redeployment.
• Serving as a core member of Academic Staffing Committee providing frontline support across academic probation and promotion processes, including reviewing promotion applications.
• Oversee all Exit Interviews, analysing feedback to shape working practices and inform role descriptions.
• Led organisation of external training initiatives for academic and Professional Services colleagues, strengthening working relationships and embedding values of Equality, Diversity and Inclusion (ED&I).
• Co-authored the department’s successful Athena Swan Bronze Award application, and continues to advance ED&I goals through active engagement with the Wellbeing, Equality, Diversity and Gender Group (WEDGG), contributing to delivery of the Athena Swan Action Plan.
• Spearheaded the development of departmental values — Respect, Integrity, and Accountability — and created “Work For Us” strapline, now adopted University-wide.
• Contributed to the Warwick Gender Task Force, influencing policies that support individuals affected by pregnancy loss.

Duties included:

• Leading on the successful TUPE transfer of 75 staff from 2 organisations into Coventry City Council to include effective negotiation with Trade Unions to ensure a smooth transfer between for all parties.
• Advising managers on all HR related issues, more specifically to include restructures, redundancy, redeployment and recruitment.
• Responsible for the consultation process for all fixed-term contracts across varying terms and conditions of employment.
• Established training and development opportunities for colleagues at risk of redundancy to upskill and help improve their employment opportunities.

Duties included:

• Providing comprehensive operational HR support to both Education and Social Services teams, offering expert guidance on all aspects of employment legislation.
• Working closely with teacher trade unions I formulated, implemented, and reviewed HR policies specifically for schools ensuring compliance and consistency across primary, secondary and faith schools.
• As part of the teacher recruitment team, I led the organisation of external teacher recruitment campaigns and events analysing recruitment data to inform strategic workforce planning and future hiring initiatives.

Duties included:

• I successfully completed the Randstad 'Zero to Hero' training programme.
• Responsible for opening the Birmingham branch of Securicor Recruitment Services (purchased by Randstad in December 2002) and establishing a portfolio of clients and candidates.
• Partnering with Client HR teams to understand specific hiring needs and requirements.
• Maintaining up-to-date knowledge of market trends to provide valuable insights to clients and candidates alike.
• Responsibility for identifying, recruiting, training and deploying junior recruitment consultants nationally.
• Training junior consultants on all areas of recruitment practice boosting their recruiting skills and knowledge.

• I was nominated for and completed the company 'Emerging Talent' training, to include in-resort training working with an external agent on hotel contracting and pricing strategies.

Duties included:

• Based in the following countries, Turkey, Greece, Spain, Canary Islands, Prague and Germany. I provided an in-resort service to British holiday makers.
• Providing training and inducted staff in resort to include responsibility for staff development.
• Supervising resort staff (approximately 35) at Izmir airport, to include planning the logistics for transferring holiday makers to five resorts, dealing with flight delays, hotel overbookings and all travel related queries.

• I provided administration support to Professor Marcus Miller and the Quantitative Development Programme.