Lisa Harvey-Matthews

Registered Manager for 120 bed elderly care home in Sidcup. I can use transferable skills, however this is not my passion. I am looking for a more strategic and dynamic role.

To actively promote the Charities vision and values through the delivery of internal strategies and business objectives.

To ensure that choice and control sit with the people we support.

To build relationships and engage in conversations with the people we support and/or their advocates, families and commissioners to explore new ways to personalise and deliver services.

To promote the charities services locally by liaising with multi-disciplinary professionals, families, advocates and other providers.

To work collaboratively with internal or external resources that support the provision of high-quality services.

To monitor quality and training data to ensure best practice outcomes are achieved and compliance with regulator regulations.

To effectively support the service Managers to manage staff teams including taking remedial action and supporting the managers with direct staffing issues.

To have a good understanding of local authority strategies including government policy and purchaser’s priorities.

- mentor, manage and support Services Managers and their workforce.

- write reports and provide quality information as required.

- adhere to and participate in the writing and review of policies and procedures.

- actively support the tender process and seek new business.

- explore innovative ways to improve and modernise existing services e.g. Assistive technology.

- hold registration with the Care Quality Commission achieving a good/outstanding rating in all services.

- hold Second Tier On-Call via a rota.

- negotiate, agree and manage the overall budget for all services 6M+ under the remit of this post to ensure high quality performance which remains within budget.

- in any negotiations with central services, ensure the needs of operations are met and viewed as a priority.

- negotiate contracts with commissioners or individuals purchasing packages of support. Monitor /mentor managers to ensure adherence to contracts.

- monitor and manage current contracts according to agreed contracts and service specifications.

As a service coordinator my role was to oversee management and operations of 16 services and line management of 4 registered Managers, whilst holding registration and managing 4 services of my own. I had to be well organised and available to support others efficiently and effectively. We created a great team spirit and advocated how peer support and trust was the key to a highly functional team.

My role was to oversee and be the registered manager to two services holding dual registration. My role was to oversee all operations within the registered care settings, making sure all polices were adhered to and to promote independence. During my registration I achieved a Excellent CQC rating by 2007 which would translate into Outstanding today.

I was promoted to Senior Support worker with 2 years, I really focused all efforts on the Mental capacity Act which came out in 2004, understanding and promoting this within my role and advocating choice for individuals.

During studying I worked at Mencap day centre on placement, I really enjoyed promoting others independence and really enjoyed interactions and inhibitions the role brought. I enjoyed supporting individuals to achieve their goals in all aspects of daily life. I enjoyed building personalised support around individuals it was an exciting time as the white paper had been published giving more rights to individuals and we was able to support them in promoting their rights.

I spent a small amount of time at this employment changing my career to work with people with Learning disabilities.

I started my Health and Social Care career volunteering as a 13 year old at the weekends, I was able to become a Junior Care assistant at 16 years of age and continued to study at the same time. I was promoted to Team leader at age 18 and was able to lead the shifts, always working in a person centred approach.