Lisa Harris
PORTH
Summary
Prioritising clients needs
Organisational skills
Confidentiality
Planning
Empathy
Overview
24
24
years of professional experience
Work History
Dementia Residential Home Well-being Coordinator
HAFOD Housing
06.2025 - 05.2026
- Coordinated housing services to ensure effective resident support and engagement.
- Developed and implemented outreach programs to enhance community awareness and participation.
- Facilitated communication between residents and management to address concerns promptly.
- Streamlined administrative processes to improve operational efficiency within the housing department.
- Analyzed feedback from residents to identify areas for improvement in service offerings.
- Collaborated with external partners to expand resources available for residents' needs.
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Implemented digital filing system, drastically reducing retrieval times and improving document organization.
- Conducted comprehensive market research to inform strategic planning, leading to more targeted and effective project initiatives.
Project Amd Administration Coordinator
NHS Wales
10.2002 - 02.2025
- Coordinated administrative tasks to enhance operational efficiency across multiple departments.
- Managed scheduling and logistics for meetings, ensuring effective communication among stakeholders.
- Streamlined document management processes to improve accessibility and compliance with regulations.
- Developed training materials and conducted onboarding sessions for new administrative staff members.
- Delivered exceptional customer service while managing incoming calls/email inquiries from both internal and external parties professionally and promptly.
- Supported human resources functions including recruitment efforts, benefits administration, performance evaluations, and employee relations initiatives.
- Optimized office workflow by maintaining up-to-date procedural documentation for reference by all staff members.
- Managed confidential employee records, ensuring privacy and compliance with company policies and legal regulations.
- Served as liaison between clients or customers and internal departments to ensure timely resolution of inquiries or concerns.
- Facilitated clear communication between departments, scheduling regular meetings to address pressing issues or concerns.
- Streamlined administrative processes by implementing efficient filing systems and organizational tools.
Education
Bridgend College
Bridgend Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Relationship building
- Work planning and prioritization
- Schedule coordination
- Confidentiality and discretion
- Document management
- Calendar management
- Administrative leadership
Section name
- LISA HARRIS
- Leollharris52@gmail.com
- July 29, 2026
- John Jenkins
- RE: Funeral coordinator
- Dear [Ms. or Mr. Last Name]
- As an experienced 24 NHS Administration, the advertisement for Funeral coordinator with John Jenkins sparked my interest. When reviewing the position requirements and your organization's website, I was excited to find that my qualifications and personal strengths align with your needs and mission.
- I bring a comprehensive set of skills that I believe will be valuable to John Jenkins. In my 24 NHS Administration role, I honed my abilities in [Skill 1] and [Skill 2], providing a firm foundation for the Funeral coordinator position. My planning, people-centric nature, and compassion have afforded me excellent interpersonal skills.
- I am excited to contribute my talents and proficiency in organization toward your team efforts. As an engaging communicator with a proven track record in [Skill 3], my focus on building strong professional relationships has been a beneficial asset throughout my career.
- Please review my enclosed resume for a more in-depth illustration of my work history and accomplishments. I would appreciate the opportunity to interview at your earliest convenience. I'm eager to discuss how my personality and background fit the Funeral coordinator role.
- Thank you for your time and consideration of my candidacy.
- Sincerely
- Lisa Harris
Timeline
Dementia Residential Home Well-being Coordinator
HAFOD Housing
06.2025 - 05.2026
Project Amd Administration Coordinator
NHS Wales
10.2002 - 02.2025
Bridgend College