LISA GORDON
Johnstone,PA5
Summary
I am a confident and highly motivated individual seeking a new and challenging role within a working environment that will enable me to utilise my existing skills and learn new ones to reach my potential.
Driven and dependable professional with strong organisational skills and knack for problem-solving. Expertise in team leadership and project coordination, ensuring tasks are completed on time and to high standards. Ready to bring impactful contributions to any company.
Overview
13
13
years of professional experience
Work history
Contract supervisor
Bell Group
Glasgow
2026.05 - Current
- Managed complex contractual relationships for improved stakeholder satisfaction.
- Administered tenders, strengthening business development efforts.
- Monitored contractor performance, ensuring adherence to quality standards.
- Prepared detailed reports, contributing to informed decision making at board level meetings.
- Led teams to complete key projects within set deadlines.
- Reviewed contracts, ensuring legal conformity and protection of company interests.
Maintenance officer
Cruden Maintenance
Glasgow
2021.03 - 2025.12
- I was promoted to Cruden Maintenance as a Maintenance officer
- Working in occupied houses that are showing defects
- Working in a small team of various trades
- Work with tenants of the homes to identify defects and rectify the issues
- Gained confidence to work in hostile environments and handle situations with ease
- Deal with complaints in a calm and empathetic manner
- On the spot decision making to solve issues on site and to suit the tenant
- Working as part of a team and on my own
- Managing my own workload
- Always having a positive approach no matter the situation
- Experience of working with disabled and elderly tenants to suit their needs
Painter And Decorator
Cruden Homes
Glasgow
2021.01 - 2021.03
- Prepared new build houses to be painted
- Keeping a clean and tidy workspace
- Applied paint, varnish, finishes to walls ceilings to a high standard
- Ensured work was completed on time and to satisfaction
- Communicated with clients to understand requirements
- Delivered high-end work resulting in repeat business and positive feedback for my company
Apprentice Painter and Decorator
Cruden
Glasgow
2017.01 - 2021.01
- I started with Cruden as an apprentice in as a career change
- During this time, I worked on site
- Developed my knowledge and demonstrated reliability
- Worked effectively as part of a team
- Followed health and safety procedures
- Showed strong work ethnic and eagerness to learn
Dental Assistant
Oasis Dental Care
Glasgow
2013.03 - 2017.01
- Assisting dentists and other professionals where required
- Logging patient appointments and updating patient notes using the organisations software
- Preparing materials for use by the surgery dentist
- Advising patients to what their appointment or treatment plan will entail
- Taking and processing payments from patients
- Covering the reception duties of the practice, welcoming patients, booking in patients and directing them
- Processing x-rays
- Carrying out practice administrative duties maintaining dental records
- Carrying out weekly orders of all dental equipment making sure the practice is fully stocked
- Being supportive for all staff
- Training new staff
- Ensuring the surgery is always kept clean and tidy following the health and safety regulations
Accomplishments
- Maintenance Efficiency Boost Successfully reduced maintenance time by 20% through process optimization.
- Tenant Complaint Resolution Resolved over 95% of tenant complaints within 24 hours, enhancing customer satisfaction.
- Staff Training Accomplishment Trained new staff members, improving team's efficiency by 15%.
- Workload Management Excellence Managed workload for six months without a single delay or complaint.
TRAINING / COURSES
- SVQ in Painting and Decorating
- SQA Level 3 Dental Nursing
- CSCS
Timeline
Contract supervisor
Bell Group
2026.05 - Current
Maintenance officer
Cruden Maintenance
2021.03 - 2025.12
Painter And Decorator
Cruden Homes
2021.01 - 2021.03
Apprentice Painter and Decorator
Cruden
2017.01 - 2021.01
Dental Assistant
Oasis Dental Care
2013.03 - 2017.01