Lisa Fox
Lancing,West Sussex
Summary
Offering strong interpersonal and communication skills, coupled with keen ability to resolve customer inquiries promptly. Knowledgeable about maintaining safe and orderly environment within public spaces. Ready to use and develop problem-solving, teamwork, and customer service skills in Passenger Host role.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
36
36
years of professional experience
Work history
Support worker
Southdown Housing Assosication
Storrington, West Sussex
2020.01 - Current
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Encouraged social integration by facilitating community involvement opportunities.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Prepared nutritious meals that met special dietary needs of clients.
- Helped achieve patient independence through guided tasks and activities.
- Assured safety measures were met to prevent falls or accidents.
- Supported daily living skills training which increased client self-sufficiency.
- Provided companionship during outings contributing to an active social life for clients.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
Chef
Avon House
Worthing, West Sussex
2014.08 - 2020.01
- Checked freezer and refrigerator temperatures regularly, maintaining produce quality and safety.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
- Developed recipes and menus by applying understanding of market demand and culinary trends.
- Minimised kitchen waste through effective recycling, composting and disposal systems.
- Utilised proper cleaning techniques to sanitise counters and utensils, enabling safe preparation of raw produce.
- Monitored line work processes to ensure consistency in quality, quantity and presentation.
- Monitored kitchen staff and environments to ensure appropriate safety procedures were implemented.
- Prevented allergen cross-contamination through meticulous food preparation, cooking and plating.
- Maintained strict food health, hygiene and safety standards for ongoing kitchen compliance.
- Planned promotional menu additions based on seasonal pricing and availability, minimising kitchen spending.
Care Assistant
Elton Lodge
Worthing, West Sussex
2012.08 - 2014.07
- Maintained confidentiality and compliance standards for optimised patient care.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
- Provided attentive first-hand care, comfort and safety to patients.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Helped design and update treatment plans based on progress and health developments.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Positioned, lifted and transported patients with limited mobility.
Home Care Assistant
Lighthouse care
Worthing, West Sussex
2009.02 - 2012.07
- Closely monitored patient conditions, minimising need for additional medical attention.
- Promoted comfort, dignity and respect by providing outstanding care assistance in toileting, bathing and personal hygiene.
- Encouraged participation in social activities, promoting positive socialisation and community inclusion.
- Maintained patient logs, keeping accurate records to measure progress against services received.
- Offered compassionate physical and emotional support to patients, enhancing overall health and wellbeing.
- Upheld safety and hygiene standards to reduce incidents and accidents.
- Assisted in daily personal care routines for improved patient wellbeing.
- Prepared and served daily meals whilst consistently meeting nutritional care plan objectives.
- Improved care plan effectiveness by training family members to perform bedside care safely.
- Administered client medication with faultless accuracy.
- Performed household tasks such as cleaning, vacuuming and cooking.
- Performed household tasks, such as cleaning, vacuuming and cooking, creating safe home environments and minimising risks.
Chef / Care Assistant
Guild care
Worthing, West Sussex
2002.11 - 2009.01
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Maintained confidentiality and compliance standards for optimised patient care.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
- Provided holistic care through support across leisure pursuits and creative activities.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
Care Assistant
Holcombe house
Worthing, West Sussex
1990.08 - 2002.09
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Maintained confidentiality and compliance standards for optimised patient care.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
- Provided attentive first-hand care, comfort and safety to patients.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Helped design and update treatment plans based on progress and health developments.
- Updated families regularly on patient progress and treatment plan changes.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
Education
GCSEs - English
Davison Church of England High School For Girls, Worthing
Worthing, WSXGCSEs - Maths
Davison Church of England High School For Girls, Worthing
Worthing, WSXGCSEs - Home Economics
Davison Church of England High School For Girls, Worthing
Worthing, WSXGCSEs - Science
Davison Church of England High School For Girls, Worthing
Worthing, WSXGCSEs - Child Development
Davison Church of England High School For Girls, Worthing
Worthing, WSXNVQ Level 2 - Care Level 2
Regis Training
WorthingNVQ Level 2 - Catering
Northbrook college
Worthing, West SussexSkills
- Activities of Daily Living
- Life skills development
- Time organisation
- Patience and composure
- Punctuality and reliability
- Empathy and understanding
- Clean driving record
- Rapid adaptabilityto changes
Timeline
Support worker
Southdown Housing Assosication
2020.01 - Current
Chef
Avon House
2014.08 - 2020.01
Care Assistant
Elton Lodge
2012.08 - 2014.07
Home Care Assistant
Lighthouse care
2009.02 - 2012.07
Chef / Care Assistant
Guild care
2002.11 - 2009.01
Care Assistant
Holcombe house
1990.08 - 2002.09
GCSEs - Maths
Davison Church of England High School For Girls, Worthing
GCSEs - Home Economics
Davison Church of England High School For Girls, Worthing
GCSEs - Science
Davison Church of England High School For Girls, Worthing
GCSEs - Child Development
Davison Church of England High School For Girls, Worthing
NVQ Level 2 - Care Level 2
Regis Training
NVQ Level 2 - Catering
Northbrook college
GCSEs - English
Davison Church of England High School For Girls, Worthing