Summary
Overview
Work history
Education
Skills
Affiliations
References
Custom
Timeline
Generic

Lisa Duggan

Lytham St Annes

Summary

For the last 20 years I have been employed in a large 3 form mainstream primary school as a member of the Special Educational and Disabilities team (SEND) along with being the Behaviour Mentor for the setting. My role revolved around providing support, guidance and motivation to ensure all students could try and realise their full potential in a safe and nurturing environment, also supporting and liaising between staff. De-escalating high intensity situations, providing vital 1:1 and group support as well as ensuring all paperwork was complete on time and to an exceptional standard are all duties with which I’ve applied myself too wholly for the last few years of my career. Duties and skills which I carry with me and intend to bring into a new role.

Overview

37
37
years of professional experience
7
7
years of post-secondary education

Work history

Supply Behaviour Mentor

Tower Supply
Blackpool, Lancashire
06.2022 - Current
  • Implemented proven methods to overcome common barriers to learning.
  • Personalised instruction and personal mentoring based on individual strengths and abilities.
  • Delivered one-on-one sessions to guide pupils through various subjects and challenges.

Behaviour Mentor

Broadstone Hall Primary School (SMBC)
Stockport
09.2001 - 11.2021
  • Providing a safe environment for all children, regardless of needs, ensuring Safeguarding is adhered to
  • Working closely with the Class Teacher in writing Behaviour Support Plans, MyPlans, One Page Profiles and Support Plans when required
  • Implementing strategies and sharing these with relevant staff and measuring their impact
  • Ensuring SMART targets are in place for all children on the Special Needs Register
  • Liaising with agencies such as Educational Psychologist, Behaviour Teacher, School Welfare, Family Liaison, School Nurse, Occupational Therapist and Speech and Language specialists
  • Attending and providing input in Team Around the School (TAS) meetings and Team Around the Child (TAC) meetings
  • Support, through regular meeting, the parents of children with Specific Learning Needs to ensure their views are taken on board
  • Running Forest School sessions one day a week as Forest School Leader.

Weekend Telephonist

B and Q Retail
04.1999 - 03.2001
  • Dealing with incoming telephone calls in a busy office, making outbound calls to customers, dealing with queries and complaints.

Fault section Team Leader

Norweb Electricity Board
01.1987 - 01.1997
  • Ensuring that the fault section and emergency service section ran as smoothly as possible by prioritising the workload
  • Dealing with the Service engineers in a timely way, recording information when required
  • Dealing with complaints from customers that were not satisfied with response times.

Education

Bachelor of Science - Psychology of Child Development

University of Central Lancashire
Preston
09.2023 - 07.2026

NVQ Level 3 - Forest School Leader

Cambian Beverley School
Beverley
09.2015 - 10.2016

NVQ Level 3 - Supporting Young People in Education

Optimas Training Limited
Oxford, Oxfordshire
03.2006 - 04.2007

NVQ Level 3 - Understanding Children and Young Peoples Mental Health

New College Swindon
Swindon
09.2022 - 06.2023

NVQ Level 3 - Secretarial Skills

Sight and Sound Secretarial College
Manchester
09.1983 - 07.1984

GCSEs - 7 GCSE Grades A-C: English Lang, English Lit, Maths, History , Science, Biology and Art

Levenshulme High School for Girls
Levenshulme, Manchester

Skills

  • Communication: Maintaining clear and concise levels of communication between multiple individuals at multiple levels whilst always ensuring the right people are kept well informed
  • Emotional intelligence: Being able to empathise and understand individuals during potentially emotionally turbulent situations
  • Keeping a calm demeanour: Ensuring high levels of patience and the ability to make informed decisions under pressure is a vital skill
  • Confidentiality: Being able to keep information between a select need-to-know individuals whilst adhering to Safeguarding Policies at all time
  • Leadership: The ability to work well within a team is an essential skill along with being able to work well individually, using judgements with strong leadership skills

Affiliations

  • I enjoy walking especially in a forest setting or on the beach.
  • I enjoy to read most genres of books but in particular Biographies or Auto-Biographies
  • Swimming is an enjoyable hobby of mine which I aim to do twice a week.
  • Yoga and mindfulness are both something I both enjoy doing and require to ensure my mental health and well-being are being met.

References

References available upon request.

Custom

  • Nicola Clifford, SENDCo, Broadstone Hall Primary School, Nicola.clifford@broadstonehall.Stockport.sch.uk, 07787591021
  • Simon Langley, Headteacher, Broadstone Hall Primary School, the.langleys@ntlworld.com, 07875621366
  • Emma Geary, Former Behaviour Teacher, Oakgrove School, emma.geary@cheadleheath-pri.stockport.sch.uk, 07838864540

Timeline

Bachelor of Science - Psychology of Child Development

University of Central Lancashire
09.2023 - 07.2026

NVQ Level 3 - Understanding Children and Young Peoples Mental Health

New College Swindon
09.2022 - 06.2023

Supply Behaviour Mentor

Tower Supply
06.2022 - Current

NVQ Level 3 - Forest School Leader

Cambian Beverley School
09.2015 - 10.2016

NVQ Level 3 - Supporting Young People in Education

Optimas Training Limited
03.2006 - 04.2007

Behaviour Mentor

Broadstone Hall Primary School (SMBC)
09.2001 - 11.2021

Weekend Telephonist

B and Q Retail
04.1999 - 03.2001

Fault section Team Leader

Norweb Electricity Board
01.1987 - 01.1997

NVQ Level 3 - Secretarial Skills

Sight and Sound Secretarial College
09.1983 - 07.1984

GCSEs - 7 GCSE Grades A-C: English Lang, English Lit, Maths, History , Science, Biology and Art

Levenshulme High School for Girls

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