Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

LISA CRICHLOW

Beckenham,Kent

Summary

Experienced professional with a strong background in budget management, forecasting, and operational efficiency in the education sector. Skilled in spreadsheet management, financial reporting, and ensuring compliance. Recognized for expertise in recruitment, HR procedures, and office management. Aims to enhance business administration through effective leadership and communication.

Overview

28
28
years of professional experience
3
3
years of post-secondary education

Work history

School Business Manager

Scotts Park Primary School /Orion Education
Bromley
09.2023 - Current
  • Overseeing payroll, invoicing, and procurement to ensure seamless operations.
  • Ensured compliance with financial regulations and audit requirements.
  • Maximise income generation through grants, fundraising, and partnerships.
  • Manage recruitment processes for support staff to maintain workforce quality.
  • Coordinate maintenance, security, and health policies for school facilities.
  • Contribute to strategic planning and development of the school.


Managed recruitment processes for support staff to meet organisational needs.

  • Oversee staff contracts, payroll, and attendance records to ensure compliance.
  • Ensure adherence to HR policies and procedures across the organisation.
  • Provide expert advice on employment law and employee relations issues.
  • Oversee the maintenance and security of the school buildings and grounds.
  • Manage health and safety policies and risk assessments.
  • Coordinate cleaning, catering, and other site services.
  • Plan for long-term premises improvements and capital projects.
  • Oversee procurement and maintenance of ICT systems and infrastructure.
  • Ensure best value in purchasing school supplies and services.
  • Manage contracts and service level agreements (SLAs).









Assistant School Business Manager

Coopers School/Orion Education
Chislehurst, Bromley
01.2022 - 09.2023
  • Ensured optimal learning environment by supervising maintenance activities around school premises.
  • Enhanced operational efficiency through streamlined office processes.
  • Facilitated staff training sessions to promote effective teaching methods.
  • Achieved cost-effective procurement of supplies by leading purchasing processes.
  • Oversaw school finances as deputy for School Business Manager, ensuring proper resource allocation.
  • Regularly conducted risk assessments, maintaining high safety standards within school environment.
  • Motivated teams and directed daily work of 4 employees to surpass objectives.
  • Managed adherence to HR policies while coordinating with central HR and payroll departments.

School Business Manager

Trinity St Mary's CoE Primary School
London, London
09.2017 - 01.2022


  • Worked closely with Headteacher and other SLT members to drive strategic improvements across the school
  • Attended governing body meetings, providing necessary reports.
  • Advised on school improvement plans from a business perspective.
  • Streamlined office processes to enhance operational efficiency.
  • Managed school finances, ensuring effective resource allocation.
  • Led procurement processes for cost-effective purchasing of supplies.
  • Implemented new technologies to improve record-keeping practices.
  • Conducted regular risk assessments to uphold safety standards.

Marketing Manager

Precima
London
09.2016 - 06.2017
  • Marketing Manager working with Morrisons to deliver highly personalised rewards and offers to Morrisons loyal base of 5 m More card customers
  • Working closely with Morrisons internal Marketing & Trade Marketing teams to build and launch supplier marketing programme to support business growth
  • Optimising Morrisons customer analytics tools to inform discussions with key suppliers with confirmed JBP/Supplier agreements
  • Development of all sales collateral, presentation material and contact strategy to support programme launch across targeted channels, Coupon at Till, Email and Direct Mail
  • Engagement and management of supplier relationships across 200+ strong portfolio
  • Manage and facilitate weekly governance meetings with senior stakeholders within the Morrisons business (ie,Marketing Director)
  • Manage pipeline tracker and support tools to ensure timely and accurate forecasting of supplier revenue
  • Work internally with Centre of Excellence (COE), Solutions Delivery, Analytic, Finance and Legal teams to support day-to-day deliverables and future roadmap

Client Manager (Commercial)

i2c (joint venture between Aimia & Salisbury's)
London
01.2013 - 08.2016
  • Managing a portfolio of new and growth accounts worth £3m in commercial revenue
  • Focus categories: Beers, Wines & Spirits, Frozen, Dairy & General Merchandise with over 100 contacts
  • Delivery of over 30+ commercial channels across the media channel portfolio to identify and recommend the most appropriate shopper marketing solutions
  • Utilising Salisbury's and Aimia's customer data [Self Serve] to deliver strategic and integrated campaigns
  • Ensuring timely delivery of results to clients, reporting against the individual requirements
  • Management of activity pipeline from discussion through to conversion, analysing proposal conversion rate tracking
  • Working alongside internal teams such as commercial insights, delivery, customer insights, planning, media operations & analytics to provide a 360 degree approach to all activations
  • Financial management of all aspects from forecasting through to invoicing to ensure set targets are achieved
  • Management and coaching of an Account Executive by helping to set specific objectives as well as supporting their development plan
  • Providing senior stakeholders internally with regular updates and best practice examples of campaigns.

Senior Sales Executive rising to Creative Solutions Manager

Egmont UK Ltd
London
01.2007 - 12.2012
  • Implementing and account managing creative solutions across 16 children's titles within the portfolio as well as 3 x websites
  • Developing relationships with key licensor's and licensees (Disney, DC, Marvel)
  • Generating revenue into 2 lifestyle children's websites & 1 x teenage website
  • Servicing portfolio of London agencies and PR agencies
  • Face-to-face presentations to key senior personnel at client level.

Senior Sales Exec rising to Display Advertising Manager

Future Publishing
London
04.2005 - 12.2006
  • Implementation and managing of the day-to-day advertising strategy for Health & Fitness Magazine
  • Man-management of two Display Sales Executives and overseeing one Classified

Business Manager rising to Deputy Advertisement Manager

Beach Magazines and Publishing Ltd
London
10.2002 - 03.2005
  • Managing the day-to-day advertising strategy for portfolio of baby titles
  • Managed portfolio of London agencies with accounts totally over £1m annually
  • Man-management of three Account Managers, one Display Sales Executive and overseeing two Classified Sales Executives
  • Delivering accurate forecasts to Advertising Director
  • Regular face to face presenting to key stakeholders.

Account Manager

E-Space Ltd
London
02.2002 - 10.2002
  • Responsibility for delivering online ad revenue to Boots Health & Beauty and Comet website
  • Management of small portfolio of London agencies

Sales Executive rising to Senior Sales Executive

IPC Media Ltd
London
12.1999 - 02.2002
  • Management of portfolio of top-spending core London agencies, ie Mindshare, Carat, Mediacom to deliver advertising revenue for Marie Claire magazine
  • Negotiation of contracts across both Marie Claire and Southbank Group publications
  • Day-to-Day running of flat plan by working closely with other departments including Editorial, Creative Solutions, Production

Display Sales Executive

Forward Publishing
London
08.1997 - 12.1999
  • Day-to-day responsibility for driving revenue within Tesco Publications
  • Identifying and building relationships with key Tesco suppliers as well as Tesco buying and trading teams

Education

BTEC - Business Studies

Croydon College
Croydon
09.1988 - 06.1991

GCSEs - Maths, English, Geography, Drama, Science, RE

Norbury Manor High School
Norbury, London
06.1988 - 06.1988

Skills


  • Budgets & Forecasting
  • Step-up to Management
  • Trusted Advisor
  • Mental Health First Aider
  • Knowledge of education policies
  • Spreadsheet proficiency
  • Experience with school inspections
  • Education sector understanding
  • Recruitment process execution
  • Human resources procedures
  • Financial reporting
  • Operational efficiency
  • Office management
  • Compliance assurance
  • Stakeholder communication
  • Facilities management
  • Budget forecasting
  • Financial oversight
  • Payroll processing
  • Time efficiency
  • Budget planning and forecasting
  • Health and Safety Compliance
  • Customer Service
  • Team Leadership
  • Interpersonal communication
  • Business administration
  • Microsoft Office Suite
  • Operations oversight

Custom

REFERENCES: Available upon request

Timeline

School Business Manager

Scotts Park Primary School /Orion Education
09.2023 - Current

Assistant School Business Manager

Coopers School/Orion Education
01.2022 - 09.2023

School Business Manager

Trinity St Mary's CoE Primary School
09.2017 - 01.2022

Marketing Manager

Precima
09.2016 - 06.2017

Client Manager (Commercial)

i2c (joint venture between Aimia & Salisbury's)
01.2013 - 08.2016

Senior Sales Executive rising to Creative Solutions Manager

Egmont UK Ltd
01.2007 - 12.2012

Senior Sales Exec rising to Display Advertising Manager

Future Publishing
04.2005 - 12.2006

Business Manager rising to Deputy Advertisement Manager

Beach Magazines and Publishing Ltd
10.2002 - 03.2005

Account Manager

E-Space Ltd
02.2002 - 10.2002

Sales Executive rising to Senior Sales Executive

IPC Media Ltd
12.1999 - 02.2002

Display Sales Executive

Forward Publishing
08.1997 - 12.1999

BTEC - Business Studies

Croydon College
09.1988 - 06.1991

GCSEs - Maths, English, Geography, Drama, Science, RE

Norbury Manor High School
06.1988 - 06.1988
LISA CRICHLOW