Lisa Cobbold
Creeting St Mary,Ipswich
Summary
Dedicated administrative professional with extensive experience in office administration and customer service. Demonstrates exceptional skills in Excel proficiency, written communication, and record-keeping. Adept at handling reception desk duties with sensitivity to privacy, empathy, and compassion. Proven ability to provide administrative support and effectively manage complaint handling. Committed to enhancing operational efficiency while maintaining a high standard of customer service.
Overview
36
36
years of professional experience
Work history
Finance Manager
Stowmarket High School
04.2021 - 08.2025
- Managing the school budget
- Organising orders
- Paying invoices
- Reconciling bank statements
- Reconciling credit card statements
- Organising premises projects
- Line managing the finance administrator
- Attending meetings and preparing relevant documents
- Working closely with the Headteacher and the Trust Finance Director
- Managing 3 finance inboxes
Thurston Community College
09.2014 - 04.2021
- PA to Year Head
- Reception
- Data analysis
- Communication to parents via letters
- Managing emails
Senior Membership Co-ordinator
Everyone Active Mid Suffolk Leisure Centre
01.2007 - 07.2014
Teaching Assistant
Combs Primary School
01.2003 - 05.2007
Senior Claims Consultant
Commercial Union
01.1990 - 01.1997
Education
GCSE -
Stowmarket High School
B-Tec - Business & Finance
NVQ2 - Customer Services
NVQ3 - Leadership & Management
Skills
- Excel & Microsoft Word proficiency
- Written communication
- Reception desk handling
- Sensitivity to privacy
- Empathy and compassion
- Record-keeping
- Administrative support
- Office administration
- Customer service experience
- Complaint handling
References - upon request
L, Hernandez, Headteacher, l.hernandez@stowhigh.com, Stowmarket High School
Hobbies and Interests
I enjoy reading a variety of books, exercise and socialising with my friends and family.
Timeline
Finance Manager
Stowmarket High School
04.2021 - 08.2025
Thurston Community College
09.2014 - 04.2021
Senior Membership Co-ordinator
Everyone Active Mid Suffolk Leisure Centre
01.2007 - 07.2014
Teaching Assistant
Combs Primary School
01.2003 - 05.2007
Senior Claims Consultant
Commercial Union
01.1990 - 01.1997
B-Tec - Business & Finance
NVQ2 - Customer Services
NVQ3 - Leadership & Management
GCSE -
Stowmarket High School
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