Lisa Clark
Tiverton,Devon
Summary
A multilingual professional with extensive global travel experience and a background in customer service and client support. Demonstrates exceptional skills in itinerary planning, destination research, and rapport-building, complemented by great organisation and time management abilities. Proficient in digital literacy, including Microsoft Office and various school-based software. Career goals include leveraging language skills in French, Spanish, and German to enhance international client relations and problem-solving capabilities.
Overview
23
23
years of professional experience
8
8
years of post-secondary education
Work history
Secondary School French Teacher
Tiverton High School
Tiverton, Devon
2014.09 - Current
- Delivered engaging French lessons to students aged 11–16 while adapting content for diverse learning needs.
- Established strong relationships with students, parents, and colleagues through effective communication and support.
- Coordinated school trips, events, and extracurricular activities, ensuring smooth logistics and enjoyable experiences.
- Assisted with administrative tasks, including scheduling, record-keeping, and reporting.
- Exhibited patience, cultural awareness, and composure in fast-paced situations.
- Developed individual learning plans tailored to each pupil's strengths and weaknesses.
- Increased students' interest in French history by incorporating storytelling into lessons.
11-Month Solo Backpacking Trip (Sabbatical)
2023.09 - 2024.07
- Travelled independently across 15 countries including South East Asia, South America, and South Africa (Cape Town).
- Planned all logistics including flights, accommodation, visas, budgeting, and transport.
- Adapted quickly to new environments, cultures, and languages while maintaining safety and organisation.
- Built strong intercultural communication skills and gained first-hand knowledge of global destinations.
- Supported other travellers with itinerary advice, route planning, and destination recommendations.
Behaviour manager and cover supervisor
Queen Elizabeth Academy
Crediton, Devon
2007.09 - 2014.09
- Promptly addressed any issues or disruptions during class hours; maintained discipline.
- Implemented lesson plans provided by absent teachers for uninterrupted learning.
- Safeguarded pupils' welfare within school premises for their safety and security.
Bar person
The White Swan
Crediton
2003.01 - 2007.09
- Assisted in training new staff members, fostering a team-oriented atmosphere.
- Improved customer experience with prompt and efficient service.
- Built rapport with regulars, improving customer loyalty and retention rates.
- Maintained stock levels to ensure continuous operation during peak times.
Commercial bank customer advisor
Alliance and Leicester
Exeter, Devon
2006.01 - 2007.07
- Promoted digital banking services to enhance customer convenience and bank efficiency.
- Increased customer satisfaction with thorough product knowledge and effective communication skills.
- Processed financial transactions for smooth banking operations.
- Conducted comprehensive needs assessments for personalised banking solutions.
- Assisted customers, improved their understanding of various banking products and services.
- Updated customer records to reflect current contact and account information.
Education
BA (Hons) - French and English Grammar
Open University
2008.01 - 2014.07
A-Levels / GCSEs - French A level and Media Studies BTEC
East Devon College
1998.09 - 2000.07
Skills
- Fluent French; intermediate Spanish; beginner German
- Extensive global travel experience
- Customer service & client support
- Itinerary planning & destination research
- Strong communication & rapport-building
- Organisation & time management
- Calm, solution-focused problem-solving
- Digital literacy (Microsoft Office, various school based software)
Additional Interests
Travel, culture, and languages, Creating itineraries for friends and family, Photography, food, and local history, Outdoor activities and exploring new destinations
Timeline
11-Month Solo Backpacking Trip (Sabbatical)
2023.09 - 2024.07
Secondary School French Teacher
Tiverton High School
2014.09 - Current
BA (Hons) - French and English Grammar
Open University
2008.01 - 2014.07
Behaviour manager and cover supervisor
Queen Elizabeth Academy
2007.09 - 2014.09
Commercial bank customer advisor
Alliance and Leicester
2006.01 - 2007.07
Bar person
The White Swan
2003.01 - 2007.09
A-Levels / GCSEs - French A level and Media Studies BTEC
East Devon College
1998.09 - 2000.07