Lisa Burrows-Napier
Tadcaster,North Yorkshire
Summary
Dedicated and results orientated Customer Consultant with a passion for the sustainable cosmetics industry, seeking part-time opportunities within the luxury retail sector to manage alongside my creative business and charity work. Committed to delivering exceptional customer experiences while fostering strong relationships with both customers and colleagues,
Known for strong listening and communication skills and positive outlook.
Overview
28
28
years of professional experience
8
8
years of post-secondary education
Work history
Research Associate
University of Birmingham and West Yorkshire Police
- Start date to be confirmed.
- 15 hour per week role.
Customer Consultant
The Body Shop
York, UK
06.2022 - Current
- Meeting sales targets and driving customer satisfaction
- Exploring the narratives behind community fair trade, sustainability, and ethical choices being a dedicated vegan this is very important to me.
- Maintaining an inviting shop floor.
- Build customer rapport by providing friendly, genuine service, talking about products that I have personally used and making recommendations
Business Owner
Threadbear's Chiengora
12.2017 - Current
- Social media based business.
- Traditional methods of spinning using a wheel to spin a clients dog's hair into yarn.
- knitting beautiful keepsakes and teddy teddy bears.
- Building relationships with clients to discuss their requirements and create for them a tangible memory of their pet.
- Maintaining a client database.
- Invoicing and record keeping.
Owner
Town and Country Animal Care
Tadcaster
10.2015 - 01.2019
- Responsible for the welfare of several customers dogs, ensuring safe enjoyable daily walks in all weather.
- Effective management of time and diary planning .
Forensic Photographer and Footwear Assistant
Hampshire Police Scientific Services
02.2013 - 10.2015
- Forensic studio based photography of footwear marks and impressions.
- Forensic image capture, processing, archiving and printing
- Exhibit handling.
- Case file management.
- Adhering to strict police custody deadlines.
- Use of databases and police computer systems.
Forensic Photographer
Napier Associates Forensic LTD
05.2006 - 10.2013
- Forensic studio based photography of footwear marks and impressions.
- Forensic image capture, processing, archiving and printing
- Exhibit handling and case file management.
- Adhering to strict police custody deadlines.
- Use of databases
Fingerprint Photographer
West Yorkshire Police Scientific Services
Wakefield, , West Yorkshire
03.1999 - 07.2006
- Utilise specialist techniques to photograph fingerprint marks. Processing the images to aid in the detection of crime
- Submission of written statements of all actions taken to aid in the prosecution of offenders
- Attend serious crime scenes with fingerprint experts to undertake photography of a specialist nature.
Showrooms Lead Taker, Kitchen and Bathroom Sales
B&Q
Wakefield
06.1996 - 10.1999
- Reached out to prospective customers in-store to create leads which would result in sales.
- Arranged appointments between kitchen consultant staff and customer.
- Maintained kitchen showroom standards.
Studio Manager & Assistant Photographer
Glen Pearson Photography Works
Leeds
06.1996 - 09.1996
- Studio and location based advertising and commercial photography.
- Stock management
Education
Higher National Diploma - Photography
Dewsbury Collage of Art and Design
Dewsbury 09.1994 - 06.1996
A-Levels - Photography and Art and Design
North Notts College
Worksop 09.1991 - 06.1993
GCSEs - Maths, English literature and language, Chemistry, Biology, Physics, Humanities and Art and Design
Valley Comprehensive School
Worksop, Nottinghamshire 09.1986 - 06.1991
Skills
- Strong communication skills
- Works well under pressure
- Excellent attention to detail
- Gentle and caring
- Excellent multi tasking skills
Timeline
Customer Consultant
The Body Shop
06.2022 - Current
Business Owner
Threadbear's Chiengora
12.2017 - Current
Owner
Town and Country Animal Care
10.2015 - 01.2019
Forensic Photographer and Footwear Assistant
Hampshire Police Scientific Services
02.2013 - 10.2015
Forensic Photographer
Napier Associates Forensic LTD
05.2006 - 10.2013
Fingerprint Photographer
West Yorkshire Police Scientific Services
03.1999 - 07.2006
Showrooms Lead Taker, Kitchen and Bathroom Sales
B&Q
06.1996 - 10.1999
Studio Manager & Assistant Photographer
Glen Pearson Photography Works
06.1996 - 09.1996
Higher National Diploma - Photography
Dewsbury Collage of Art and Design
09.1994 - 06.1996
A-Levels - Photography and Art and Design
North Notts College
09.1991 - 06.1993
GCSEs - Maths, English literature and language, Chemistry, Biology, Physics, Humanities and Art and Design
Valley Comprehensive School
09.1986 - 06.1991
Research Associate
University of Birmingham and West Yorkshire Police
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