Lisa Budge
Hullbridge Hockley,Essex
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Transport Manager position. Ready to help team achieve company goals. Organized and efficient Transport Admin Manager supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Transport Administration Manager
NE Transport Solutions Ltd
South Ockendon, Essex
01.2019 - Current
- Facilitated smooth information transfers between internal teams and third-party advisors.
- Maintained strong working relationships with group and partner companies.
- Coordinated, and optimized administrative procedures.
- Monitored department workload, coordinating activities to minimize resource concerns.
- Tightened inventory controls to reduce stock loss.
- Controlled, monitored, and documented administrative processes and procedures.
- Purchased office supplies and maintained reliable supplier relationships.
- Oversaw compliance to high standards and accuracy, reviewing completed work and reconciling discrepancies.
- Researched and unearthed new opportunities to improve operational efficiency.
- Resolved issues as arose for smooth daily management of administrative operations.
- Analyzed administrative operations to identify and mitigate potential risks.
- Notified staff of regulatory changes to maximize company-wide compliance.
- Communicated policy changes and business priorities to streamline office team tasks.
- Coordinated the work of 3 clerical team members to consistently meet office needs.
- Delivered new hire training and mentored established staff on processes and procedures.
- Resolved team conflicts and assisted with identified problems to maintain a sense of teamwork.
- Partnered collaboratively with other departments to determine optimum schedules for special projects.
- Maintained high standards of accuracy and quality in data entry and recordkeeping.
- Enforced clerical team compliance with industry best practices and internal policies.
- Identified skills gaps and arranged relevant training to upskill theclerical team.
- Input current metrics into tracking documents and spreadsheets and prepared reports.
- Set office policies and procedures to keep team members coordinated.
Administration Assistant
MD Transport (SE) Ltd
Rainham, Essex
01.2013 - 01.2019
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Promoted a welcoming environment while managing receptionist area and fielding requests for information.
- Managed 100 customer orders and invoices to reduce financial discrepancies.
- Reviewed expense reports and invoices to assist with monthly accounting processing.
- Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.
- Received and screened high-volume internal and external communications, calls, and emails.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Sorted and distributed business correspondence to correct department or staff member.
- Responded to telephone inquiries from clients, vendors, and members of public.
- Screened 50-100 phone calls and routed callers to appropriate parties.
- Handled scheduling of meetings and calendar management for senior staff.
- Researched, analyzed, and summarised data for research.
- Provided printing, and photocopying/scanning support to colleagues.
- Received, sorted, and distributed incoming mail.
- Assisted managers in compiling and organizing materials for meetings.
- Kept and maintained accurate filing systems for preservation of office information.
- Monitored and updated budget and account records.
- Typed and proofread documents produced by other staff members.
- Made travel arrangements and booked accommodation for staff members.
- Ordered office supplies and researched new deals and suppliers.
- Took detailed minutes at meetings following instructions from senior team members.
- Called maintenance team to perform repairs and inspections on office equipment.
- Drafted professional meeting agendas, took minutes and followed up on action items.
- Received and screened high-volume internal and external communications, calls and email.
- Managed customer orders and invoices to reduce financial discrepancies.
- Responded to telephone enquiries from clients, vendors and members of public.
- Promoted welcoming environment while managing receptionist area and fielding requests for information.
- Received, sorted and distributed incoming mail.
- Kept and maintained accurate filing system for preservation of office information.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Assisted managers in compiling and organising materials for meetings.
- Researched, analysed and summarised data for research.
- Provided printing, photocopying scanning support to colleagues.
- Acted as main contact for internal and external clients.
- Coordinated and facilitated company social outings and lunches, showing up to event venues in advance to make preparations.
- Screened phone calls and routed callers to appropriate parties.
Director
Neon Limousines
Thurrock, Essex
05.2002 - 07.2013
- Built and maintained positive relationships with employees, enhancing staff retention figures.
- Defined scope for wide range of projects.
- Negotiated with suppliers to reduce costs and achieve stable supply chains.
- Resolved staff and client issues effectively and efficiently, enhancing business performance and growth.
- Managed daily operations by overseeing financials, key performance indicators and employee performance.
- Strategised long-term business needs, driving customer feedback to deliver ongoing process improvements.
- Developed strategic partnerships to expand client base.
- Supervised and developed high-achieving staff, providing orientation, training, support and direction.
- Formulated business plans to increase growth and minimise cost for company.
- Delivered speeches at events and conferences to enhance brand awareness.
- Implemented company policies and legal guidelines.
- Participated in staff meetings to discuss announcements and developments.
- Managed business operations, financial performance and investments of company.
- Evaluated challenging developments and provided solutions for company.
Airfield Operations Assistant
London City Airport
Silvertown, London
02.1998 - 08.2001
- Assisted with day-to-day operations of the facility, including scheduling and customer service.
- Reviewed invoices, work orders, and production reports to verify accuracy.
- Measured efficiency of internal processes and recommended ways to improve.
- Booked and arranged travel, transport, and accommodation for on-site personnel.
- Compiled operational data and prepared reports, presentations, and correspondence.
- Followed up on up to 20 telephone and verbal inquiries a day to verify prompt and polite responses.
- The supported onboarding process for new contractor placements on client engagements.
- Assisted with resource allocation to meet forecasted business needs.
- Communicated with staff on performance and training matters.
Education
RSA & Pitman Intermediate Secretarial - Secretarial Course
Thurrock Technical College
Thurrock Essex 09.1991 - 05.1992
GCSEs - English Literature, English Language, Maths, Biology, Chemistry, Physics, Typing, German
Torrells Comprehensive
Thurrock 09.1984 - 05.1989
Skills
- Office management
- Training needs assessment
- Policy and procedure modification
- Business administration
- Data entry
- Documentation control
- Data management
- File and data retrieval systems
- Employee management
- Compliance standards
- Safety regulations implementation
- Transportation activity management
- Contract Management
- Coordination
Languages
German
Beginner
Certification
- First Aid Training QA Level 3 - 19/03/2022
- Transport Management System - 19/06/2019
- FORS Practitioner - 17/10/2019
- Transport Managers CPC - 19/01/2023
- ADR Core, Package, Tanks, Class 2-6, 8 & 9.
Timeline
Transport Administration Manager
NE Transport Solutions Ltd
01.2019 - Current
Administration Assistant
MD Transport (SE) Ltd
01.2013 - 01.2019
Director
Neon Limousines
05.2002 - 07.2013
Airfield Operations Assistant
London City Airport
02.1998 - 08.2001
RSA & Pitman Intermediate Secretarial - Secretarial Course
Thurrock Technical College
09.1991 - 05.1992
GCSEs - English Literature, English Language, Maths, Biology, Chemistry, Physics, Typing, German
Torrells Comprehensive
09.1984 - 05.1989
Similar Profiles
Paul VandenbushPaul Vandenbush
Director of Transportation at Big Leap Transport Solutions/Coppice CommoditiesDirector of Transportation at Big Leap Transport Solutions/Coppice Commodities
NITHIN V UNITHIN V U
SENIOR EXECUTIVE IN ACCOUNTS at KP Transport Pvt Ltd CFA HUNTSMAN SOLUTIONS (INDIA) PRIVATE LIMITEDSENIOR EXECUTIVE IN ACCOUNTS at KP Transport Pvt Ltd CFA HUNTSMAN SOLUTIONS (INDIA) PRIVATE LIMITED
Manpreet SinghManpreet Singh
Truck Driver at VIRK Transport Solutions Pty LtdTruck Driver at VIRK Transport Solutions Pty Ltd
Jordan HinesJordan Hines
Senior broker at Oneglobal BrokingSenior broker at Oneglobal Broking
Daniel HernandezDaniel Hernandez
Financial Analyst at CBREFinancial Analyst at CBRE