Summary
Overview
Work history
Education
Skills
Timeline
Generic
Lisa Bernardon

Lisa Bernardon

Luton,Bedfordshire

Summary

Experienced Manager and Qualified Social Worker with over 28 years experience in the health and Social Care field with both adults and children. Whose focus is on strong management and team leadership. Capable of driving projects to successful completion through strategic planning and strong interpersonal skills. Known for fostering collaborative environments and delivering consistent results.

Overview

30
30
years of professional experience
3
3
years of post-secondary education

Work history

Family Help Manager

Central Bedfordshire Council
Chicksands, Bedfordshire
09.2024 - Current
  • Working within the Families First for Children Model, in response to recommendations from the Independent review of children's social care and child safeguarding practice review panel report on child protection in England.
  • Leading a multi disciplinary team who provide assessment, review, intervention and prevention from Level 2 Targeted Early Help through to Level 4 Child protection.
  • Ensuring children are supporting at the most appropriate threshold including initial court proceedings.
  • Providing staff with case guidance, personal and professional supervision.
  • Chairing statutory meetings such as Strategy Discussions and PLO meetings.
  • Auditing files and on advising on quality assurance.
  • leading on and supporting improvement on data performance.
  • Coaching and mentoring staff including student social workers for whom I am on site supervisor.

Early Help Locality Manager

Central Bedfordshire Council
Chicksands, Bedfordshire
01.2018 - 09.2024
  • Leading and supervising a team of Nine case holding Early Help practitioners with differing specialisms who provided Assessment, Review, support and intervention for children and their families at Level 2 - Targeted Early help.
  • Making threshold decisions right up to Level 4 child protection.
  • Leading on the development of a Targeted Early Help service that was rated good with areas of outstanding by OFSTED.
  • Lead on Central Beds award winning Young Carers Service.
  • Lead on mental health and well being, child exploitation, and Special Educational Needs.
  • pivotal in working with key stakeholders developing and improving many of the programmes, which included developing an in house exploitation programme around early identification of exploitation for parents.
  • Piloted change management initiatives successfully improving organisational adaptability.

Homelessness and Mediation Service Co-ordinator

Central Bedfordshire Council
Dunstable, Bedfordshire
12.2011 - 01.2018
  • Project lead for supporting young people on edge of care, homeless or at risk of becoming homeless and those leaving Care.
  • Recruitment, retainment and supervision of a team of mediators, supported lodgings providers, sessional staff and a social work assistant.
  • working with key stakeholders to provide support and intervention to young people and their families.
  • Budget management
  • implementing and updating policies, procedures as well as a joint protocol between children's services and housing and service level agreements needed for the service area.
  • Explored new opportunities whilst maintaining focus on core responsibilities.
  • Collaborated across departments for strategic planning purposes.

Senior Personal Advisor

Central Bedfordshire Council
Dunstable, Bedfordshire
07.2008 - 12.2011
  • Lead on recruitment, assessment, supervision and training as well as supporting a number of families providing Supported Lodgings Placements, with young people leaving care and or who were 16+ and homeless.
  • Matching young people to placements.
  • Working closely with the our care leavers team to review pathway plans and support around transition to adulthood.
  • Provide advice, guidance around benefit entitlement, tax related issues, bursaries and grants.
  • Advising and advocating for young people around their rights including consideration of section 20 CA89.
  • supported the Local Authority to build the service into what is now known as the Homelessness and Mediation Service, which led to me becoming the Service co-ordinator alongside being sponsored to complete my BA Hons in Social Work.

Social Work Assistant

Bedfordshire County Council
Dunstable, Bedfordshire
04.2006 - 07.2008
  • Working within a busy and fast paced Family Support team case holding children who were being supported on Child in Need plans.
  • Completing statutory visits assessments and plan reviews.
  • Completing direct work and completing court reports when necessary.
  • Attending and supporting Child protection conferences along side allocated Social workers.
  • Liaised with multidisciplinary teams to provide comprehensive support and intervention for children, young people and their families
  • Collaborated with other professionals in health and social care to coordinate holistic support.
  • Worked closely with families experiencing crisis, offering timely intervention and support.
  • Conducted home visits for accurate need assessment.
  • Updated clients' records regularly, ensuring accuracy and transparency.

Residential Social Worker

Steppingstones
Dunstable, Bedfordshire
02.2005 - 04.2006
  • Supporting adults experiencing enduring and complex mental health issues, where they had previously been detained under the mental health act of 1983.
  • Providing support and rehabilitation to individuals to gain the necessary skills to return to live independently in the community.
  • Providing key work sessions to monitor and support progression
  • Ensured safe environment by adhering strictly to health and safety guidelines.
  • Collaborated with multi-disciplinary team to create individual care plans.
  • Provided emotional support to residents, ensuring their mental well-being.
  • Maintained detailed records for accurate reporting and assessments.
  • Advocated on behalf of residents, promoting their rights and interests.
  • Enhanced residents' quality of life by facilitating engaging social activities.

Support worker - Independant Living

Luton Borough Council
Luton, Bedfordshire
09.2002 - 02.2005
  • Supporting adults with learning disabilities to live independently in their community.
  • Encouraged social integration by facilitating community involvement opportunities.
  • Completed housekeeping tasks resulting in a clean, safe home environment.
  • Helped achieve patient independence through guided tasks and activities.
  • Supported daily living skills training which increased client self-sufficiency.
  • Provided transportation for medical appointments, ensuring timely arrival.
  • Administered medication according to schedule, promoting optimal health outcomes.

Care Assistant Level 2

Westleas Luton Borough Council
Luton, Bedfordshire
06.1997 - 09.2002
  • Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
  • Collaborated with healthcare team for effective patient care delivery.
  • Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
  • Assisted in daily living activities for enhanced patient comfort.
  • Encouraged independence among patients whilst assisting them with tasks.

Health Care Assistant

NHS
Luton, Bedfordshire
10.1995 - 07.1996
  • Liaised between patients and healthcare professionals, facilitated effective communication channels.
  • Assisted in patient care, improved comfort and well-being.
  • Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
  • Kept detailed records of patient progress, assisted medical staff in treatment planning.
  • Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.

Education

Assisted and Supported Year in Employment (ASYE) - Social Work - Child Protection

Central Bedfordshire Council
Chicksands
09.2017

Social Work

Open University
Milton Keynes/Cambridge
09.2012 - 09.2015

Skills

  • Leadership in diverse environments
  • Interpersonal effectiveness
  • Ethical conduct
  • Inspiring motivation
  • Influential communication
  • Effective delegating
  • Mentoring and coaching
  • Customer relationship management
  • KPI tracking
  • Staff recruitment
  • Project oversight
  • Negotiation techniques
  • Health and Safety Compliance
  • Cultural awareness
  • Leadership skills
  • Conflict Resolution
  • Data analysis
  • Database management
  • Risk Assessment
  • Organisational change

Timeline

Family Help Manager

Central Bedfordshire Council
09.2024 - Current

Early Help Locality Manager

Central Bedfordshire Council
01.2018 - 09.2024

Social Work

Open University
09.2012 - 09.2015

Homelessness and Mediation Service Co-ordinator

Central Bedfordshire Council
12.2011 - 01.2018

Senior Personal Advisor

Central Bedfordshire Council
07.2008 - 12.2011

Social Work Assistant

Bedfordshire County Council
04.2006 - 07.2008

Residential Social Worker

Steppingstones
02.2005 - 04.2006

Support worker - Independant Living

Luton Borough Council
09.2002 - 02.2005

Care Assistant Level 2

Westleas Luton Borough Council
06.1997 - 09.2002

Health Care Assistant

NHS
10.1995 - 07.1996

Assisted and Supported Year in Employment (ASYE) - Social Work - Child Protection

Central Bedfordshire Council

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Lisa Bernardon