Lisa Belton
Eynesbury,St Neots
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
23
23
years of professional experience
10
10
years of post-secondary education
Work history
Deputy Chief Executive Officer
Pinpoint Cambridgeshire
, Cambridgeshire
02.2022 - Current
- Line-manage a team of 10 staff, growing from 4, and provide comprehensive support during absences or increased workloads.
- Host online and in-person workshops, managing logistics, guest speakers, and technology, while organizing peer support sessions to offer a safe, non-judgmental space for parents.
- Manage the charity’s communications, IT support, and WordPress website maintenance.
- Liaise with senior teams across health sectors and local authorities to raise parent carer voices and drive system change.
- Report to the board of trustees with monthly performance updates and oversee charity finances, securing funding and managing relationships with funders.
- Set and deliver business objectives, leading the organization's exponential growth, and developing independent income streams.
- Collaborate with consultants to improve practices, optimize internal processes, and lead strategic initiatives to grow the charity.
- Negotiate payment for tradable services and build strategic partnerships with other support organizations at a senior level.
- Oversee multiple projects, managing grants and contracts, and ensure team development and quality assurance of HR processes.
- Organize three large conferences with 300+ attendees, managing guest speakers, marketplace stallholders, and event logistics.
- Act as a representative for the Eastern Region and National Network of Parent Carers, raising voices at a government level.
- Leverage personal and professional experience to support parent carers, understanding the challenges and impact of additional needs on families.
- Achieved key accreditation for the charity, including the Hunts Forum Good to Go Award and Carer Friendly Tick Award.
Trainer and Assessor
Freelance
09.2013 - 02.2022
- Worked as a face-to-face and distance learning assessor, marker, and trainer in the health, social care, and early years sectors.
- Developed and delivered a wide range of training courses, including autism, care planning, safeguarding, communication, equality and diversity, Mental Capacity Act, and child development.
- Created course materials for multiple organizations, ensuring relevance and clarity.
- Designed and tailored training strategies to meet diverse learning styles and skill levels of employees.
- Maintained accurate records of participant progress, providing constructive feedback and identifying additional training needs.
- Delivered high-quality workshops and training sessions both online and in-person, adapting to professional environments.
- Developed and maintained training manuals, modules, and teaching aids to ensure comprehensive learning.
- Ensured compliance with data protection laws during assessments, safeguarding the organization’s reputation.
- Provided feedback to management, fostering continuous learning and professional growth.
- Kept up-to-date with industry standards and assessment criteria to ensure fair and accurate evaluations.
Social Worker
Bedford Borough Council
09.2009 - 09.2013
- Worked as a qualified social worker for Bedford Borough Council’s Children’s Safeguarding Team, managing long-term casework for families where children were in need of protection or additional services.
- Assessed needs, developed care plans, and reviewed progress while coordinating multi-disciplinary teams to deliver holistic support to families.
- Chaired child in need meetings, attended child protection conferences, and represented the Local Authority in court, providing evidence for care orders.
- Conducted home visits, risk assessments, and regular reviews to ensure child safety and wellbeing.
- Provided emotional support, practical advice, and crisis intervention to families facing high-stress situations, including mental health and substance misuse issues.
- Coordinated funding applications and resources for service users, advocating for their needs and promoting independence through tailored coping strategies.
- Mediated family conflicts and provided referrals to specialist services, enhancing service user wellbeing and access to community resources.
- Maintained accurate, confidential case records in compliance with safeguarding and data security policies.
- Engaged in regular training and supervision workshops to enhance service delivery and client support.
- Prepared comprehensive reports for legal proceedings and provided expert evidence in court.
Social Work assistant
Bedford Borough Council
09.2006 - 09.2009
- Seconded to the Adult Learning Disability Social Work Team as an assistant social worker, managing cases for service users with varying needs.
- Conducted needs assessments, developed and implemented care plans, applied for funding, and reviewed service provision regularly.
- Collaborated with colleagues on adult safeguarding issues to ensure client safety and well-being.
- Gained NVQ Level 3 in Health and Social Care and a degree in Social Work during this role.
- Completed placements with the Youth Offending Service, Age Concern Bedfordshire, and Bedford Borough Council’s Children's Safeguarding Team as part of degree training.
- Conducted home visits and communicated with families to build trust and provide support.
- Liaised with multidisciplinary teams to coordinate comprehensive care.
- Prepared detailed progress reports to assist senior social workers in decision-making.
- Managed caseloads efficiently, meeting deadlines and ensuring high-quality care through regular reviews.
Supported Living Officer
Bedford Borough Council
07.2003 - 09.2006
- I worked in three different units (day care, residential/supported living, and respite) as well as in the community with adults with learning and physical disabilities
- The needs of the individuals varied greatly and therefore, the role that I undertook would be suited to meet individual needs
- I held a supervisory role in each of the settings being responsible for leading shifts and overseeing the staff and unit whilst on shift
- Some of the service users had physical disabilities and required support with daily living tasks and personal care to promote their independence, some of the adults had varying degrees of learning disabilities and required support to promote their independence and sometimes support with daily living skills and personal care
- My role included planning meaningful and age/stage appropriate activities to promote the independence of individuals as well as to provide fun and stimulating activities that they could participate in
- I worked as part of a multi-disciplinary team and as such was in regular contact with colleagues in the health and social care sectors to ensure that the holistic needs of the individual were catered for and assessed and on an ongoing basis
- This included assessing, care planning, and reviewing.
Nursery Nurse
Fordfield House Day Nursery
07.2001 - 07.2003
- I was responsible for the 1-3 year old age group throughout my time at the nursery
- I held a supervisory role in the nursery being responsible for the general running of the rooms where the 1-3 year old children were as well as for overseeing the other staff who worked with the age group
- This included ensuring that activities were planned and carried out in line with the foundation stage curriculum as well as observing the children regularly to feedback to parents and carers about their development and progress.
Education
NVQ Level 4 - Internal Quality Assurance of Assessment Processes and Practices
Oxbridge
04.2018 - 12.2018
NVQ Level 4 - Preparing to Teach in the Lifelong Learning Sector (PTTLS)
The Teacher Trainer
09.2013 - 01.2014
NVQ Level 3 - Assessing Vocational Achievement
BTAC
01.2013 - 06.2013
Bachelor of Science - Social work
University of Bedfordshire
Luton 02.2008 - 02.2010
Leading Beyond Boundaries
NHS England
11.2023 - 03.2024
NVQ Level 2 - Safeguarding and Prevent
NCFE
06.2020 - 06.2020
NVQ Level 3 - Child Counselling
Oxbridge
06.2020 - 10.2020
NVQ Level 3 - Health and Social Care
Milton Keynes College
Milton Keynes 11.2007 - 02.2008
BTEC National Diploma - Childhood Studies
Bedford College
Bedford 09.1999 - 07.2001
GCSEs - Secondary education
Wootton Upper School
Bedford 09.1996 - 07.1999
Grow your social enterprise
Allia
Peterborough 01.2024 - 03.2024
Child to Parent Abuse
PEGS
07.2023 - 07.2023
Making sense of autism, autism good practice, autism and anxiety
Autism Education Trust
01.2024 - 07.2024
Train the Trainer CUES Coping with Unexpected Everyday Situations
University of Warwick
Warwick 03.2024 - 03.2024
Skills
- Strategic planning
- Operational oversight
- Change management
- Strategic partnership building
- Relationship Management
Continuing Professional Development
- Sensory Processing Disorder
- Effective behaviour management
- British Sign Language Stage 1
- Section 47 Investigations
- Protection of Vulnerable Adults
- Risk and resilience
- Supporting families through integrated working
- And a number of other CPD training courses
Affiliations
- Running
- Weight training
- Clubbercise
- Theatre
- Time with family and friends
- Reading
- Home decorating
- Dog walks
- Travel
References
References available upon request.
Timeline
Train the Trainer CUES Coping with Unexpected Everyday Situations
University of Warwick
03.2024 - 03.2024
Grow your social enterprise
Allia
01.2024 - 03.2024
Making sense of autism, autism good practice, autism and anxiety
Autism Education Trust
01.2024 - 07.2024
Leading Beyond Boundaries
NHS England
11.2023 - 03.2024
Child to Parent Abuse
PEGS
07.2023 - 07.2023
Deputy Chief Executive Officer
Pinpoint Cambridgeshire
02.2022 - Current
NVQ Level 2 - Safeguarding and Prevent
NCFE
06.2020 - 06.2020
NVQ Level 3 - Child Counselling
Oxbridge
06.2020 - 10.2020
NVQ Level 4 - Internal Quality Assurance of Assessment Processes and Practices
Oxbridge
04.2018 - 12.2018
NVQ Level 4 - Preparing to Teach in the Lifelong Learning Sector (PTTLS)
The Teacher Trainer
09.2013 - 01.2014
Trainer and Assessor
Freelance
09.2013 - 02.2022
NVQ Level 3 - Assessing Vocational Achievement
BTAC
01.2013 - 06.2013
Social Worker
Bedford Borough Council
09.2009 - 09.2013
Bachelor of Science - Social work
University of Bedfordshire
02.2008 - 02.2010
NVQ Level 3 - Health and Social Care
Milton Keynes College
11.2007 - 02.2008
Social Work assistant
Bedford Borough Council
09.2006 - 09.2009
Supported Living Officer
Bedford Borough Council
07.2003 - 09.2006
Nursery Nurse
Fordfield House Day Nursery
07.2001 - 07.2003
BTEC National Diploma - Childhood Studies
Bedford College
09.1999 - 07.2001
GCSEs - Secondary education
Wootton Upper School
09.1996 - 07.1999
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