LISA BARNES

· Oversee and manage all Tier 3.5 management and staffing team.

· Formally supervise social workers on Tier 3.5 services

· Oversee staff rotas for all tier 3.5 sites.

· Ensure all rotas are communicated to all sites, contracts for service staff, managers, and employment agencies.

· Plan the introduction of new staff members to our young people.

· Oversee and ensure all Tier 3.5 young people's risk management and trigger plans are up to date on a weekly basis.

· Attend all MDTs in respect of the Tier 3.5 young people, upskilling professionals in relation to their needs, our model delivery and always advocating professionally for the best outcomes of the young people.

· Ensure the compliance records, training and supervision matrix and staff information are kept up to date, including one-page profiles, adding details for new staff members, and remove any staff who no longer work with us.

· Conduct investigations in respect of any allegations or conduct issues, and keep a record of processes and outcomes, attending strategy meetings and LADO meetings where required.

· Support where required with on-call and shift cancellations/rota gaps – liaise with staff and employment agencies to seek emergency cover (often with less than 24 hours' notice).

· Complete telephone de-brief/supervision, virtual supervision, and face-to-face supervision with staff when required.

· Conduct investigations when necessary if an incident occurs on-site.

· Build established relationships and partnerships with partner agencies and all services across education, health, and social care in respect of Tier 3.5

· Liaising with the agencies we use to introduce new staff to sites when needed. This includes discussing the needs of the young person and finding the best staff matches, requesting compliance, having an initial discussion with the staff to discuss the YP they will be working with and sharing details of the care plan, and working out what shifts they are available to work.

· Oversee and ensure the implementation of our therapeutic model and trauma informed approach.

• Managed a dual service and team (day and night)
• Health & Safety/ Risk Assessments
• Safeguarding Lead
• All aspects of Recruitment and managing a large team.
• All office duties undertaken including building duties
• Working with Elemental and SharePoint systems.
• Co production and Collaborative partnerships
• Volunteers, Student Placements and Talking Therapy Placements
• Community Groups implementation and collaboration.
• Working with the Living Well Model, Citizens Forum and Trafford Community Collective and Crisis Services (GMP, NWAS, HBTT and GMMH Crisis Line)
• Reporting Outcomes
• Networking and Meetings
• Smooth running of the Welfare Rights Offer, Smoking Cessation Service, Personal Wellbeing Budget implementation and Manchester in Mind Fund
• HR – Including Supervisions, Support Plans and Personal Improvement Plans

• Company Overview: Bridging The Gap Together Project
• Personalised care plans to individuals of the community with Long Term Health Conditions.
• Co production and collaboration alongside partner organisations.
• Facilitating and implementing new activities, groups and workshops including Peer support groups for Long Covid and Fibromyalgia.
• Building relationships with stakeholders and organisations across all sectors.
• Presentations about the project and Networking at events for the organisation.
• Connecting people together through health.
• Working alongside local PCNs, NHS Long Covid Recovery Clinic, Health Coaches and Social prescribers.
• Working with Staff Box and SharePoint systems.
• Tailored personalised care plans that support the individual's life.
• Working therapeutically within the NHS.
• Social media, advertising, marketing products and events.
• Mentoring apprentices, trainees and new recruits.
• Bridging The Gap Together Project

• Managed 35 active volunteers withing the organisation (70 flexibly throughout my time)
• Drafted timetable, on duty rotas and work programmes.
• Prepared monthly written and reports about community service programmes to the board of trustees.
• Planned and hosted on and off-site community service activities.
• Organised educational forums, meet-ups and pitch events to promote networking and connectivity between the community, service providers, schools and organisations.
• Gathered and analysed cultural, educational, social and demographic data about the community to guide local programme developments.
• Paperwork for the recruitment, Induction and training process
• Advertising via social media, website and posters
• Updating policies and putting them into practice including volunteer legislation.
• Coordinated training sessions, ensured volunteers felt supported and equipped.
• Ensured compliance with health and safety policies during all volunteer activities.

• Company Overview: TANHOUSE TOGETHER PROJECT
• Working as the lead on a new project to strengthen and build the Tanhouse Community.
• Set up and maintained social media pages across different platforms.
• Created new groups and classes for Tanhouse Community Centre.
• Event management and planning.
• Advertising leaflets, posters, newsletters and logo design.
• Building relationships with local health centres, schools, community groups and organisations.
• Recruiting Volunteers and building a volunteer programme.
• Working with the local colleges and work placement advisors to gain work placements for different organisations.
• All aspects of Administrative duties.
• Covid 19 March 2019–February 2021 Working at home making emotional support calls to clients that had been referred into the service. Caseload of over 30 clients who have weekly calls and contact. Accessing anything they need and require, helping source food hampers and medication as well as additional services. Keeping them up to date with what is happening in the community they are currently shielding from.
• TANHOUSE TOGETHER PROJECT

• Attended community service project-related professional conferences and meetings each month.
• Drafted timetables and work programmes.
• Organised educational forums, meet-ups and pitch events to promote networking and connectivity between entrepreneurs, service providers and funders.
• Developed innovative programmes and activities based on analysis of community needs and interests.
• Gathered and analysed cultural, educational, social and demographic data about the community to guide local programme developments.
• Recruited, Induction and Training of volunteers
• Advertising via social media, website and posters
• Updating policies and putting them into practice
• Keeping up to date with volunteer legislation
• Facilitated an after-school arts and crafts club for children aged 5-13 years old.
• Annual Summer Playscheme for 3 weeks in the school summer holidays with 80 children from deprived communities.
• Maintained a child-friendly environment by allowing frequent access to outdoor activities.
• Communicated regularly with parents about activities and behaviours.
• Established a safe play environment for the children with H&S procedures in place.
• Organised and engaged in recreational activities.
• Engaged with children on an individual one to one basis.
• Updating and preparing registration forms and identity badges.