LISA BANKS
TRADING MANAGER
SKELMERSDALE,Lancashire
Summary
Accomplished Trading Manager with great people skills, attention to detail and in-depth understanding of trading with the public. Goal-oriented leader decisive in updating approaches to deliver value and surpass objectives. Leverages KPIs to strategically enhance trading processes and enable growth.
Overview
9
9
years of professional experience
Work History
Trading Manager
Asda
Warrington , Cheshire
09.2021 - Current
- Audited regulatory, procedural and customs activities every month.
- Supported implementation of new trade partners and monitored KPIs for performance optimization.
- Handled accounts, logistics and other customer-related issues for $Amount in yearly trade.
- Led implementation of trade best practices for Area of expertise.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
TRADING SECTION LEADER
Asda
Wigan, Greater Manchester
12.2019 - 09.2021
- Identified plans and resources required to meet project goals and objectives.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
NIGHTS TRADING SECTION LEADER
Asda
SKELMERSDALE, Lancashire
10.2019 - 12.2019
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Updated pricing and signage to complete product displays and educate customers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Conducted regular store audits to verify compliance with company policies.
- Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Prepared and analyzed reports to track inventory and purchasing trends.
GROCERY/ AMBIENT MANAGER
Asda
SKELMERSDALE, Lancashire
07.2019 - 10.2019
- Established team priorities, maintained schedules and monitored performance.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
ADMINISTRATION MANAGER
Asda
SKELMERSDALE, Lancashire
03.2019 - 07.2019
- Entered and maintained departmental records in company database.
- Collected, validated, and distributed information to employees.
- Coordinated with human resources department to handle payroll and personnel databases.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
HOME SHOPPING SECTION LEADER
Asda
SKELMERSDALE
06.2018 - 03.2019
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
FRESH PROCESS SECTION LEADER
Asda
SKELMERSDALE, Lancashire
08.2017 - 06.2018
- Identified and resolved process issues to drive optimal workflow and business growth.
- Conducted training and change management processes to improve operations.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Monitored and reported on process performance to verify compliance with established standards.
- Offered data-driven recommendations to align company strategies and process improvement initiatives.
- Conducted training and applied change management to achieve desired outcomes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
HOME AND LEISURE SECTION
Asda
SKELMERSDALE, Lancashire
07.2016 - 08.2017
- Collaborated with upper management to implement continuous improvements and exceed team.
- Trained team members in successful strategies to meet operational and sales targets.
- Reported issues to higher management with great detail.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Trained and guided team members to maintain high productivity and performance metrics.
Checkout Operator
Asda
SKELMERSDALE, Lancashire
09.2014 - 08.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored new team members on sales software system operation.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Upsold additional products and services to customers, increasing revenue.
Education
GCSE -
07.1992
Skills
POS systems
Staff training/development
Budget development
Delegation
Coaching and mentoring
Employee scheduling
Employee reviews
Recruitment
Effective leader
Relationship building
Critical Thinking
Analytical and Critical Thinking
Problem-Solving
Timeline
Trading Manager - Asda
09.2021 - Current
TRADING SECTION LEADER - Asda
12.2019 - 09.2021
NIGHTS TRADING SECTION LEADER - Asda
10.2019 - 12.2019
GROCERY/ AMBIENT MANAGER - Asda
07.2019 - 10.2019
ADMINISTRATION MANAGER - Asda
03.2019 - 07.2019
HOME SHOPPING SECTION LEADER - Asda
06.2018 - 03.2019
FRESH PROCESS SECTION LEADER - Asda
08.2017 - 06.2018
HOME AND LEISURE SECTION - Asda
07.2016 - 08.2017
Checkout Operator - Asda
09.2014 - 08.2017
Lathom High School - GCSE ,