Summary
Overview
Work History
Education
Skills
Timeline

LISA BANKS

TRADING MANAGER
SKELMERSDALE,Lancashire

Summary

Accomplished Trading Manager with great people skills, attention to detail and in-depth understanding of trading with the public. Goal-oriented leader decisive in updating approaches to deliver value and surpass objectives. Leverages KPIs to strategically enhance trading processes and enable growth.

Overview

9
9
years of professional experience

Work History

Trading Manager

Asda
Warrington , Cheshire
09.2021 - Current
  • Audited regulatory, procedural and customs activities every month.
  • Supported implementation of new trade partners and monitored KPIs for performance optimization.
  • Handled accounts, logistics and other customer-related issues for $Amount in yearly trade.
  • Led implementation of trade best practices for Area of expertise.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.

TRADING SECTION LEADER

Asda
Wigan, Greater Manchester
12.2019 - 09.2021
  • Identified plans and resources required to meet project goals and objectives.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

NIGHTS TRADING SECTION LEADER

Asda
SKELMERSDALE, Lancashire
10.2019 - 12.2019
  • Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
  • Updated pricing and signage to complete product displays and educate customers.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Conducted regular store audits to verify compliance with company policies.
  • Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Prepared and analyzed reports to track inventory and purchasing trends.

GROCERY/ AMBIENT MANAGER

Asda
SKELMERSDALE, Lancashire
07.2019 - 10.2019
  • Established team priorities, maintained schedules and monitored performance.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

ADMINISTRATION MANAGER

Asda
SKELMERSDALE, Lancashire
03.2019 - 07.2019
  • Entered and maintained departmental records in company database.
  • Collected, validated, and distributed information to employees.
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.

HOME SHOPPING SECTION LEADER

Asda
SKELMERSDALE
06.2018 - 03.2019
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Managed and motivated employees to be productive and engaged in work.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

FRESH PROCESS SECTION LEADER

Asda
SKELMERSDALE, Lancashire
08.2017 - 06.2018
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted training and change management processes to improve operations.
  • Supervised processes to eliminate weak points or bottlenecks in business operations.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Offered data-driven recommendations to align company strategies and process improvement initiatives.
  • Conducted training and applied change management to achieve desired outcomes.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

HOME AND LEISURE SECTION

Asda
SKELMERSDALE, Lancashire
07.2016 - 08.2017
  • Collaborated with upper management to implement continuous improvements and exceed team.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Reported issues to higher management with great detail.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Trained and guided team members to maintain high productivity and performance metrics.

Checkout Operator

Asda
SKELMERSDALE, Lancashire
09.2014 - 08.2017
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Mentored new team members on sales software system operation.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Upsold additional products and services to customers, increasing revenue.

Education

GCSE -

Lathom High School , Skelmersdale
07.1992

Skills

POS systems

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Timeline

Trading Manager - Asda
09.2021 - Current
TRADING SECTION LEADER - Asda
12.2019 - 09.2021
NIGHTS TRADING SECTION LEADER - Asda
10.2019 - 12.2019
GROCERY/ AMBIENT MANAGER - Asda
07.2019 - 10.2019
ADMINISTRATION MANAGER - Asda
03.2019 - 07.2019
HOME SHOPPING SECTION LEADER - Asda
06.2018 - 03.2019
FRESH PROCESS SECTION LEADER - Asda
08.2017 - 06.2018
HOME AND LEISURE SECTION - Asda
07.2016 - 08.2017
Checkout Operator - Asda
09.2014 - 08.2017
Lathom High School - GCSE ,

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