Lisa Aldred
Wolverhampton,West Midlands
Summary
Driven Admin Assistant offering in-depth experience in administration of vital business projects and processes. Excellent communicator and project manager with strengths in daily operations management, workflow improvements and customer service. Seeking to work with established company in waste industry.
Overview
22
22
years of professional experience
Work history
Administration Officer
Taylor Made Waste Services
Dudley, West Midlands
06.2020 - Current
- Generated reports, uploaded documents into digital storage and prepared client case affidavits.
- Provided administrative support, including processing purchase orders, service contracts and financial reports.
- Prepared and posted invoices to customers, processed payments and documented account updates.
- Ordered all office supplies, including ink cartridges, toner and paper.
- Managed daily payment processing in Stripe / Tide and drafted daily financial documents.
- Received inbound calls from customers, providing information regarding services or products, taking new orders and cancelling accounts.
- Assisted customers by answering questions and solving problems.
Learning Support Assistant
Jubilee Park Academy
Tipton, Sandwell
06.2009 - 03.2020
- Collaborated with teacher to ascertain pupils learning requirements, implementing strategic, engaging study plans to achieve goals.
- Collaborated with teaching professionals from different disciplines, implementing comprehensive action plan.
- Wrote up [Timeframe] reports to monitor children's progress and development for [Result].
- Maintained a consistently safe environment through diligent [Task] in line with [Type] regulations.
- Used expert organisational skills to manage time and resources effectively, resulting in [Result].
- Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
- Worked with parents to develop and implement discipline programmes to promote positive behaviour.
- Assisted children with homework assignments and special projects across different subjects to promote academic success.
Nursery Assistant Manager
Cloud 9 Day
Cosley, Dudley
03.2004 - 05.2009
- Regularly utilised multi-tasking expertise to ensure multiple children's needs were effectively met.
- Passionately promoted learning through play, such as [Task] and [Task,] for optimum child development.
- Provided a kind, encouraging environment for children to learn and explore through [Action].
- Closely monitored child wellbeing, providing [Timeframe] updates to parents to assure of continued safety and security.
- Wrote up [Timeframe] reports to monitor children's progress and development for [Result].
- Provided additional support to [Type] children through [Action], ensuring optimal nursery experiences.
- Maintained comprehensive child learning records, sharing growth and improvement with key caregivers.
- Initiated and led creative [Type] activities, aiding positive child development and enjoyment.
- Utilised skills in behaviour management to aid positive, productive nursery environments for optimal child development.
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
- Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
Education
GCSE -
Dormston High School
Sedgley, DUDSkills
- Credit and collections
- Relationship building
- Database administration
- Customer relations
- Deadline driven
- Accounting expertise
Timeline
Administration Officer
Taylor Made Waste Services
06.2020 - Current
Learning Support Assistant
Jubilee Park Academy
06.2009 - 03.2020
Nursery Assistant Manager
Cloud 9 Day
03.2004 - 05.2009
GCSE -
Dormston High School