Skilled Customer Service professional with 10+ years of experience providing first-class service within office and call centre settings. Consistently exceeds expectations through a dedicated work ethic and passion for helping people. Dedicated to self-development, ensuring consistent best practice and first-class results. Thrives under pressure and adapts to challenges with ingenuity and resilience. Works well as a team player and on own initiative. Takes on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.