LISA ABBOTT
Maidstone,Kent
Summary
CHARACTERISTICS I have excellent communication skills and work well as part of a team. I am always willing to learn new skills.
Overview
20
20
years of professional experience
Work history
Receptionist
Beautique
Maidstone, Kent
2023.09 - Current
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Delivered front of house duties with warm and professional manner.
Receptionist/administrator
Paydens Ltd
Maidstone, Kent
2004.06 - 2023.09
- Answered and helped resolve enquiries from clients, vendors and general public.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Delivered front of house duties with warm and professional manner.
- Provided clerical support to company employees, including copying, faxing and file management.
- Kept reception area clean and organised to uphold professional office reputation.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Photocopied and laminated documents for meetings and presentations.
Education
TQUK Level 2 in Understanding Behaviour that Challenges -
Senacre High School
TQUK Level 2 Certificate in Awareness of Mental Health Problems - undefined
Derby College
Skills
- Data input
- Telephone skills
- Punctual
- Organised and reliable
- Customer and client relations
- Active listening
- Customer service
- Incoming mail distribution
Interests
Aug 1988 - Aug 1990
Jan 2023 - Apr 2023
Jan 2023 - Feb 2023
Additional Information
- I have an NVQ in customer services. This role involved answering all incoming calls, greeting clients, dealing with all internal and external mail and also data entry.
Timeline
Receptionist
Beautique
2023.09 - Current
Receptionist/administrator
Paydens Ltd
2004.06 - 2023.09
TQUK Level 2 in Understanding Behaviour that Challenges -
Senacre High School
TQUK Level 2 Certificate in Awareness of Mental Health Problems - undefined
Derby College