LIPIKA MARAK

Team Administrative Assistant to Technology Director's

Key Responsibilities:

• Being the initial point of contact and recognized go-to person for internal and external enquiries to the office, fielding non-priority matters and/or unconnected issues to appropriate personnel throughout the organisation and ensuring all matters are dealt with confidentially and sensitively.
• Monitoring and entering of expenses, timesheets, invoices & distribution lists using the Concur, stream, and Oracle tools
• Supported on new joiner’s onboarding, such as employee data collection, training material distribution, and meeting room arrangement etc.
• Onsite support on staff’s p-file consolidation.
• Assist on colleagues’ license registration and de-registration, training courses’ distribution and enrolment, and annual continuous training report’s generating.
• Complete monthly vendor service payments and HR team’s expense claim.
• Provide support to recruitment team for job posting, interview arrangement, and vetting coordination etc.
• Support on local government subsidy applications, including but not limited to subsidy on Talent’s Housing, Professional Qualification, Individual tax contribution.
• Drafting, editing and proofing correspondence and producing high quality reports and presentations in line with specific requests ensuring the timely action of incoming requests and the maintenance of a professional image for the office
• Worked with others as appropriate to plan and execute all aspects of all management meetings and team events and meetings (onsite & offsite), including venue and vendor selection and task management, complex diary management, travel arrangements (as per company guidelines) and agenda formulation.

Project's and Operational Initiatives

• "Lean in" Initiatives Chapter-2 ,2022
• Women's In Technology (WIT)
• Learning & Development (L&D)
• Growthhacks Technology
• Worked on ” Service now portal” to analysis customer Chat
• Managed Multiple chat's through BOMGAR PORTAL (Remote service application)
• Chat monitoring and providing actionable insights. Act as an internal auditor supporting our drive to operational excellence and control
• Drawing feedback and checking the quality of maintenance • Compliance monitoring • Build relationships and work collaboratively to identify solution and resolve variance from application specifications
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of points of interest

Impact : The skills and qualities i learned within this role made me highly organised & Proficient employee

Skills: Administrative Tasks · Purchase; Payroll · Processing Expense Reports · Workflows; Computer Applications; Executive Support·SharePoint; Microsoft Office· PowerPoint · Confluence · Concur · Adobe Acrobat · Payroll · Calendar Mgmt · Process Improvement · Procurement · Vendor Mgmt · Billing Process · Recruiting · Travel Mgmt · Event Mgmt . Project Mgmt . Ops Quality Mgmt ·Technical

Executive Assistant to 5 Director's

Key Responsibilities

• Worked with five Sr. Directors within Digital Workplace Team, as a EA. I acted as primary point of administrative contact and liaison with other offices, individuals and external organisations to streamline communications.
• Facilitated smooth executive trips, arranging appropriate travel, visas and agendas. . Provided effective meeting support by preparing agendas and taking minutes.
• Coordination of calendar management, managing across senior business leaders, dispersed locations and differing time zones .
• Arranging meeting rooms, video and audio conferencing as well as coordinating team meetings, off-sites, activities and other events .
• Worked with Sr. Manager for preparing organizational charts and organizational announcements.
• Arranged venues, scheduled catering services and organised guest list to comply with logistics and produce seamless execution of event.
• Engaged clients to understand requirements and handled contract signing, fee collection and event booking activities to facilitate event planning.
• Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
• Assisted Director and Sr. Manager's, with hiring and onboarding processes, providing useful insights and opinions of candidates.

Skills: Executive Calendar Management · Process Improvement · Team Management · Executive Administrative Assistance · Procurement · Vendor Management · Billing Process · Recruiting ·Onboarding · Travel Management · Event Management · Calendaring
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Administrative Assistant to Office

Key Responsibilities:

• Maintained complex calendars using a high level of tact and integrity, including scheduling meetings and conference calls across different time zones
• Managing the logistics of key meetings, including room reservations, catering (if needed), production of meeting materials, etc.
• Coordinating complex travel arrangements including visas, air, hotel, and car service
• Submission of expense reporting
• Managing and tracking the payroll system for the team (holidays, vacation, sick days, etc.)
• Ordering supplies and/or peripherals for the team
• Assisting with organizational charts and organizational announcements
• Working with the leadership team in event/activities planning to maintain or boost team culture and engagement
• Managing Headcount reporting and supporting cross border remote working requests
• Answered and managed incoming and outgoing calls while recording accurate messages.

Skills: Executive Calendar Management · Office Mgmt · Team Mgmt · Administrative Assistance · Procurement · Vendor Management · Billing Process · Recruiting · Administrative Assistance · Travel Management · Event Management · Calendaring