LINGYUN WANG

• Provided customer service and cashier support in a busy retail environment
• Managed point-of-sale transactions and assisted customers with product enquiries
• Created and posted promotional content on social media platforms to promote store products and special offers
• Supported in-store marketing activities and helped increase customer engagement through online promotion

• Ensured smooth running of events with efficient coordination tasks.
• Participated in training sessions for personal professional development and better performance at work.
• Handled enquiries from visitors, enhancing customer satisfaction levels.
• Worked closely with security personnel; ensured safety of exhibits throughout duration of exhibition.
• Assisted in organising and preparing furniture exhibitions, including booth setup, product display and visitor reception.
• Communicated with potential clients and helped introduce product features during the exhibition.

• Improved internal control systems by suggesting better practices.
• Ensured accuracy in invoicing with meticulous data entry and review.
• Assisted in budget preparation for optimal resource allocation.
• Streamlined accounts payable processes, enhancing efficiency.
• Supported the accounting department with financial documentation, invoice processing and expense records.
• Assisted with organising financial files and maintaining accurate accounting records.

• Delivered customer service in a high-volume buffet restaurant environment
• Managed cashier operations and handled payment transactions efficiently
• Supervised cashier team members during busy service periods
• Assisted in coordinating team tasks to ensure smooth restaurant operations
• Maintained a positive customer experience through effective communication and service support

• Presented findings from data analysis tasks clearly to non-technical colleagues.
• Managed correspondence, keeping all parties up-to-date on project developments.
• Handled incoming calls and emails, ensuring prompt response.
• Improved team communication by organising regular team meetings and discussions.
• Assisted in product promotion activities, including preparing marketing materials and supporting brand communication through online platforms.
• Worked closely with designers to present product concepts and visuals to potential clients.