LingYun Cheng

• Work with teammates bringing in top sales numbers
• Corresponded with online customers to product questions personalized customer service,provide customized suggestion,experienced in corresponding with online customers, providing timely responses to inquiries and complaints, and ensuring customer satisfaction.
• Excellent communication with suppliers to facilitate timely delivery of products
• Inventory coordination and social media marketing.

A charity week activity,I was the waitress in starbucks. Also sell coffee together with disabled and disadvantaged people.

• Provided nice customer service, including patiently introducing coffee varieties to customers and gave personalized recommendations
• Memorable experience work with disadvantaged colleague
• Collaborated effectively with team members, actively engaging in discussions on improving customer service
• Time-management and excellent organization ability
• Help guests out with any questions, concerns, or complaints and how to deal with these complaints in appropriate manner.
• enthusiasm and positive life attitude contributed dynamic work environment.
• Sales record:archieving sales target and create a positive,high-energy atmosphere.
• Customer comment：Received some specific praises from customer for patience and detailed explanations.

We prepare some charity products for sell, painted beautiful posters, and presented small desserts to customers

• patience to introduce products and its value,provide a good customer service experiences
• Use proper/polite way to resolve products dissatisfaction issues
• Communicated constantly with customers to make sure every need is met and are satisfied with end product.
• great team cooperation,everyone be different role in team