Linford . Gillespie
Col,Essex
Summary
Accomplished professional with extensive expertise in business development, leadership competence, and customer services excellence. Demonstrates exceptional skills in delegating effectively, workplace mediation, and technical proficiency. Proven track record in performance evaluation, employee training, and compliance monitoring. Adept at crisis handling, problem analysis, and implementing change to drive organisational success. Committed to continuous improvement through constructive criticism and adapting to change.
Reliable professional with knack for maintaining high standards and ensuring clean, safe environments. Utilises strong organisational skills and excellent communication to manage teams and ensure compliance with hygiene regulations. Eager to contribute to success and safety of role.
Overview
22
22
years of professional experience
1
1
Certification
Work history
Hygiene supervisor/ Co ordinator
Anglia Crown
Colchester , Essex
03.2004 - 11.2025
- Ensured cleanliness by conducting regular hygiene inspections.
- Investigated complaints regarding hygiene issues, promptly addressed them ensuring customer satisfaction.
- Organised training sessions for staff to maintain high standards of hygiene.
- Reduced staff illnesses by promoting personal hygiene habits at work.
- Elevated customer satisfaction levels by maintaining pristine public areas within premises.
- Achieved highest standards of cleanliness by regularly monitoring sanitary conditions.
- Conducted audits of cleaning routines, ensuring compliance with health regulations.
- Reduced cross-contamination risks with thorough cleaning and sanitisation procedures.
- Established safe working environment through rigorous infection control measures.
- Increased awareness about importance of workplace cleanliness through seminars and workshops.
- Trained employees in proper sanitisation practices for safer work environment.
- Guided personnel in effective waste management strategies, contributing towards cleaner environment.
- Maintained records related to all sanitation activities; facilitated efficient operations review process.
- Led team briefings on hygiene protocols to enhance workforce knowledge.
- Prioritised task allocation according to urgency of sanitation needs, maximising productivity.
- Enforced strict adherence to health and safety guidelines for improved employee wellbeing.
- Maintained inventory of sanitation supplies, ensuring constant availability for use.
- Streamlined processes to achieve maximum efficiency in hygiene maintenance tasks.
- Implemented innovative waste disposal methods, improving overall facility cleanliness.
- Collaborated with management, implementing new hygiene policies and procedures.
- Supervised deep cleans and reassembly of equipment to remove entrenched dirt and waste.
- Trained new staff on cleaning methods and chemical awareness.
- Maintained cleaning and training records to track staff performance and hygiene compliance.
- Audited quality of cleaning activities and dealt with non-conformance promptly.
- Prepared hygiene teams for customer visits and site audits.
- Developed hygiene documentation to fulfil customer and auditing bodies' requirements.
- Kept bins clean and enforced waste disposal procedures for different types of garbage.
- Mandated correct usage of PPEs and conducted risk assessments to identify and address hygiene-related risks.
- Tested chemicals to determine strength, prevent wastage and meet cleaning objectives.
- Followed hygiene practices to prevent damage, breakage and downtime caused by poor cleaning habits.
- Ordered and managed stock of hygiene chemicals and consumables from suppliers.
- Minimised waste to keep facilities and surfaces clean.
- Reviewed and confirmed that staff observed cleaning schedules for different sections.
- Assessed staff performance and escalated concerns to HR for intervention.
- Devised new training and processes in line with business requirements.
Event’s security
Zed security
Colchester , Essex
04.2012 - 10.2023
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Oversaw daily operations to achieve high productivity levels.
Frontline security officer
Keep guard security
Colchester , Essex
03.2004 - 01.2011
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Carried out health and safety risk assessments accurately for reducing potential hazards.
- Collaborated with local law enforcement agencies for enhancing site security measures.
- Supervised visitor sign-in process meticulously; ensured accurate record keeping.
- Managed lost property system effectively, returning items to rightful owners promptly.
- Operated metal detectors and x-ray machines proficiently for preventing contraband entry into premises.
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Coordinated with other officers on shift changes smoothly and effectively.
- Patrolled premises regularly, contributing to safe work environment.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto premises.
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
- Upheld strict access controls for ensuring building security.
- Checked ID cards and documented details in security log.
- Remained flexible in rapidly moving environment and adapted to developing situations.
Education
Certificate for proficiency in Food Manufacturing - Food Manufacturing Excellence
Telford College of Arts & Technology
Telford, Telford and Wrekin 01/2012 - 01/2014
HABC Level 2 Award in Food Safety for Manu(QCF) - Food Manufacturing
Highfield Awarding Body for Compliance
Colchester, Essex 06/2015 - 06/2015
Level 2 Award in Food Safety in Catering - Foods
Chartered institute of Environmental Health
Colchester, Essex 08/2007 - 08/2007
Hygiene Machinery Safety - Health & Safety
Garwyn Health & Environmental
London 06/2015 - 06/2015
Working Safely - Manual Handling
Institution of Occupational Safety And Health
London 05/2007 - 05/2007
HABC Level 2 AWard in Health and Safety in the wor - Health & Safety
Highfield Awarding Body for Compliance
Colchester Essex 11/2015 - 11/2015
Foundation in HACCP - Food Manufacturing
Chartered Institute of Environmental Health
London 09/2018 - 09/2018
Some College (No Degree) - Food Manufacture
Ofqual
Essex 09/2009 - 11/2009
Supervisor Training course - Management
Bon Culina in House Training
Colchester, Essex 06/2023 - 11/2023
Level 2 National Certificate for Door Supervisors - Security Supervision
BIIAB
Essex 12/2004 - 12/2004
Level 2 Award for Upskilling a Door Supervisor wo - Security
Highfield
Essex 06/2015 - 06/2015
Some College (No Degree) - COSHH
Diversey
Essex04.2018
Some College (No Degree) - Management
WS Training
Suffolk 01.2018
Skills
- Delegating effectively
- Technical proficiency
- Constructive criticism
- Technical equipment operation
- Leadership competence
- Business development
- Order processing
- Task prioritisation
- Employee training
- Compliance monitoring
- Team motivation
- Adapting to change
- Complaint handling expertise
- Communication skills
- Leadership
Affiliations
- Music, travel, cooking,reading
Certification
Level 2 Award National Certificate for Door Supervisors
British institute of inkeeping Awarding Body -Dec 2004
Level 2 Award for Upskilling a Door Supervisor Working within the Private Security Industry
Highfield - June 2015
Timeline
Event’s security
Zed security
04.2012 - 10.2023
Hygiene supervisor/ Co ordinator
Anglia Crown
03.2004 - 11.2025
Frontline security officer
Keep guard security
03.2004 - 01.2011
Some College (No Degree) - COSHH
Diversey
Some College (No Degree) - Management
WS Training
Certificate for proficiency in Food Manufacturing - Food Manufacturing Excellence
Telford College of Arts & Technology
01/2012 - 01/2014
HABC Level 2 Award in Food Safety for Manu(QCF) - Food Manufacturing
Highfield Awarding Body for Compliance
06/2015 - 06/2015
Level 2 Award in Food Safety in Catering - Foods
Chartered institute of Environmental Health
08/2007 - 08/2007
Hygiene Machinery Safety - Health & Safety
Garwyn Health & Environmental
06/2015 - 06/2015
Working Safely - Manual Handling
Institution of Occupational Safety And Health
05/2007 - 05/2007
HABC Level 2 AWard in Health and Safety in the wor - Health & Safety
Highfield Awarding Body for Compliance
11/2015 - 11/2015
Foundation in HACCP - Food Manufacturing
Chartered Institute of Environmental Health
09/2018 - 09/2018
Some College (No Degree) - Food Manufacture
Ofqual
09/2009 - 11/2009
Supervisor Training course - Management
Bon Culina in House Training
06/2023 - 11/2023
Level 2 National Certificate for Door Supervisors - Security Supervision
BIIAB
12/2004 - 12/2004
Level 2 Award for Upskilling a Door Supervisor wo - Security
Highfield
06/2015 - 06/2015