Lindy Reeves
Church Crookham,Hampshire
Summary
As a single Mum have I have raised two young adults whilst running my childminding business, so am used to dealing with a variety of challenges at the same time.
I have kept calm in difficult situations, understand that listening is key to gaining their trust.
If faced with challenging issues that are new, I look to improve knowledge in that area, currently studying for my Level 3 in Adult Social Care.
I am enthusiastic, hardworking and passionate about ensuring that problems are solved, with strong organisational skills.
Always looking for ways to improve and adapt my skills to prepare for unexpected situations or situations.
I am a good team player but happy to work independently.
Compassionate and driven, with strong interpersonal skills and background in providing patient support. Demonstrated ability to communicate effectively and assist individuals in achieving their personal goals. Ready to make positive impact by enhancing quality of life for those in need, ensuring their dignity and beliefs are upheld.
Overview
43
43
years of professional experience
Work history
Community reablement assistant
Hampshire County Council
Basingstoke, Hampshire
2023.08 - Current
- Delivered patient-focused care by establishing rapport with clients.
- Collaborated with multidisciplinary team members for holistic client care.
- Assessed risks within home setting; implemented appropriate measures to safeguard client well-being.
- Developed personalised care plans by understanding individual needs and preferences of clients.
- Created empathetic and supportive environment through effective communication skills.
- Identified changes in patient conditions, escalating concerns promptly to healthcare professionals.
- Offered emotional support to clients, fostering positive mental health.
- Monitored progress of reablement goals regularly, ensuring effective strategies were being employed.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Involved clients in decision-making to promote independence.
- Executed home safety assessments, ensuring secure environment for recovery.
- Enhanced client's self-esteem by promoting autonomy during personal care routines.
- Encouraged client involvement in therapeutic activities, facilitating active engagement in rehabilitation process.
- Organised daily living tasks for patients to regain independence.
- Adapted approaches based on client feedback and observed behaviours for better outcomes.
- Improved patient quality of life with personal care assistance.
- Assisted clients with adapting to life changes due to bodily or brain injuries.
Self Employed Ofsted Registered Childminder
Self Employed
Church Crookham, Hampshire
2004.09 - 2023.06
- Built and maintained transparent relationships with parents and caregivers to collaboratively resolve behavioural issues and facilitate cohesive care.
- Facilitated mental, physical, social and emotional development through strategically crafted activities such as running toddler group and visiting variety of cultural places of interest/worship and having fun.
- Prepared and provided nutritious meals and snacks per day, complying with dietary requirements to facilitate optimum health and wellbeing.
- Supervise and risk assess activities/outings to ensure that all children gain maximum benefit for their age and development.
- Maintained strict compliance with Ofsted standards through adhering to Foundation Stage requirements and all safeguarding requirements, including attending regular First Aid and safeguarding courses every 3 years.
- Communicated with parents regularly, providing comforting updates on child's happiness, safety and wellbeing.
- Supervised numerous children of varying ages, consistently promoting safe, developmentally appropriate childcare practices.
- Keep required paperwork according to Data Protection Act and legislation according to Ofsted's rules.
- Have unique relationship with each child, giving them emotional support and empathy to encourage them to make choices and see consequences of those choices.
- Provide monthly invoices for parents/carers and submit annual accounts to HMRC.
- Attend regular training both online and in person to continuously improve knowledge and understanding.
- Administered first aid promptly during emergencies, minimising injury complications.
- Implemented positive behaviour management techniques fostering respectful attitudes amongst children.
Broker Consultant
Legal and General
Guildford, Surrey
1994.09 - 2000.09
- Achieved sales targets by discussing and presenting Legal and General's investment, retirement and protection products with 30 Independent Financial Advisors to enable them to use them with their clients.
- Maintained good working relationships with sales support and list of Independent Financial Advisors, ensuring all compliant, concerns and complaints regarding level of service received from Head Office were swiftly deescalated and resolved.
Pension Administrator
Crown Financial Management
Woking, Surrey
1989.09 - 1993.09
- Assisted and empathised with elderly pensioners and widows/widowers to ensure that maximum benefits were paid.
- Gathered medical reports and questionnaires for underwriters to assess long term illness claims, liaising with Specialists, doctors and claimants.
Bank Clerk
NatWest Bank
Guildford, Surrey
1983.07 - 1989.09
- Answered enquires desk, dealing with customer's requirements and complaints.
- Managed cash deposits and withdrawals, conducting daily cash counts, ensuring tills balanced at end of day.
Education
Level 3 - Diploma in Homebased Childcare
CACHE
Hampshhire 2008.04 - 05/2009
Financial Planning Certificate - Financial Services
Chartered Insurance Institute
London 1995.10 - 02/1997
BTECH - Business Studies
Guildford College of Further And Higher Education
Guildford, SRY 1986.09 - 06/1988
O-levels - English, Maths, Accountancy, Cookery & Nutrition, History, Geography, R
Broadwater School
Godalming, SRY 1979.09 - 07/1983
Skills
- Empathy and great listener to both adults and children
- Non judgemental and nurturing
- Experience with older adults, young adults and children
- Person-Centred care approach
- Self-Awareness in practice
- Palliative care basics
- Health and Safety Compliance
- Great communicator
- Enthusiastically seeks further information and training to assist in situations
- Friendly and positive approach to challenges
- Safeguarding and Child Protection trained
- Relish new challenges
- Understands importance of mandatory compliance
- First Aid and CPR certified
- Resilience and adaptability
- Care plan management
Timeline
Community reablement assistant
Hampshire County Council
2023.08 - Current
Level 3 - Diploma in Homebased Childcare
CACHE
2008.04 - 05/2009
Self Employed Ofsted Registered Childminder
Self Employed
2004.09 - 2023.06
Financial Planning Certificate - Financial Services
Chartered Insurance Institute
1995.10 - 02/1997
Broker Consultant
Legal and General
1994.09 - 2000.09
Pension Administrator
Crown Financial Management
1989.09 - 1993.09
BTECH - Business Studies
Guildford College of Further And Higher Education
1986.09 - 06/1988
Bank Clerk
NatWest Bank
1983.07 - 1989.09
O-levels - English, Maths, Accountancy, Cookery & Nutrition, History, Geography, R
Broadwater School
1979.09 - 07/1983