Lindsey MacLeod
Gorebridge,Midlothian
Summary
A highly skilled professional with a strong focus on sales and customer service, demonstrating excellent problem-solving and organisational abilities. Known for building strong relationships across the business, with a proactive approach to managing multiple tasks under tight deadlines. Committed to continuous learning and achieving performance standards, with a keen attention to detail and numeracy skills that drive success in planning and prioritisation.
Overview
29
29
years of professional experience
4
4
years of post-secondary education
Work history
Food Team Allocator
Dobbies Garden Centres
2017.10 - 2026.05
- Ordering and maintaining stock for 48 stores across UK.
- Assisted in increasing efficiency by streamlining allocation processes.
- Monitored sales trends to aid in anticipating stock needs accurately.
- Facilitated interdepartmental collaboration through regular meetings and updates.
- Helped streamline supply chains by identifying and removing bottlenecks.
- Conducted training sessions for junior allocators to foster professional growth and development within team members.
- Managed supplier relationships to ensure smooth operations and timely deliveries.
- Organised stock distribution for optimal store performance.
- Maintained clear communication channels to prevent misunderstandings.
- Ordered core range of products and seasonal buys for timely stock drops.
- Managed supplier relationships, ensuring smooth operations and timely deliveries.
- Conducted inventory checks, reducing discrepancies.
- Established strong rapport with suppliers, promoting positive relations and effective cooperation.
- Facilitated training sessions for junior allocators, fostering professional growth and development within team members.
Store Manager
Schoolblazer Ltd
Edinburgh
2015.10 - 2017.10
- In March 2015 Schoolblazer Ltd bought over Clan House, from March - Sept, sole buyer of all Scottish bespoke school uniforms. Schoolblazer closed down their Edinburgh operation in Oct 2017 and I was made redundant.
- Processed cash transactions with precision to reduce financial discrepancies at the till.
- Assisted in coordinating holiday promotions while managing everyday duties concurrently.
- Supported upper management in strategic planning by sharing insights from ground level operations.
- Addressed customer complaints to uphold store's image and maintain positive consumer relationships.
- Facilitated performance appraisals for staff by offering constructive feedback and pinpointing areas for development.
- Enhanced store's reputation through careful product presentation and excellent customer service.
- Fostered a team-oriented environment by applying effective leadership strategies.
- Kept accurate and updated records of inventory, personnel activities, and business finances.
Store Manager
Clan House Of Edinburgh
Edinburgh
2011.07 - 2015.10
- Assisted with employee scheduling for both branches, including leave management and wage calculations.
- Conducted interviews to support hiring processes for new staff members across locations.
- Helped maintain stock levels for over 1000 bespoke garments through effective ordering practices.
- Liaised with suppliers weekly to ensure timely delivery of merchandise.
- Managed cash transactions accurately to reduce discrepancies
- Facilitated training sessions for new employees, providing necessary skills and knowledge.
- Supported performance appraisals for staff members by offering constructive feedback.
- Monitored inventory consistently to prevent stock shortages or overages.
- Aided in visual merchandising efforts to improve store appearance.
Manager
Brown the Stationers
Edinburgh
1997.06 - 2011.07
- Assisted in managing customer service operations and fulfilling customer orders.
- Supported receiving deliveries and stocking merchandise to maintain store inventory.
- Helped maintain in-store and window displays to meet company standards at all times.
- Facilitated employee scheduling and administration of leave and hours worked.
- Prepared daily banking deposits and assisted with invoicing processes.
- Contributed to hiring new staff members and managing stock levels effectively.
Education
High School -
Lasswade High School
Bonnyrigg 1993.01 - 1997.01
Skills
Sales expertise and performance achievement
Customer service and communication
Attention to detail
Problem-solving ability
Organizational skills
Numerical proficiency
Willingness to learn
Proactivity
Focus on accuracy
Planning and prioritization
Task management under deadlines
Interpersonal skills and relationship building
References
- Hayley, Barlow, Senior Merchandiser, hayley.wharton@dobbies.com, Dobbies Garden Centres
- Louise, Crofts, Managing Director, Louise.crofts@schoolblazer.com, 01832 280011, Schoolblazer Ltd
Responsibilities
- Manage the delivery schedules, stock allocation, replenishment and outstanding order commitment for the department.
- Take ownership of all line profiles, accurately set up and managed accordingly in season.
- Create and maintain Purchase Orders
- Work with the Merchandiser to manage targets and build into the weekly replenishment parameters.
- Manage stock build for new stores building in the correct supplier lead times.
- Support range exit plans and reintroduction of products in season.
- Carry out regular and ad hoc analysis as requested.
- Support the team to update and maintain our product systems, spreadsheets and order catalogues.
- Carrying out regular and ad-hoc analysis of our product range
- Create and maintain store grade tables.
- Work with the wider Buying and Merchandising team to ensure that proactive improvements are made to hit business targets.
- Improve dialogue and communication with stores regarding stock levels and allocation.
Timeline
Food Team Allocator
Dobbies Garden Centres
2017.10 - 2026.05
Store Manager
Schoolblazer Ltd
2015.10 - 2017.10
Store Manager
Clan House Of Edinburgh
2011.07 - 2015.10
Manager
Brown the Stationers
1997.06 - 2011.07
High School -
Lasswade High School
1993.01 - 1997.01