LINDSAY ANNE TAYLOR
LONDON
Summary
Hardworking and passionate promoter and ambassador of the UK textile and fashion sector and luxury brands.
Accomplished Sales Leader.
Diligent in building, expanding and retaining accounts by providing support and attentive service.
Expertise in marketing strategies, product promotion and merchandising to achieve market penetration.
Team builder and motivator.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
Work History
GLOBAL SALES DIRECTOR
HOLLAND & SHERRY LIMITED
LONDON
01.2007 - Current
- Establish and maintain positive, profitable client relationships through superb communication.
- Maintain contact with customers throughout sales and pre-delivery process.
- Strengthen profit opportunities through targeted customer relationship development, continually meeting sales objectives.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Managed client relationships from early stages of sales process through to post-sales
- Motivate, encourage and mentor an international sales force
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Build long-term relationships with customers and generated referrals from existing clients.
- Generate new leads and opportunities to maximize revenue.
- Analysed industry and competitor trends to enhance sales strategy.
OPERATIONS DIRECTOR
HOLLAND & SHERRY LIMITED
PEEBLES, SCOTTISH BOARDS
01.2000 - 12.2006
- Interviewed, hired and trained staff on best practices, maintaining highly efficient service teams.
- Motivated team members by providing mentoring and development opportunities.
- Devised strategic objectives to guide business decision-making and achieve long-term goals.
- Reduced costs and improved operations by analysing processes and customer feedback.
- Led site operations team to deliver on KPI targets with consistency.
- Oversaw facility maintenance and allocated needed resources to meet standards.
SALES ADMINSTRATION DIRECTOR
HOLLAND & SHERRY LIMITED
PEEBLES, SCOTTISH BORDERS
01.1994 - 12.2006
- Managed and motivated customer service teams worldwide
- Provided high-quality support across administrative tasks of end-to-end sales.
- Carried out active selling from initial customer greeting.
- Drove customer retention, building engaging relationships through every interaction.
- Updated sales records promptly and precisely for reliable reporting.
- Provided reliable administrative support for improved sales team efficiency.
- Resolved customer queries using in-depth product and service knowledge.
- Responded to inbound customer email, telephone and social media enquiries promptly.
- Built rapport with new and existing customers to boost client retention.
Education
COLLEGE ASSOCIATESHIP - TEXTILE DESIGN AND MANAGEMENT
04.2001 -
Skills
- Relationship management
- Sales training
- Lead development
- Territory management
- Customer relations
Languages
Italian
Intermediate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
GLOBAL SALES DIRECTOR - HOLLAND & SHERRY LIMITED
01.2007 - Current
SCOTTISH COLLEGE OF TEXTILES - COLLEGE ASSOCIATESHIP, TEXTILE DESIGN AND MANAGEMENT
04.2001 -
OPERATIONS DIRECTOR - HOLLAND & SHERRY LIMITED
01.2000 - 12.2006
SALES ADMINSTRATION DIRECTOR - HOLLAND & SHERRY LIMITED
01.1994 - 12.2006
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