Lindsay Goodyer
Barlestone,Leicestershire
Summary
Detail-oriented professional with extensive expertise in Microsoft Word, Excel, PowerPoint, and System One. Demonstrates exceptional verbal and written communication skills, coupled with a strong background in customer service. Proven ability to prioritise tasks and manage deadlines effectively. Experienced in ISO14001 implementation, showcasing a commitment to quality and environmental standards. Seeking opportunities to leverage these skills in a dynamic and growth-oriented environment.
Overview
33
33
years of professional experience
7
7
years of post-secondary education
Work History
Administration Assistant
BHR PHARMACEUTICALS
05.2023 - 01.2025
- I commenced working at BHR Pharmaceuticals in July 2023 as an administration assistant
- I would process orders on an inhouse system
- I would help with queries about the products that we sold over the phone or via email
- I also assisted on 2 different large mailings, by setting up spreadsheets, logging all the different information that was required, printing labels ready to attach to envelopes and then send out the new information to all doctors clinics in the South West on England
- I was made redundant on the 10th Jan
Care Assistant
King Fisher Care
03.2023 - 07.2023
- I worked at Kingfisher care for 3 months, going out to peoples homes to help care for them but I felt that we didn’t have enough time to get to each client, update our records and then drive to another client
- In fact a colleague of mine was involved in a bad accident, simply because the time allowed made her drive so fast
- I was sad to leave my clients but I felt that I could no longer do a proper job with the time allocated for these visits
Market Bosworth Doctors surgery
09.2022 - 02.2023
- I started working at the surgery after leaving the NHS but unfortunately it did not work out and so I looked for a new role
Health Visitor Admin Assistant
The NHS
09.2013 - 08.2022
- I initially started working on the Flu pilot
- Leicestershire was one of the areas chosen to give the flu vaccine to children and I was working as an administration assistant with the nurses
- Once this pilot was completed I moved over to Hinckley be the administration assistant for the Health Visitors
- My job role includes:
- Extensive work on System One, including transfer’s in and out, New births and antenatal bookings
- Up loading information from clinics onto spreadsheets
- Taking incoming calls and logging details into relevant ledgers
- Booking patients into various sessions for weight/advice clinics
- Typing letters to be sent out for antenatal visits
- Updating spreadsheets with ongoing clinic details
- Checking tasks on System one and either clearing them or assigning them to correct group or member of staff
- Assisting staff with any bespoke letters or task that need typing/clearing
Quality Administrator
Spacelabs
05.2012 - 05.2013
- I worked on a one to one basis with the quality manager, covering many aspects within the department including:
- Providing general support to the QA department in all quality-related matters
- Gathering and presenting product quality performance statistics on a regular and timely basis
- Helping to investigate the root cause of quality related problems and bringing about appropriate corrective actions and improvements
- Maintaining electronic SOPs, drawings and reports
- Helping to perform internal audits and any corrective actions that arise
- Handling the return of defective parts back from customers
- Assisting the QA department with the management of the Health & Safety System
- Including, First aid and fire warden duties
Health and Safety Assistant
Pearson Education
01.2007 - 10.2011
- Part of the team responsible for all health and safety and environmental issues at Pearson Education in Harlow
- Assisting the Head of Facilities with day to day issues on H&S and the environment within the building
- Inducting new starters with all H&S and building requirements
- Desk Assessments and ordering equipment after the assessment
- Attending and organising quarterly H&S and Environmental meetings
- Typing up minutes of meetings and logging all accident data
- Data Entry onto the SharePoint system of all new contractors/ starters & actors
- Making sure that the building is ISO14001 compliant, keeping the online and hard copies of records up to date and being closely involved with the annual audit
Admission and Student Advisor
Pearson Education
10.2002 - 02.2006
- Achieving recruitment of students onto the Edinburgh Business School MBA & DBA
- Calling students and discussing their MBA or DBA requirements
- Giving them accurate advice and telephone support throughout their courses
- Meeting month & quarterly conversion targets
- Updating the in house data base with student’s information
Patient Co-ordinator
Clinovia
09.1996 - 10.2002
- Responsible for co-ordinating patient care
- Calling patients on set days to ask for their drug & ancillary requirements
- Processing orders on the in house data base
- Working with the pharmacists and various other departments to ensure that all items are delivered correctly and on time
- Part of the on-call team, ensuring that there is 24 hour support for all of the patients
Service Administrator
Windsor Life Assurance
04.1992 - 08.1996
- Responsible for updating client information on a computerised system
- Duties included extensive customer liaison and creating bespoke correspondence to confirm the clients requirements
Education
‘O’ Levels - English, History & Human Biology, Maths, French, Cookery & Childcare
Burnt Mill Comprehensive
Harlow, Essex 09.1977 - 09.1984
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- System One
- Verbal communication
- Written communication
- Customer service
- Prioritization
- Deadline management
- ISO14001 implementation
Personal Information
Date of birth: 05/27/67
Custom
- Spending time with family and friends
- Cycling
- Working on my allotment
- Tudor History
- Volunteering at a dementia support group in Hinckley
- Volunteering at a group supporting people on the Autistic spectrum
Timeline
Administration Assistant
BHR PHARMACEUTICALS
05.2023 - 01.2025
Care Assistant
King Fisher Care
03.2023 - 07.2023
Market Bosworth Doctors surgery
09.2022 - 02.2023
Health Visitor Admin Assistant
The NHS
09.2013 - 08.2022
Quality Administrator
Spacelabs
05.2012 - 05.2013
Health and Safety Assistant
Pearson Education
01.2007 - 10.2011
Admission and Student Advisor
Pearson Education
10.2002 - 02.2006
Patient Co-ordinator
Clinovia
09.1996 - 10.2002
Service Administrator
Windsor Life Assurance
04.1992 - 08.1996
‘O’ Levels - English, History & Human Biology, Maths, French, Cookery & Childcare
Burnt Mill Comprehensive
09.1977 - 09.1984
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