Lindeni Mbatha
Durban
Summary
Results-driven Merchandiser skilled in customer relationship management to boost sales and satisfaction. Designs impactful store displays to maximize product visibility. Prepares comprehensive sales reports that guide inventory strategies and forecasting. Strong commercial awareness and leadership capabilities support effective decision-making.
Overview
3
3
years of professional experience
Work History
Merchandiser
Vector Logistics
Durban, South Africa
01.2023 - Current
- Responded to customer inquiries about products, prices, and availability, contributing to increased customer satisfaction.
- Cultivated relationships with vendors to secure timely delivery of merchandise, supporting inventory management.
- Maximised sales by designing interactive and engaging store displays.
- Assessed customer needs and interests to provide tailored product recommendations, enhancing sales potential.
- Prepared detailed reports on sales performance, stock levels, and forecasting for management.
Education
Grade 12
Hillcrest High School
Hillcrest, KZN2020
Skills
- Customer relationship management
- Inventory management
- Visual merchandising
- Sales forecasting
- Product knowledge
- Retail analytics
- Team collaboration
- Problem solving
- Customer focus
- Team player
Languages
English
First Language
Interests
- Sports
- Cooking
- Singing
Timeline
Merchandiser
Vector Logistics
01.2023 - Current
Grade 12
Hillcrest High School