Linda Chiedza Zvabva
Bury,Lancashire
Summary
Dedicated healthcare professional with expertise in using evidence based practice , clinical expertise, holistic approach and patient values to make informed decisions about patient care and achieve the best possible outcome for a patient. Demonstrates proficiency in using evidence based approach by integrating the best available research evidence with clinical expertise, ensuring optimal patient outcomes. Skilled in team collaboration with other professionals such as Social workers, Occupational Therapy, Physiotherapy and community care providers to achieve a comprehensive individual discharge plan and ensure safe patient care. Adept at conflict resolution and time management, providing emotional support while prioritising patient needs. Recognised for being able to stay calm in challenging situations and effective complaints handling.
Overview
24
24
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Registered Nurse
Northern Care Alliance
Salford, M6
11.2024 - 07.2025
- Company Overview: Neurosurgery Ward, Hospital
- Assessing patients' medical history and admitting them for neurosurgical procedures.
- Analyse information gathered from admission to signpost and refer patients to other therapies or services they may need.
- liaising with other health care professionals such as Occupation Therapy and Physiotherapy to facilitate reablement or community rehabilitation if needed.
- Educating patients and families about surgery, recovery process, and potential risks.
- Monitoring patients in recovery for neurological changes, such as consciousness, motor function, and vital signs.
- Administered medication for symptom management via IV, IM, oral etc
- Implemented individualised care plans; tailored interventions to unique patient situations and expectations.
Student Nurse
University of Central Lancashire
09.2021 - 08.2024
- Company Overview: University
- Conducting initial patient assessments, including vital signs, health history, and physical examinations.
- Assisting with medication administration, including oral, intravenous, intramuscular, and subcutaneous routes, while adhering to medication safety protocols.
- Assisting patients with activities of daily living, including bathing, toileting, dressing, and grooming.
- Assisting healthcare providers during procedures, such as catheterization, IV insertion, and specimen collection.
- Implementing safety measures to prevent patient falls, infections, and other adverse events.
- Providing emotional support to patients and their families, demonstrating empathy and compassion.
- Practicing clinical skills under supervision, such as taking blood pressure, performing injections, and conducting physical assessments.
- Participating in educational opportunities and reflective exercises to enhance clinical knowledge and skills.
- Performed wound dressings, reducing risk of infection or further complications.
Healthcare Company Director
Opiac Care Group Ltd
Bury, Lancashire
06.2020 - 09.2021
- Fostered business partnerships that gained the company contracts to supply staff.
- Responsible for strategic planning ,operational management
- Leadership and team management
- Negotiated contracts to secure favourable terms for the company.
- Executed new policies for compliance and significant risk reduction within the organisation.
- Cultivated key relationships for business development opportunities.
Health Care Assistant/Support Worker
Nesi Professional
Bury, BL9
12.2018 - 06.2020
- Company Overview: Health Care Agency
- Support young people who are under care orders, have mental health conditions, learning difficulties, and challenging behaviour.
- Support young people who have gone through criminal justice.
- Assist young people with their day-to-day life and encourage them to engage in various social activities and educational activities.
- Health Care Agency
Quality Control Analyst
Reckitt Benkiser
Hull, HU8
06.2017 - 11.2018
- Company Overview: Pharmaceutical company
- Analysing processed, in-process, refined, intermediate, and finished products making sure they are according to manufacture specifications.
- Participate in out-of-specification and failure investigations and recommend corrective actions.
- Monitor testing procedures to ensure that all tests are performed according to established item specifications, standard test methods, or protocols.
- Interpret test results, compare them to established specifications and control limits, and make recommendations on appropriateness of data for release.
- Identify quality problems and recommend solutions.
- Evaluate analytical methods and procedures to determine how they might be improved.
- Complete documentation needed to support testing procedures including data capture forms, equipment logbooks, or inventory forms.
- Pharmaceutical company
BSc Pharmaceutical Chemistry Student
Manchester Metropolitan University
Manchester, M15
09.2013 - 06.2017
- Company Overview: University
- Studied BSC (hons) Pharmaceutical Chemistry.
- University
Support Worker
Search Recruitment (Alpha Hospital)
Bury, BL8
06.2012 - 09.2013
- Company Overview: High Security Mental Health Hospital
- Supported service users (adolescence and adults) in a forensic hospital who had various mental health conditions with their day to day living.
- Assisted with personal hygiene, education, and recreational activities.
- Assisted service users taking their medication.
- Liaised with doctors and nurses to achieve the best care for the service users.
- High Security Mental Health Hospital
Chairperson
RESTORATION OF HUMAN RIGHTS (ROHR) ZIMBABWE
LONDON, SW17
10.2009 - 06.2012
- Company Overview: Human Rights Organisation
- Founder and Chairperson of Southampton Branch.
- Ensured the committee team functioned properly, planned, and ran meetings in accordance with the constitution.
- Ensured rising matters were dealt with in an orderly, efficient manner.
- To bring impartiality and objectivity to meetings and decision-making.
- Human Rights Organisation
Customer Service Advisor
Virgin Media
10.2006 - 10.2009
- Company Overview: Telecommunication company
- Handled complaints from customers of different backgrounds, resolved the complaints to the customer's satisfaction.
- Handled complaints from all sectors of the company e.g. faults, billing, installation, sales, customer services etc.
- Dealt with every complaint using my own initiation and discretion.
- Resolved complaints verbally over the phone, by email or by letter.
- Liaised with other internal departments to resolve customer's complaints this involved a lot of teamwork.
- Telecommunication company
Call Centre Agent
Quay Communications
Salford, M50
10.2004 - 10.2006
- Company Overview: Telemarketing Company
- Telemarketing for the first six months, conducting surveys for different commercial products e.g. home insurance, life insurance, bank accounts, loans etc.
- After six months got promoted to working on behalf Alliance & Leicester bank.
- Opened bank accounts for new and existing customers.
- Contacted existing and new customers for Alliance Leicester cross selling the bank's various products from bank accounts to loans and insurance.
- Telemarketing Company
Floor Supervisor
Marks & Spencer
Manchester, M1
01.2002 - 05.2003
- Company Overview: Retail Company
- Reported to the floor Manager.
- Worked on the ladies fashion supervising a small team of 8 people per shift.
- Was responsible for the daily rota, supervised my team's attendance and work efficiency.
- Supervised tilling and also dealt with customer complaint.
- Retail Company
Education
MSc Adult Nursing with pre Reg - Nursing
University of Central Lancashire
Preston 09.2021 - 08.2024
BSC Phamaceutical Chemistry - Pharmaceutics
Manchester Metropolitan University
Manchester 09.2013 - 06.2017
NEBOSH - Health and Safety
University of Central Lancashire
Preston 01.2018 - 06.2018
Skills
- Patient assessment
- Medication administration
- Nursing Evaluations and clinical documentation
- Neurological assessment
- Vital signs monitoring
- Complex care nursing including;
Tracheostomy, Enteral Feeding Management, Catheter and Stoma care
External Ventricular Drain ,Intracranial Pressure monitoring
- Pain management
- Prioritising patient needs
- Clinical nursing expertise
- complaints handling
- Students Supervisor/Trainer
KEY SKILLS
- Strong report writing and communication skills
- Ability to critically analyse information ,evaluate evidence and form a conclusion
- Developing and implement solutions
- Team work
- Organisational skills
- Time management
- IT skills
Certification
NMC Registration
Health and Safety NeBosh Certificate
References
References available upon request.
Timeline
Registered Nurse
Northern Care Alliance
11.2024 - 07.2025
MSc Adult Nursing with pre Reg - Nursing
University of Central Lancashire
09.2021 - 08.2024
Student Nurse
University of Central Lancashire
09.2021 - 08.2024
Healthcare Company Director
Opiac Care Group Ltd
06.2020 - 09.2021
Health Care Assistant/Support Worker
Nesi Professional
12.2018 - 06.2020
NEBOSH - Health and Safety
University of Central Lancashire
01.2018 - 06.2018
Quality Control Analyst
Reckitt Benkiser
06.2017 - 11.2018
BSC Phamaceutical Chemistry - Pharmaceutics
Manchester Metropolitan University
09.2013 - 06.2017
BSc Pharmaceutical Chemistry Student
Manchester Metropolitan University
09.2013 - 06.2017
Support Worker
Search Recruitment (Alpha Hospital)
06.2012 - 09.2013
Chairperson
RESTORATION OF HUMAN RIGHTS (ROHR) ZIMBABWE
10.2009 - 06.2012
Customer Service Advisor
Virgin Media
10.2006 - 10.2009
Call Centre Agent
Quay Communications
10.2004 - 10.2006
Floor Supervisor
Marks & Spencer
01.2002 - 05.2003
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