Linda Walker
Mold,Flintshire
Summary
Experienced professional with focus on providing high-level administrative support and streamlining office operations. Skilled in managing complex schedules, coordinating travel arrangements, and enhancing productivity through effective organisation and communication. Committed to maintaining confidentiality and delivering exceptional service in fast-paced environments. Conscientious, friendly, and approachable.
Overview
14
14
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work history
Personal Assistant/Sales and Marketing Facilitator
Stephan UK Ltd
Deeside, Wales
2012.10 - 2026.02
- Answered a high volume of phone calls and email inquiries.
- Coordinated events and worked on ad hoc projects.
- Filed paperwork and organised computer-based information.
- Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.
- Maintained appropriate filing of personal and professional documentation.
- Managed and reviewed filing and office systems.
- Sourced and ordered office equipment and supplies.
- Picked up and dropped off clients at the airport.
- Handled all incoming information requests for several busy executives.
- Screened personal and business calls and directed them to the appropriate party.
- Managed a small sales team.
- Designed and planned exhibition stand and exhibition attendance.
- Arranged and re-arranged appointments for Upper Management.
- Attended offsite meetings.
- Arranged conference calls, invited attendees.
- Reported to international offices.
- Built rapport with peers and company customers.
- Recorded Sales enquiries and processed accordingly.
- Supported the After-sales Team.
- Trained new members of staff.
- Created excels to track Marketing budgets.
- Worked on Company SWOT Analysis.
- Created Mail shot campaigns.
- Worked under None-Disclosure Agreements and Confidentiality Agreements.
Personal Assistant
Duratrust Ltd
Saltney Ferry, Wales
2011.09 - 2012.07
- Answered a high volume of phone calls and email inquiries.
- Arranged meetings and invited attendees.
- Created PowerPoint presentations.
- Met visitors and arranged luncheons.
- Assisted with disciplinaries and appraisals.
- Created documents (Holiday request Forms, Training records).
- Ensured all staff had correct PPE.
- Assisted Upper Management.
- Created simple excels for tracking budgets.
Education
Introductory Certificate in Marketing Level 3 - Marketing
Chartered Institute of Marketing
CIPD Certificate in Human Resource Practice - Human Resources
Chartered Institute of Personal Development
NorthopECDL (European Computer Driving Licence) - Word processing, Excel, Power Point, Spreadsheets
Learn Direct
DeesideSkills
- Organized
- Travel co-ordination and administration
- Meeting management
- Microsoft Office proficiency
- Time management skills
- Appointment scheduling
- Customer service orientation
- Data filing and archiving
- Professional email drafting
- Diary coordination
- Event coordination
- Correspondence handling
- Discretionary judgement
Certification
- Manual Handling Course
- Fire Safety Course
- First Aid at Work Certification
References
References available upon request.
Affiliations
- Reading and Cooking
Timeline
Personal Assistant/Sales and Marketing Facilitator
Stephan UK Ltd
2012.10 - 2026.02
Personal Assistant
Duratrust Ltd
2011.09 - 2012.07
CIPD Certificate in Human Resource Practice - Human Resources
Chartered Institute of Personal Development
ECDL (European Computer Driving Licence) - Word processing, Excel, Power Point, Spreadsheets
Learn Direct
Introductory Certificate in Marketing Level 3 - Marketing
Chartered Institute of Marketing