Organised, professional and proactive with strong communication skills and a keen eye for detail. Experienced in Microsoft Office and various data entry systems. Proficient typist with a home office and good internet coverage.
Managing reservations, checking guests in/out, handling complaints, taking hotel and restaurant bookings, processing payments, maintaining guest records, completing cashier and bookkeeping tasks, and ensuring an outstanding guest experience.
Responsible for the international sales of SASIAN products, market development of both SASIAN games and SASIAN Systems, administration and customer relations.
· Creating a comprehensive induction pack, staff training program, customer care seminar, social responsibility guidelines and team building. Design of pit paperwork, implementation of procedures, etc
· Day to day running of the gaming operation
· Interview, induction, training and assessment of staff
· Administration
· Overall responsibility for the venue inc. the bars, restaurants and nightclub
· Liaising with senior management, heads of dept. and local authorities
Gaming Boards 'grey' Management Licence of Approval
Gaming Boards 'green' Management Licence of Approval