Results-driven professional specialising in client relations, contract negotiation, and interdepartmental coordination. Delivers accurate data entry, inventory control, and order processing while managing multiple tasks under pressure. Collaborates effectively with teams to enhance customer service and operational efficiency.
Overview
4
4
Languages
5
5
years of post-secondary education
13
13
years of professional experience
Work history
Owner and operator
Taylor and Tails ltd
Stamford, Lincolnshire
2021.11 - 2026.02
Founded and managed small business specialising in design, production, and sale of high-quality dog beds, creating a niche market presence.
Oversaw all aspects of operations, including product design, supplier relationships, marketing, e-commerce, and customer service.
Developed and implemented branding and marketing strategies that significantly enhanced sales and online engagement.
Managed budgets, pricing, and logistics to ensure sustainable profitability and growth.
Built a loyal customer base through excellent service and attention to detail.
Order picker and scheduler
Alletch United Kingdom
Stamford, Lincolnshire
2015.02 - 2016.12
Utilised Microsoft Excel to create batch schedules that enhanced production efficiency and ensured on-time shipping.
Coordinated with shipping department to ensure timely processing and dispatch of orders, improving delivery reliability.
Liaised with Customer Service team to resolve production issues, minimising delays in fulfilling customer orders.
Managed client communication to ensure smooth delivery timelines and accurate labelling.
Collaborated with Purchasing Department to align raw material and packaging deliveries with production schedules, supporting seamless operations.
Optimised product shelf life through effective inventory rotation using the FIFO method.
Collaborated with the Quality Control Department to manage returns and hold stock for reuse in production.
Label coordinator
Alltech Flanders, Belgium
Houthulst, Flanders region
2013.05 - 2015.02
Produced and printed labels in alignment with daily and weekly production schedules to meet operational targets.
Set up, adjusted, and maintained printing equipment to ensure optimal performance and minimal downtime.
Collaborated with Logistics and Regulatory Departments to ensure all labels adhered to transport and regulatory standards.
Verified correct coding and country-specific labelling to comply with international transport requirements.
Delivered completed labels and instructions to Shipping Department, ensuring accurate application and compliance.