Linda Roberts
Southampton,Hampshire
Summary
After leaving university, my first job was as a Travel Consultant at American Express Business Travel on Oxford Street.
I then moved to Universal Conference and Incentive Travel (for 5 years) and Hoteline (for 4 years). I managed entire events from start to finish, handling proposals, costings, and site inspections and acting as a tour leader. Most of our clients were from the pharmaceutical industry. I was an enthusiastic and professional tour leader. Please see the attached thank you notes from clients.
I took a break to start a family and worked as a teaching assistant at Twyford School. Since then, I have changed roles and run the Commercial and Letting department.
Overview
2026
2026
years of professional experience
Work History
Events Manager
Universal Conference & Incentive Travel /Hoteline
London/Winchester, All pre kids!
- Wrote and cost proposals for client
- Selected hotels, restaurants and tours for group
- Conducted site inspection.
- I was the group's Tour Leader, alone or as part of a team from groups of 10 - over 300 people. In this role, my duties included ensuring a seamless travel experience by handling logistics and promptly resolving issues,creating memorable experiences through careful planning and execution,providing exceptional customer service to increase repeat business opportunities,managing group dynamics, ensuring positive interactions among travellers, coordinating complex travel schedules to enhance trip flow smoothly,and facilitating payments between service providers and clients efficiently without errors or delays.
Commercial and Lettings Manager
Twyford School
Twyford, Hampshire
01.2021 - Current
- Managed large-scale events from initial planning to successful completion.
- Strong sales and negotiation skills with a track record of meeting or exceeding revenue targets - started department from nothing, and this year's revenue is predicted to reach £120K
- Excellent organisational and project management abilities.
- Exceptional interpersonal and communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- A strong understanding of budgeting and financial management.
Education
Bachelor of Arts - Financial Services
University of the West of England
BristolSkills
As Tour Leader
Argentina
Dubai
Sydney
Paris
Florida
Toronto
Las Vegas
Cochin
Dallas
Iceland
With Family (self guided)
Sir Lanka
Thailand
Vietnam
Costa Rica
Utah, Arizona
Zanzibar and Tanzania
UAE
Oman
Belize
Skiing in Europe
Timeline
Commercial and Lettings Manager
Twyford School
01.2021 - Current
Events Manager
Universal Conference & Incentive Travel /Hoteline
Bachelor of Arts - Financial Services
University of the West of England
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