Linda Paxton

Provide support to Monument Conservation Unit (MCU) and Visitor & Community (V&C) teams within the Edinburgh Region. Responsibilities of the team cover raising Purchase Orders (POs) and sales invoice requests, recruitment including seasonal recruitment, providing administrative support for the defect reporting system, overview of the V&C uniform, responding to visitor enquiries and providing support to the MCU Regional Works Manager (RWM) and Regional Visitor & Community Manager (RVCM). I act as the Information Asset Administrator (IAA) for the Edinburgh Region ROPA (Record of Processing Activities) and assist colleagues with contract tendering.

• Diary management
• Complaints Officer
• Answering visitor enquiries
• Event organisation including Living History Programme, Comms and Commercial filming and photography
• Liaising with the Royal Edinburgh Military Tattoo and Castle Concerts
• Community Events Co-ordinator
• Travel & accommodation bookings
• Liaised with colleagues regarding the Mystery Visit Programme & Visit Scotland's Quality Assurance Scheme
• Raising POs
• Minute taking

• Liaised with Longmore House Events Team to run the Living History programme including Easter events.
• Liaised with Longmore House Events & Comms Team to facilitate filming & photography at Edinburgh Castle.
• Sole administrator for the seasonal recruitment campaign

• Dealing with vehicles including coaches on Edinburgh Castle's esplanade
• Receiving packages for HES & third-parties within the castle
• Selling tickets and upselling audio guides, guidebooks, Explorer Passes & Membership
• Scanning tickets at the entry point
• Answering visitor enquiries